Get matched with top heating and air conditioning pros in Riverside, MI

"Whenever you have a need for an HVAC company, 5 star is the company to call. They are professional, courteous, and knowledgeable of their work and the equipment in question. When I had a new furnace and central air system installed they advised me on what was best for my home the size of the space being heated and or cooled. Not what they could sell me that was larger than I needed. This company is reputable and honest. Call them the next time you need any and all HVAC service. You won't be disappointed."

"Communication with this company is like pulling teeth. Our installation team was friendly and had exceptional HVAC knowledge. However, i do not feel like we got quality work for the price tag. After our initial installation, the furnace was left functional but incomplete with no follow up appointment arranged. I had to call multiple times a day( as well as my wife) to get a follow up appointment and get the work finished...ish. When i did FINALLY get a hold of someone via email or telephone, there was always some sort of excuse. After 3 times out to our home, the furnace is in and the issues are fixed...for the most part(not including the hole in my linoleum and a soaked garage). Do yourself a favor and find somebody else."

"There service Technician came out to diagnose my malfunctioning furnace and said he would have to red tag my furnace because the heat exchanger was cracked, I could no longer use it. after the furnace was removed so they could install the new one I took it apart to check for cracks I found none. however, in the process I found a dead bird in the combustion air pipe that was causing the malfunction a simple fix remove bird, and it would have been fine. instead, it cost me $6500 for a furnace I really did not need. I Contacted the service manager who gave me nothing but grief. I will not do any new business with them."

"PSA: DO NOT PURCHASE ANY HOME WARRANTYS! If you are purchasing a home and the seller is offering a covered home warranty, DO NOT TAKE IT! Instead, request for the seller to pay you the cash value of the home warranty(the seller is already going to purchase it as apart of the sale). Home Warranty's do not cover the parts/systems that commonly fail in appliances, so you're paying someone to diagnose an issue to find out that it is not covered. Take the cash for the price of any Home Warranty that is offered during the purchase of a home, and in general, don't purchase home warranty's, you do not benefit from them, only the company does."

"If a zero star was possible, this would be a zero. Geothermal Specialists contacted us in January 2018 to schedule an appointment for a Comfort Care Maintenance service that they recommended to us. Since we had previously used this company to provide repair service on our Geothermal Unit, we agreed to schedule the appointment. A technician was sent to our home on 3/6/18 and completed the $195 service . Minutes after the tech left, my husband noticed that the Geothermal unit was now leaking. He called the tech back to our house and after examining the leak, the tech explained that a chemical he flushed through the unit as a part of the maintenance process created the leak as the unit was very old and the chemicals were too harsh. He then recommended that we purchase a new unit ($11,000) to replace the old one, but if we were unable to do that, they could repair the leak for approx. $700 but it would be a week before someone could return to do it. We asked to speak with the owned since this seemed unfair as their company encouraged and mislead us into receiving the service, and now the service had caused a leak that they were now asking us to pay an additional $700 to repair. On 3/6/18 we spent the night without heat, on 3/7/18 we called another company to repair the unit. The company that repaired the unit on 3/7/18 only charged us $250, compared to the $700 Geothermal Services wanted to charge to fix a leak they caused. The reader can do the math on that. After contacting the main office to request a refund for the $195 comfort care maintenance service, Steve, the owner of Geothermal Specialists called me at 5 pm on 3/7/18 and would not take any accountability for the fact that theirmaintenance service initiated the leak on our unit. He then said he would issue a $195 refund, ONLY IF we agreed to sever ties with their company, call someone else to repair the leak they caused, and not share any negative feedback about their company online/ or otherwise. We of course didn't agree to that for a number of reasons, which should be obvious to most people. He then said he would no longer issue a refund since we could not agree to the terms he outlined. I filed a complaint with the Indiana Attorney General's consumer protection office and the Better Business Bureau, both complaints are currently being investigated. I was not at all surprised to discover that this was not the first complaint filed with the Better Business Bureau on Geothermal Specialists. We have never had to leave negative feedback on any company we have ever done business with, but this was the worst experience we've ever had with any company. After using this company's repair services for over I yeah paying in full for each service, even if we felt the prices were inflated, we were very disappointed by the carelessness of the service provided and the failed attempt by the owner Steve to intimidate us as if we have done something wrong. Which is why we made it a priority to share the long details of this experience, so the public can be informed."