We are a highly professional House Cleaning and Interior Painting Company that has been in business since 2009.
Prime Enterprise prides ourselves in showing great attention to detail, we are very careful and precise.
We enjoy our high customer satisfaction and look forward to working on your home.
Business highlights
16 years of trusted experience
Services we offer
House Cleaning, Deep Cleaning, Post Construction Cleaning
Luciana was fantastic; in 3 hours she had my bath and kitchen sparkling. She took everything out of the fridge and cleaned every shelf and drawer then wiped the top of everything before putting it back in the fridge. The stove got a thorough scrubbing and the interior was wiped down (it is lined so the interior did not need much cleaning).
Description of Work: Thorough scrub-down of my bath and kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Luciana Monteiro
Thank you! Really appreciate your review!
Franny I.
05/2017
5.0
house cleaning
+ -1 more
I really really liked her work. She did an amazing job. Parking was a challenge and made things difficult, but their work was exceptional. I would hire them again
Description of Work: Home cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Luciana Monteiro
Thank you! Really appreciate your review!
Marie B.
05/2017
1.0
house cleaning
+ -1 more
Cleaner contacted me originally within hours of buying deal. All other communication was very slow, taking 3-4 days to get back to me. Asked for time of arrival many times, was finally told cleaners would arrive around 12:30 on scheduled day. Took half day off work and passed on usual overtime to meet cleaners. Now 5 PM, no call, no email, no show. Emailed cleaner at 2:30, no response.
Description of Work: Paid for cleaning services, 1 cleaner for 8 hours or 2 cleaners for 4 hours.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$129
Response from Luciana Monteiro
I sent you an email to confirm the day and time that was coming and you did not answer it. I can not come to a place without the confirmation, that is how it works. Thank you
Ally M.
05/2017
1.0
house cleaning
+ -1 more
Services never performed after months of trying to arrange a date. Scheduling was a challenge; they kept putting me off. When I asked why in an they said they "prioritize" their regular customers over Angie's List deal customers. I called Angie's List and cancelled.
Description of Work: House cleaning
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Luciana Monteiro
I gave you many options to come to your house, but was never good for you.
marcia H.
04/2017
5.0
house cleaning
+ -1 more
Excellently. They took initiative AND were responsive to my general concerns
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jonathan B.
04/2017
5.0
house cleaning
+ -1 more
She has cleaned for me twice and I cannot wait for her to come back. It's like a whole, new house from top to bottom.
Description of Work: Luciano does and AMAZING job cleaning my house. She and her crew are fast and professional. They leave the nooks and crannies and everything else clean and fresh.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Luciana Monteiro
Thanks for reviewing us.
Nancy B.
04/2017
5.0
house cleaning
+ -1 more
That worked out great. I am having them come once a month. It's not really that much with all the traveling, but they do a good job and I have them working for me. There are 2 of them and they are there for about a hour and a half. I know cleaning gets expensive these days.
Description of Work: They do housecleaning for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Luciana Monteiro
Thanks for reviewing us. I appreciate.
Carol B.
04/2017
1.0
house cleaning
+ -1 more
They never contacted me. I called them a few days after the service was purchased. Left voicemails, and maybe emails Never got a response.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Response from Luciana Monteiro
Thank you!
David D.
04/2017
5.0
house cleaning
+ -1 more
My first time hiring a cleaning service and Prime Enterprise was absolutely fantastic! Purchased the service from one of Angie list special offers as the deal was too good to pass up. I was very specific on the date and time need for cleaning and they accommodated my request. I was not there for actual cleaning but my wife said they were on time, very pleasant and really did a fantastic job. Last time I remember the house smelling that clean was when we first moved in to home. We plan on continuing with service as not only did they do a great job but the regular pricing is very reasonable.
Description of Work: House was deep cleaned including over and frig
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Luciana Monteiro
Thanks for reviewing us
Lopamudra A.
03/2017
5.0
house cleaning
+ -1 more
Great job , professional & experienced
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Trudy T.
03/2017
3.0
house cleaning
+ -1 more
SOME AREAS, THE STOVE & A FLOOR PROBLEM WERE GREAT. BUT TOO MUCH WAS NEVER DONE. ONE ROOM LEFT OUT. ONE GOT FLOOR ONLY. THE CLEANING LEFT OUT THE CORNERS AND EDGES WHICH IS WHAT IS PAID FOR REALLY. NOTHING WAS 'POLISHED'. I SO LOOKED FORWARD TO MY CHINA CABINET BEING POLISHED. I JUST CANNOT GET THE BASE, BACK LEGS ETC. NO BASEBOARDS, WINDOWSILLS, AND FEW BLINDS. ETC. ETC. I DOUBT I WOULD EVEN TRY ANOTHER CLEANER. REALLY FELT LET DOWN. NOT MY PLACE TO HAVE TO SUPERVISE. THE TWO WOMAN WERE CONSTANTLY WORKING AWAY AND BROUGHT ALL THEIR OWN TOOLS AND INGREDIENTS ETC. DO NOT KNOW WHY ONLY A SHORT LIST WAS DONE.
Description of Work: THEY HAD A WONDERFUL DETAILED LIST OF WHAT WOULD BE DONE AND NOT DONE,. I NEEDED IT ALL. THIS WAS AN OVER $200 SERVICE FOR 2,000 SQ FT. HOME AND I GOT IT FOR $110 AND RENT LESS THAN 900 SQ. FT. SO I WAS HOPING FOR SOMED CATCH-UP FOR ME TO CONTINUE MAINTAINING BETTER. AND POSSIBLY REPEAT REGULARLY.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$110
Response from Luciana Monteiro
First of all thanks for reviewing us. So let's start about the wonderful list left, because there was none. Another fact is our communication as you couldn't hear very well what I was saying, which I can understand, our communication was bad. Another thing if you read the deals on angieslist you should know that your house needs to be organized and ready to clean, which wasn't at all so,we can not do miracles, without your help. Your kitchen specially was disgusting with no cleaning for ages, things everywhere, and your kitchen was sparkling at the end. I don't remember you saying that I was supposed to polish things. Another thing you are not real person, I can not trust you, because you said to me at the time, everything looks wonderful, what for my surprise you wrote this kind of review. But thanks anyway.
Ruth J.
02/2017
5.0
house cleaning
+ -1 more
They did an excellent job. I would use them again. They are professional.
Description of Work: They came to clean the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Luciana Monteiro
Thanks for reviewing us!!
Ruth J.
02/2017
5.0
house cleaning
+ -1 more
It was fine. They did a good job. The house was very clean. It was great.
Description of Work: I purchased a Big Deal for $99 that included six hours of housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Luciana Monteiro
Thank You!!
michelle G.
02/2017
5.0
house cleaning
+ -1 more
They were great. They came on time and left the place sparkling.
Description of Work: Thoroughly cleaned my house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Luciana Monteiro
Thank you!!
Andrew B.
01/2017
5.0
house cleaning
+ -1 more
She was great! Please hire this person.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Luciana Monteiro
thank you!
Akshay P.
01/2017
5.0
house cleaning
+ -1 more
The best housecleaning so far. We have called a few others before and all of them were A rated on Angies list but I had the best experience so far with Prime Cleaning. They were very professional and they left the house spotless. Definitely calling them on a regular basis.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Luciana Monteiro
Thank you!! I appreciated your review!
Briana G.
01/2017
5.0
house cleaning
+ -1 more
I've debating having someone come to clean for years. I finally took the plunge and I'm so glad we did! Communication was great, they responded quickly and they worked around our schedule. They were thorough and I never would have been able to get my house so clean. Thank you!
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Luciana Monteiro
Thank You!! I appreciated your feedback!
Michael M.
01/2017
5.0
house cleaning
+ -1 more
Great, very detailed and great to work with.
Description of Work: House cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven C.
01/2017
5.0
house cleaning
+ -1 more
It went great. All good. No problems.
Description of Work: They did a really good job and easy to schedule. Would definitely use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Luciana Monteiro
Thanks for the review!!
Susanna B.
01/2017
5.0
house cleaning
+ -1 more
Luciana was able to accommodate a last minute request right before Thanksgiving and did a fantastic job. I hired her to do a monthly cleaning going forward and am now going to twice a week.
Description of Work: I needed my entire house cleaned following a kitchen renovation. I did an initial cleanup but wanted someone else to come in to make the place sparkle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Kathryn B.
01/2017
5.0
house cleaning
+ -1 more
Good! They were early and good at communicating.
Description of Work: General housecleaning including fridge and oven
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Luciana Monteiro
Thanks for reviewing us!
SARA F.
12/2016
5.0
house cleaning
+ -1 more
The cleaners did an excellent job. They were thorough, came on time, and communicated well before and after the job.
Description of Work: Cleaning a two story house with three bedrooms and two baths.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Luciana Monteiro
Thanks for reviewing us!!!
Mark S.
12/2016
4.0
house cleaning
+ -1 more
Pretty good. Nice job on appliances. Missed a few spots, but not bad.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Luciana Monteiro
Thanks for the review!
Sandy G.
12/2016
5.0
house cleaning
+ -1 more
Luciana did a wonderful and thorough job with helper. My house was clean, dust free and floors were sparkling. Bathrooms were scrubbed deeply and the whole house smelt wonderful. Total time 3 hours. Because of winter storm she was unable to come on Saturday-but worked on her day off Sunday. Very nice person would highly recommend.
Description of Work: 2500 sq/ft home 2 floors. 3.5 baths, 4 BR, Family RM, DR, LR, Study, Kitchen and Mud RM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$99
Response from Luciana Monteiro
Thanks for reviewing us!!!
Anthony L.
12/2016
1.0
house cleaning
+ -1 more
They came with 3 people stayed only 1 hour. When I sent an email asking why? Was rude and no resolution was proposed.
Description of Work: Rushed through the house and left early..
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Luciana Monteiro
If you read the contract on angieslist, you should know that the house must be ready to be cleaned. Your house was disgusting the first we went there to clean and completely unorganized. I had no way to enter the room because there were clothes all over the floor. Like I previously told you, I misunderstood, thinking that it was another kind of coupon sold, but your house should've been in an organized manner so I could clean it. My job was to clean it, and not spend hours organizing things. If you didn't like my cleaning service why did you buy another cupom from my company, and gave an American to the first time?
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Service Categories
House Cleaning,
Interior Painting,
Exterior Painting,
Carpet Cleaning
FAQ
Luciana Monteiro is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Luciana Monteiro accepts the following forms of payment: Check