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"Job was performed in a timely manner. Great communication throughout project. Site kept clean during construction."

"Terrible experience. We contracted with Prime Custom (Kamil) to do a full bathroom and kitchen remodel in 2021 and we have had tons of issues. Their license # 2705166476 that they were operating under has been REVOKED as of May 2024. You can check this for yourself by going to the Virginia state website [*** Link removed ***] and entering the License # 2705166476. Yes, the name on the VA state website is different but they were operating externally as Prime Custom. As proof, I have attached a picture of the contract which shows the above License # , and Prime Custom's name. They are now operating under a different license # 2705173804 which I find highly unethical. I have already filed a complaint with the Virginia Department of Professional and Occupational Regulation and they will investigate if any laws were broken. Before considering doing business with Prime Custom, or any other contractor, please ensure that you look up their license number on the above Virginia State website. Summary of my experience: - Bathroom: The shower has developed a major leak which is going through the bathroom floor into the lower level. See pictures. I am contracting with another company to fix, which is going to cost thousands of dollars. Kitchen - It failed gas and safety inspections multiple times. To this day, I am concerned about the structural integrity of the load bearing wall in the kitchen and am contracting with another company to fix. Hopefully, this review can save others from the extremely frustrating experience that I have gone through."

"They were very friendly and professional. They completed the job quickly and with great care. I recommend highly."

"I really wanted to be able to leave a wonderful review, especially as there are so many good ones, which was partly why we chose My Kitchen and Bath-Vienna to do our small kitchen renovation. To start with the positives, HUGE shout out to Josh Turgut who had the grandest of vision for our tiny 1940’s kitchen which included some significant behind the wall design challenges. He designed us an awesome kitchen with everything we were looking for within our budget. We are very appreciative of his expertise, kindness, and overall professionalism. As for the project itself, the begin, middle, and end of our project was nothing but disappointing. Demolition left uncleared debris and some scratches on our glass topped washer as nothing was covered underneath in our basement (directly underneath our kitchen). The contractor was unprofessional, and clearly lacked technical ability and attention to detail. There was damage to cabinet fronts (which had to be argued with the project manager not just to be touched up with paint but replaced; won’t come in for weeks post project completion), grout poured in our back yard, and having to replacing a potion of our kitchen floor after having been completed blaming “it was walked on” (him and another worker rolled the fridge over the floor not even 24 hours after grout was complete). Our new dishwasher was scratched upon reinstallation with nothing reported to us about it. The construction manager UT seemed knowledgeable and when we were able to connect, seemed to want to ensure things were going as planned and to our satisfaction. The project manager Burak responded, mostly in haste, to all my inquires of questions and concern and came out to meet in person several times. It didn’t seem as if he had any specific information about our project, as there was no follow up after demolition regarding our back wall which we were unsure could be taken down and was a very important part of our kitchen renovation. A cabinet was also installed with built in trash cans that we did not request and were unable to replaced with our original request for a regular cabinet. I think it should also be noted, in my opinion, that the price of some of the renovation was over priced, being charged $600 to put in a water line for our fridge or the $550 for hardware to be installed (we supplied our own purchased hardware). Overall, we are left a well designed kitchen with some unsightly errors."

"They did a wonderful job installing floor tiles, a new vanity, shelving, and various metal hooks and towel racks."

"My Kitchen and bath had exceeded my expectations with regards to quality, price , and timeliness of my kitchen project . The PM estimated 2 and half weeks to 3 weeks but it was done in 2 weeks, just before Christmas ! The staff was very friendly and attentive . They listened and understood what I wanted for my dream kitchen . Duncan, presented me with options for my kitchen to meet my budget . Although ,I chose the latter which was to have my dream kitchen and decide not to bend on that. Sam was thorough with all the final walk through and made sure I was happy before leaving my house. Attention to detail was what I appreciated most with the whole process . I felt safe in the sense where my kitchen would not be left unfinished midway . I recommend this company to anyone who is renovating !"

"The work was done on time and in a fashionable way he’s an excellent individual above reproach. Very nice guy very respectful."

"Fine it was fine"

"Alan was very knowledgeable and got the job done quickly and at a fair price"

"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."