Get matched with top kenmore vacuum repair pros in Keizer, OR

"I was charged $150 to have nothing done except make work for myself moving everything out of the room and now moving it back in. Where to begin, first off…do yourself a favor. Anything more than say a small job that you could probably do yourself with a youtube video showing you step by step, get a legit service to come on out and view the job with their own eyeballs to tell you if they can do it. The individual who showed up was very nice so I lay no blame on him, but I spoke over the phone with their main office about having some floor squeaks I wanted fixed. Pull back carpet, find joists, screw it down and put carpet back. I was told that some parts of the carpet could tear and that but fixing the squeak another squeak maybe in time shows up elsewhere. I understood what was said and was told the 4 hour package should be what I need. We moved forward… Our guy arrived on time but we cleared the room to make it easy and was told he can pull the carpet or drill through carpet, but I wanted it done right, he mentioned they do not put the carpet back. On the phone when I agreed to go forward, I was told that it would go back and even knew the risks but a few times our guy said, “no we do not put the carpet back” and you need a carpet specialist. Then when the 1 job was a wash, I was informed I must pay $150 for the trip out which we were both very upset about. I asked him to just try and install a light fixture to make use of the hour though I was going to do it myself later. Through no fault of his own, when the box opened it was missing a critical mounting component. So, no light mounted. In short, unless it is an ULTRA small job, get people who specialize in your needs. People need to come out and inspect the job so the handyman knows what the job is exactly rather than an office saying they can do anything no problem and then not deliver. I was told they can reschedule and do everything then I can call a carpet specialist to put the old carpet back down as it was to simply be rolled back some, at that point I’d rather 1 person do it all and Ace is NOT it. The house has lots of small projects but honestly, I don’t see myself ever using them again. I honestly feel like I was robbed."

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."

"From the lady who answered the office phone, the man who sold the central vac, to the man who installed the central vac, I had SUPERB service! I highly recommend this company. They have fair prices and excellent, knowledgeable service."

"I hired AJ to install an electric range fill kit that I had purchased. He looked at the instuctions and examined the fill kit prior to the visit to install the kit. When he attempted to install the kit, he told me he forgot to bring a metal cutting blade, but would use a grinder to cut the steel piece to the right length. (even though he knew he would need a metal saw and blade) Then he cut one of the pieces too short, and also ruined the paint on the pieces by using the grinder. He proposed filling the gap with silicone and that I buy paint to cover it. I told him I was skeptical, and asked him if he would make it right if we didn't like the result. He looked me in the eye, smiled, and said that he would. The silicone shrunk and looked awful. Painting it would not have helped. I notified AJ that I purchased another fill kit and asked him to contact me to install it. He ghosted me and has not responded. So I had to buy another kit and also pay someone else to cut it. I really regret hiring him, and I'm so disappointed since I liked him and thought he was a trustworthy person."

"Great experience. Our dryer was having issues with starting and with drying. Scheduled an estimate within two days of calling. Aidan called to me let me know he’s be early, he diagnosed the issue and ordered the part. He was back when the part came in and the dryer worked for a bit and then had other issues. Aidan came back and found additional issues with the motor. He apologized and made the situation right and replaced the motor. He didn’t over charge us for the additional labor. I really feel like Genie has integrity and really cares about their customers. Twenty loads later, the dryer is better than it was before it started breaking down. Genie will be the only company I’ll call for appliance repair."

"Was assigned by my home warranty to fix my furnace, 3 months and several attempts later we still have the exact same problem. It is not fixed. When my frustrated spouse told them not to come back, along with the, "sorry we couldn't fix it." We were told the technician has pictures of our thermostat showing 72 degrees. (Space heaters and fireplaces are apparently not supposed to be used when your furnace is out) we're from the desert, we like it from 75-77."

"American Home Shield (AHS) warranty is replacing my broken microwave with a new one. I received the new microwave on 11/11/2020 and notified AHS it was in my possession. Part of the warranty contract includes the installation of the new microwave. AHS typically assigns contractors themselves. However, this time AHS contracted with C & R Services with a dispatch number on 11/13/2020 for C & R to assign a local contractor to do the install. After two weeks of waiting and not being contacted by C & R or a contractor, I called C & R to follow up on the status. They said it would be 1 to 2 weeks from the date they received the dispatch from AHS. I informed them it had been 2 weeks in which they replied that it would be another 2 weeks. As of today, 12/11/2020, 4 weeks from the date C & R received the dispatch, I have not been contacted by C & R or a contractor. C & R's lack of communication and customer service is absurd. AHS informed me that they do not have any authority over C & R."