Get matched with top well and pump technicians in Welcome, NC

"Work was scheduled and completed promptly. Excellent communication & work from beginning to end."

"The “Comfort Specialist”, aka highly trained salesman, Jared Reeves was very professional and informative. He even came to my house on a Sunday to quote a new AC/furnace system, and he answered several texts with additional questions I had before signing the quote into a contract. The contract laid out, in very clear terms, what equipment would be installed and the labor involved. Unfortunately, that is where Jared’s communication stopped, despite his (and Eanes’) promise to make anything that wasn’t done correctly on the install or the equipment, made right. The day of install started early at 8am and ran long to 9:30pm. I was home the entire day, and I checked in several times to see how the progress was going. The installers were great, but I did have to question (and convince) them to replace the drain pan when they informed me they were not going to put in a new one. A new drain pan was included on the signed quote/contract, as the original was rusted in several spots and clearly needed to be replaced. After convincing them to do that, I noticed that the new return plenum and furnace drop which was included on the signed contract was not being done. When I questioned that, I was told that it was not included on the punch order. Jared (the salesman) and I specifically discussed the new return and plenum during his visit, as the inside of the original return/drop was quite dirty and dusty, naturally and perhaps the M-word (moldy). I did not feel the installers cut corners, but the new return and drop box promised by Jared and included in the contact were a hard “no, that wasn’t part of the plan” from the installers. I sent Jared a text immediately to inform him, but I did not ever hear back. The sale was done, and so it seems was he (despite sitting in my dining room with his sales pitch, promising that anything not done right would be made so, on his dollar if needed). I emailed Jared and Eanes Customer Service several times over the next week, and I got zero reply. I asked for a refund of the cost of material/labor on the return/drop that was in the contract and not fulfilled. Updated as of 7/30/2024 All issues have been resolved."

"They did a great job installing my new septic system. Price was fair and they got done with the job in less time that expected. Would 100 percent recommend them to anyone that has septic need. "

"They did a great job! My roof looks great! Reliable and kept me well informed about everything. They kept cost in mind and cleaned up nicely after themselves. Serge even came out late to tarp the roof until it could get repaired so that I didnâ t have any further damage to the house waiting for the roof. They were very nice to work with. Great people. I canâ t say enough good things about them!"

"On time, made sure pump worked as expected, cost was agreed upon before job started. I would use him again."

"If you have brown water, talk to Action Well and Pump. My water was so full of magnesium and manganese that the county told me not to drink it so I lived on bottled water for 10 years. My clothes were brown (regardless of their original color) and so full of minerals that they were stiff. I looked and researched for a filtration system but was unimpressed with the responses from other providers. They would either tell me their system would not help me (at least they were honest!) or would say "sure our softening and filtration system will take care of it for $12K - $15K" until I wanted a guarantee. Finally, I asked Action Well and Pump if they could help me. They had provided repairs on my well, so I had a good opinion of them already. They explained how the Sidewinder worked. No softener was needed. No salt. And it worked spectacularly! I now can have white clothing that stays white. I am so grateful! Also, the cost was a third of what everyone else was quoting me for systems that would not solve my problem."

"Frank with Water Doctor was fantastic! He was able to get to me within hours of submitting a request through Angi. He listened carefully over the phone and his understanding of my issue was comforting. He and his team had my well pump diagnosed and replaced with two hours of arriving. HIGHLY RECOMMEND! Nobody wants an issue with their well, but having Frank and Water Doctor to call on is a huge relief!"

"Prompt reply and repair"

"They definitely fixed my problem. Outlets now work safely. However, they did not clean up leftover wires, screws, trash. Also, they cut into sheet rock without consulting me, covering with just tape and spackling, leaving 2 places with no sheet rock (when I sanded it tape went everywhere leaving a gapping hole). I now have to hire someone to fix this"

"no-one contacted me on the problem."