Get matched with top window and door contractors in New Baltimore, MI

"I was very happy with my experience with Rock Solid Exteriors. First I met Levi when he came out (in the rain) to look at my roof and provided a great estimate. Next I spoke with Tammie in the office to get the process moving forward. My project got scheduled quickly and within a week I was meeting the Brian, Luke and the rest of the team at my home. The roofing team did a great job of protecting my patio and landscape. Each time I came outside to see what work was going on, Brian answered any questions I had. Once they were done they cleaned up and as I walked the yard with them and each time I asked a question or pointed something out they patiently answered all questions. When I asked if they could take "one more pass" with the magnet for nails they said no problem and did another sweep. Finally, today I met Jeff when he and Luke came back to walk the property and answer any additional questions I had. I would recommend Rock Solid Exteriors to anyone in need of work on their home."

"I’m very disappointed in this company and was told that this would happen. The first time everything was professional for the majority of my windows and they look great. They were not able to put in the last 6 windows in our house because the drain holes were put in wrong in the making of the replacement windows and the window crew had shown then to me to verify and them to me and stated that they would have to be reordered. They even took pictures of the original windows and put it on the app. This crew was great, clean and put in new wood for the bottom of my window seals. The second time another window installer came in but could not do the work because the same windows were sent and he could not consciously put in those windows because we would have problems. He even called the company and argued with them. Someone from the company told him to put them anyway. The 3rd time no one showed up and I did not receive a call until 5 hours later. The 4th time they sent a crew that does not speak English so I could not communicate with them that the windows were wrong and that the wood seals in the bottom of the windows needed to be replace first. I tried and got "I speak no English". The quality of work is not the same as first group and shows. I was warned that you would not replace the mistake windows and would keep sending a different group of installers until one of them puts them in. AND YOU DID JUST THAT! I wished I had read reviews and searched your company before I had POWER HRG put my windows in. I also have never received a handle for the screen door of the patio which I was told would happen. This was not what I had signed up for and require it to be as professional installed as was completed the same as the first windows. I feel cheated and let down by your company and taken advantage of! I left a message to customer service by email was never contacted back. All I have received was the that service was completed and now you have to pay. if all was done on the first day, this would have been a 5 star rating."

"Had a couple windows installed on Tues. June 20th. The screen on one was ripped, the installer said they would put a order in right away and have it out this week. There was no signoff's on work. Some of the caulk jobs around the windows are a little sub-par for my liking. Not the best quality work. Called the office for clarification on when my screen would be here this week. They had no knowledge of it, and it had to be ordered. Now it'll be July 8th before they can get out here. Had used their competitor (Hansons) for my last house. The comparison between the two is much different. Will probably go back to Hansons for the rest of the house here."

"Champion struggled to get our project finished, having to come back and finish the project weeks after the initial install. They quoted quickly, got me scheduled for initial install quickly, and even got the windows in within a day. But when the installer said they'll be back in a day or two to finish the cosmetic stuff... they did not. It was safe in the short term, no damage, no risks, but cosmetically awful. The company was quick to recognize the problem, extremely communicative, and didn't charge anything to make it right. They stood by their promise to make it good for us. They also fixed our torn screen for free; the wind blew a heavy patio umbrella and it slammed into the window, tearing the screen. Side note, not even a smudge on the glass. It is quite handy to have technicians locally that you can just drop in to drop off a broken piece. Overall quite happy but it took a bit to get there."

"project not done yet"

"Rob came out gave us a quote to turn a window into a door to our backyard. His price was priced right for the job. He gave us a date he would come do the job and him and his crew showed up on time! They were very nice, friendly, very professional men. They worked hard and only stopped for lunch. They cleaned as they worked. When the were finished one of the men washed my floor on his hands and knees. (I stopped him - it was not necessary) Our door is PERFECT. I know we made the BEST choice hiring Rob and you will too."

"Did a great job at a very good rate."

"Great service. I would use again and recommend to anyone."

"Had my roof and attic insulation in Madison Heights replaced, just was well done. Prime Home Remodel team was professional, knowledgeable, attentive to details. Josh was great with providing me options, crew arrived on time and worked efficiently. Prime was great quality, fair price, and exceptional customer service."