Get matched with top patio repair pros in Mechanicsburg, OH

"We had a turtle door installed today. The service technician ,Cody Miles, was outstanding -in knowledge, work ethic and how well the task was completed. I was very fortunate to have him as a technician. Dennis (did not get his last name) the service manager was present also and was very professional, I was lucky there also. THANKS"

"I’m only giving a one star review because they were able to get us on the schedule quickly. Everett seemed very friendly and honest when he came out to give us a quote to widen our driveway and extend our extension patio so we decided to hire Hastings and Sons. Now with HUGE regret. This is a slimy business. Partial payment was due at the beginning of the job and the remaining was due at the completion of the job. We went ahead and paid the remaining payment without the job being FULLY completed (ignorant on my part) the only thing left to do was saw cut and clean up, we were told someone would back the following morning, here we are 4 days later and no one has showed up to complete the job. Everette and someone named Tim who wasn’t even on the job and told me two jobs were mixed up told me it would be taken care of (yesterday). If concrete is left too long without the control joints being cut it will crack, we are past 96 hours with no saw cuts! Not to mention I told the project manager I wanted our patio to be rounded and it was not, he did a walk through the morning of pouring and talked about the square footage but nothing was staked out so I didn’t even think to bring it up again since I already told him and showed him a picture of what I wanted, he said I should have mentioned that during the walk through. This part I was okay with getting over until it turned into a bigger problem. They left my front yard a mess, there is concrete smeared on our existing patio, concrete on the siding of our house, basement windows, the quality of their work is bad. Sloppy, the extension of the driveway isn’t even. If I could do it all over again I would have hire the contractor who’s price was significantly higher. I would not recommend Hastings and Sons to anyone and will never use them again for future projects. Do yourself a favor and don’t go for the cheapest quote, I know better and still did it. I should have been more thorough when researching the company, their reviews are loads of complaints and they are not on the BBB that’s usually a red flag. Lesson learned, you get what you pay for! Good thing is I was able to stop payment on the second check. They’ll get paid when they actually FINISH the job."

"It looks good and the cost was reasonable."

"I would like to highly recommend Jim and his team from “The Patio Room Factory”. My wife and I met Jim at a home improvement show at the fairground’s, and from there was the beginning of a family type relationship. Working with Jim as an owner is much better than working with salesmen from other companies. They take so much pride in their work, and they are there from the beginning of the project to the end. We selected “The Patio Room Factory” to install a sunroom addition onto our house. They were able to take an original deck that was falling apart, and build a beautiful sunroom in its place. Jim and his team were also able to handle the customizations that we requested too. The whole team is very innovative in coming up with creative ways to add things we asked for such as outside lighting, data and video jacks, as well as separate electrical circuits. In the future we need anything that “The Patio Room Factory” offers, we will not hesitate to reach out to them. Thanks again!"

"The Salesperson (Stephen) is great to deal with, although, at times, very difficult to contact. This is understandable as he is not only managing his Employees but the Sales portion as well. The person who answered the phone when calling was, in my book, the worst Customer Service rep for this company anyone could hire. She was vague and told me lie after lie regarding many aspects of this project. That issue has been resolved. Fortunately, Stephen took care of our issue personally and all worked out for the best! The Installation crew (Rob and his 2 Assistants) were the best! They were cordial, knowledgeable and informed us with every aspect and any changes that needed to be made. They were awesome. In conclusion, Outdoor Installations came through with flying colors and would highly recommend."

"Was great was done the day I requested quick and professional. Has bbb A rating price was great, also came with a warranty. I would use them again. Thanks"

"We used this company 2 years ago and we found them to be promp, courtious, and very profrestional as last time."

"Good work"

"Tim provided an estimate for the project and it was completed within the estimate, plus additional extra jobs. Excellent work completed by Tim and his team, all whom were very professional and very trustworthy. With Tim you get the bonus of having a friend also. Work area was thoroughly clean after each step. I will definitely call TimCo over and over again."

"Greg the inspector came out, nice guy very knowledgeable, I spent 14800 in waterproofing and mold removal, new sump pump and a air purifier. Greg and I went over everything the crew was going to do. Well where the water issue I was most concerned about , they side step and only put the drain tile down the middle and not at both sides. Stay Dry ended up sending 1 person to put tile in on both sides and fixed that issue, now I am having water issue where I was not having issues before and come to find out where my water line comes in they just put gravel under and did not put the concrete back in that area. So now I have a new leak and I can't seem to get this company to come back out for a 3rd time to fix this issue. Also I have water coming up from the newly concrete floor, I was told that the concrete has to cure for awhile which I understand that, but I don't think it should be seeping up along the cracks where the new and old concrete meets. Waiting on this company to correct."