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"The repair for my sofa leg went smoothly and was done very quickly right in my home. Great job! I will definitely use All Furniture Services again"

"The visit to my home in West Hartford was a nice affair. The technician explained everything. He even mentioned that I had to get a plumber to remove the sink away from the wall, so the work could be done to repair the window and wall area, but I did not hear him mention that I had to pull permits. The problem with this permit pulling issue is that I never initiated the pulling of permits, and this also is a red flag for me. The pulling of a permit should always be done by the contractor who is doing the job. It ensures that the permit pulled is to code. It ensures that the permit pulled follows local ordinance and CT. laws and statutes regarding construction, and that also includes consumer protection mandates in the State of Connecticut. Having me pull the permit to allow the CT. Basement Systems to do the work is a big, red flag, and it can result in my home owner's policy being cancelled if the permits are pulled either after the fact, or the permits pulled do not line up with the inspection process. I can also be fined by the town for pulling permits after the fact too. I've had my furnace replaced. The plumbing company who replaced the furnace followed state law and guidelines. Especially, since funding provided through a loan from a Credit Union chosen by the State of Connecticut ensured that permits were pulled correctly, legally. The same applies to my roof being replaced. The roofing company pulled the permit. Having a customer whom you are charging in excess of $20,000 to pull a permit is putting that customer in legal jeopardy, which is unacceptable. If I sell my house, and I had the work done in my basement, and the permits were pulled by me. The person who bought my house could sue me for an incorrectly pulled permit. How would I answer questions from the town about the technical aspects of the job, which should be handled by the contractor directly? Why introduce another layer of bureaucracy that slows down communication? Have the contractor pull the permit, so that the contractor and the municipality, town or city can communicate directly, and the pulling of the permit is done correctly and legally. How would I know, when the town should be doing an inspection during or while the job is being completed or after the job is completed? This should never be a requirement of the customer to pull the permit for a job to be done. The tech who visited my home mentioned that I had to hire a plumber to move a basement sink, but they did not mention about pulling of permits, but I went and re-read the quote again, and it is at the bottom of the quote page under "Customer Will" that states not only hiring of the plumber but also pulling permits and scheduling inspections. I did not have this job financed by CT. Basement Systems. I, instead, decided to get a home equity loan. If I did not get the home equity loan, then decided to go with CT. Basement Systems financing, then I would be screwed. The best thing I did was slow the process down, seek my own financing, and ask larger, bigger, deeper questions that prevented me from making a mistake by allowing this work to be done."

"Chris was great. He came an helped my bed bound mother who’s railing broke. Chris was great and helped us during an emergency"

"Really enjoyed working with Ronan and his crew. They communicated early and often, answered all of our questions patiently, and did excellent work."

"First meeting went very smoothly so far had a great experience with Jason Now will be working with Don the project manager."

"Very professional team, from the pricing part to the installation"

"Mike did our kitchen last year so we asked him to come back and do the bathroom. Again, everything was done on time and to our great satisfaction. Mike is unflappable, a consummate professional. When the inevitable unexpected issues arose he always found a way to solve the problem. We own a coop, so the fact that he has all the necessary certifications and insurance was a big relief."

"We were very pleased with the job performed. Helio's team expanded and renovated our small master bathroom. We took out a large closet and converted it into our shower. Once started, they worked quickly and efficiently. We did have a few small hiccups, namely using our garage to cut tiles and mix thinset, which created an exorbitant amount of dust coating my tools, bikes, and anything else that was stored in the garage. We also had an issue with the cleanliness of the home after some of the workers left, however, after we brought it to Helio's attention, he made sure to tell the team to do a better job moving forward. Contract was a little confusing, so I would encourage many questions to clarify things ahead of time such as timeline for selecting certain items, confirming when the next payments are due etc. All in all, we're pleased with the project and how it turned out."

"My sister and I purchased a house in October of 2019 and moved into it in January of 2020. We hired Tim Fudale of BellaMax to do some work before we moved in. He was able to do all the work we needed done, which varied from sheetrock and painting, to installing a brick wall, to building shelves to match existing shelves in the kitchen. Everything he did was uniformly excellent and we could not have been happier with his work. Along the way, he noticed things we missed, and made suggestions that were helpful and productive, for which we were super grateful! He is seriously talented; not just a contractor but also a craftsman. In addition, he is kind, interesting, and easygoing, and my persnickety little dog really liked him- a big plus! We highly reccomend him!"

"Great experience! The renovation that their crew did exceeded our expectations in every way. They were knowledgeable, efficient, and dedicated to delivering the highest quality. We love how the space looks now – it’s exactly what we envisioned!"