James Cress Jr. Water Pump Co.

well

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are dedicated to providing our clients with the very best in service, installation, and repair to meet your plumbing needs. We specialize in the service, repair and installation of Well Pumps. We take pride in the attention to detail put into each of the projects we are involved with. We are known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

Business highlights

47 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.753 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
2%
3
0%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 1-25 of 53 reviews

Tim D.
11/2024
5.0
On time, made sure pump worked as expected, cost was agreed upon before job started. I would use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff I.
09/2024
5.0
Very professional. He knew what all may be needed for the job and it was on his truck when he showed up. No need to go to the store for a part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John J.
08/2024
5.0
They did great work and had my well back up and running in no time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandra B.
06/2023
5.0
Very professional and efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,500

John B.
05/2023
5.0
James called me and told me he would be out in the morning. He showed up at 8:30 and had the problem resolved by 10:30. Thanks James..

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$2,000

Harold W.
03/2023
5.0
We highly recommend James Cress Jr. Water Pump and Well Co. Very prompt response time, came to the house to evaluate our needs (well repair) and explained everything in detail that would be done & cost. The job was done almost immediately (longest wait was getting permits from county) Mr. Cress and his crew were very professional, cleaned the work area nicely and best of all, he's very affordable and does a wonderful job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Albert S.
01/2023
5.0
Personable service, highly professional and prompt response to get our water back on. I will definitely refer to others. A.J. Smith, High Point, NC

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patty K.
12/2022
5.0
great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Walt H.
11/2022
5.0
Will come asap when you need them even on a holiday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,800

Spencer M.
09/2022
5.0
Customer did not provide additional comments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard C.
07/2022
5.0
Did great job.Quality was great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janice B.
06/2022
5.0
James is by far the BEST!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gerald M.
06/2022
2.0
They are very high cost-wise. They are out to sell pumps; I had a new pump I installed but it was not a submisseral. Like most people who are out to sell their merchandise He said that that pump was no good and he would put in a submersible one. I needed water so I told him to go ahead. He is not out to help the customer just to sell his pumps and service. The pump I bought from Lowe was plenty sufficient for the shallow well that I have. He first said it was an old pump until I said I would find the receipt. then he said that it was not working right. I needed to get the water flowing so I did not have time to work on it myself. The only way that I would recommend them is if someone needed water in a hurry.

Rating CategoryRating out of 5
quality
5.0
value
1.5
responsiveness
2.5


Lisa W.
10/2021
5.0
Speedy service and thorough work replacing pump and in house water tank and checking to make sure everything worked well and that I was content with their service, I would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judey E.
09/2021
4.5
Came out on a Sunday without any Sunday prices!!!!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Karen G.
09/2021
5.0
Excellent response time and professional service at a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

DIONNE H.
11/2020
5.0
Thank God for them. We have been w/o water for 4 days. They could have taken us for a ride because we were so desperate. Instead they came out and told us it was something simple and did not rob us. We just bought the house and did not have any money. I cried when they fixed it w/o trying to get us to go borrow out money. Good people - may God Bless You!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard S.
10/2020
5.0
Prompt, friendly and expert service!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerry H.
09/2020
5.0
Called him and he came out in about 45 minutes later and fixed my well. Very nice man and very reasonable price. Will definitely be using him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

DAVID L.
07/2020
5.0
Very professional service. They are a great company and I will recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Dawn N.
05/2020
4.0
Glad to do business with a family business.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

todd s.
04/2020
4.5
Next day well pump installation. Great job and guy!

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Bruce S.
02/2020
5.0
Quick and clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon B.
01/2020
5.0
They were very prompt, courteous, knowledgeable, super fast and had superior customer service. I highly recommend this company and will definitely use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff D.
01/2020
5.0
Mr. Cress arrived at my home within an hour on a Sunday afternoon. He promptly diagnosed the problem and had the parts with him to complete the repair to restore our well water service. Extremely pleased with his prompt, courteous and knowledgeable service. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

2629 Marsh Mountain Rd, Sophia, NC 27350


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
2947
Trade License Expiration
06/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

James Cress Jr. Water Pump Co. accepts the following forms of payment: CreditCard
Yes, James Cress Jr. Water Pump Co. offers free project estimates.
No, James Cress Jr. Water Pump Co. does not offer eco-friendly accreditations.
No, James Cress Jr. Water Pump Co. does not offer a senior discount.
No, James Cress Jr. Water Pump Co. does not offer emergency services.
No, James Cress Jr. Water Pump Co. does not offer warranties.

Contact information

2629 Marsh Mountain Rd, Sophia, NC 27350


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed