Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Luciana Monteiro

House Cleaning, Interior Painting, Exterior Painting,

About us

We are a highly professional House Cleaning and Interior Painting Company that has been in business since 2009. Prime Enterprise prides ourselves in showing great attention to detail, we are very careful and precise. We enjoy our high customer satisfaction and look forward to working on your home.

Business highlights

16 years of trusted experience

Services we offer

House Cleaning, Deep Cleaning, Post Construction Cleaning

Services we don't offer

Iron, Laundry

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.6181 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
6%
3
2%
2
2%
1
12%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 181 reviews

Karolina B.
05/2021
5.0
house cleaning
  + -1 more
It was great. They were honest and got the job done. I have no complaints.
Description of Work: They did house cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$110

Response from Luciana Monteiro
Thank you!

William R.
05/2021
5.0
house cleaning
  + -1 more
I've been using them for 2 or 3 years now. It's been great from day one. They were flexible with the scheduling, nice people, and they follow protocols in regards to the pandemic
Description of Work: They're doing house cleaning for me every month - they clean the bathroom, kitchen, floors, dusting, they do the whole package, and deep cleaning .
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

Response from Luciana Monteiro
Thank you!!

Silvia P.
05/2021
5.0
house cleaning
  + -1 more
She started working for us in the summer of 2018 and initially she started cleaning our apartment. She's always done an impeccable job. I recommended her to do clean up the common areas. The whole crew was really nice and she make sure that we like the service.
Description of Work: She did house cleaning for me.
Rating CategoryRating out of 5
Yes, I recommend this pro
$50

Response from Luciana Monteiro
Thank you!!

Mary P.
04/2018
1.0
house cleaning
  + -1 more
Not very well. She changed her rate to $100 each time, for 1 hour of work. Then we started noticing items missing, including a very expensive watch of mine, and one from my son, a pair of Italian sneakers, a pair of new boots I had just purchased. I thought I had misplaced them, but I knew where they were supposed to be, thought maybe I put them in a different place, searched high and low. Especially, the boots. I had just bought them, and the box was empty! Last date she was here, July, 2017
Description of Work: house cleaning,

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0

$100

Response from Luciana Monteiro
Hi Ms. [Member Name Removed], I just came across your review in my company profile in Angie's list account and was very surprised by your comments. We've been in business since 1995, and we never had an incident like this. I just want you to know we never worked in your home. Please verify the company which you did business with and post this review in their profile. Also, please remove this post from this site, which I didn't know till today and God know how much business I have lost due to a negative post, which has nothing to do with our company. Your comments hurt our reputation and our business. You may want to contact Angie's list about this situation, which I will be contacting them as well. If you have any questions, please feel free to contact us at 781 767 6252. Thank you Genefson Silveira Prime Cleaning Services LLC

Janet M.
02/2018
1.0
interior painters
  + -1 more
This company took my $ and ran! I paid them $700 and tried 6 times to schedule them. I then called Angie's list, who also could not reach them. Completely a fraudulent company.
Description of Work: Painting interior rooms

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$700

Response from Luciana Monteiro
This is not true! Unfortunately I didn’t get any of your message. You can try to reach us at my email and we can schedule something for you. Sorry about the inconvenience.

Anthony P.
12/2017
5.0
interior painters
  + -1 more
Painters were on time, quick, and painted the entire condo within the time frame they said they would. No paint on the floors or woodwork and the walls look great.
Description of Work: 400 Square foot condo interior paint

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$699

Response from Luciana Monteiro
Thanks for reviewing us!!

Cristina M.
09/2017
5.0
interior painters
  + -1 more
Painters were great - punctual, polite and the quality of the work was excellent. I'd definitely hire them again.
Description of Work: Interior painting of a tall stairway (two coats) along with a foyer and upper level foyer (to the roof deck). In total, it took 4 gallons of paint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Luciana Monteiro
Thanks for reviewing já!

Alex A.
08/2017
5.0
house cleaning
  + -1 more
The cleaners did an incredible job! Did a great job in the hard to reach spots as well. I'd definitely recommend them to other families!
Description of Work: My wife and I are expecting a baby very soon, so we wanted a deep clean to our house done so it would be one less thing to worry about.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$315

Response from Luciana Monteiro
Thanks for reviewing us!

Sue H.
08/2017
5.0
house cleaning
  + -1 more
Very well. Our house looked so clean!
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Father John F.
07/2017
5.0
interior painters
  + -1 more
The men were punctual each day and worked throughout the day. It took them two days to sand all the outside walls and then they had to apply two coats of paint to each wall. They had to also paint one ceiling. They plastered over the holes in the wall and sanded all holes made by the insulators so all the walls were smooth and ready to be painted. The removed all switch and outlet plates prior to painting so the work went smoothly. They cleaned each area as needed and at the end they vacumned the rug in the vestibule and the steps going to the second floor. They moped each room and helped moved furniture as needed.
Description of Work: The house was insulated from inside and all the outside walls in each room had to be sanded and then painted. One ceiling in the office had to be plastered and painted as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia A.
07/2017
1.0
house cleaning
  + -1 more
Cleaner did not arrive at scheduled time, told me I had changed date when contacted. I did not and had waited at home for her. I received a refund from Angie's List.
Description of Work: Cleaning house, heavy cleaning kitchen and bath rooms.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Luciana Monteiro
That s is good you received your money back. Feel glad! Thank you!

Joan M.
07/2017
5.0
house cleaning
  + -1 more
The work was completed on time and satisfied the management company's regulations.
Description of Work: Apartment was cleaned after we moved out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Luciana Monteiro
Thank you!

Suzanne G.
07/2017
5.0
house cleaning
  + -1 more
Luciana and her team did a fine job.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Luciana Monteiro
Thanks for reviewing us!

Sundip P.
07/2017
4.0
house cleaning
  + -1 more
It went smoothly and cleaners were good.
Description of Work: Two cleaners cleaned for 2 hrs. They did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Luciana Monteiro
Thank you!

Pam W.
07/2017
5.0
house cleaning
  + -1 more
As I previously reported, they were great.
Description of Work: I've already reviewed Prime - their work was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Luciana Monteiro
Thank Foi!

Meredith M.
07/2017
5.0
house cleaning
  + -1 more
It was hard to schedule an agreeable time, but once we did, they were great!
Description of Work: Cleaning of house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Luciana Monteiro
Thank You!

Mary P.
07/2017
2.0
carpet cleaners
  + -1 more
I thought I would use her again but she didn't show up and she hasn't contacted me.
Description of Work: Whole home cleaning

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

$100

JOY H.
07/2017
5.0
house cleaning
  + -1 more
She is always prompt and thorough. The house always looks and smells fantastic. I recommend her very highly.
Description of Work: Luciana has cleaned my house on a regular basis since last fall. She's done both intensive kitchen cleaning and overall house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Luciana Monteiro
Thank you. I appreciate your review.

Sue H.
06/2017
5.0
house cleaning
  + -1 more
It went well. Our home looked wonderful after the careful cleaning. Thank you!
Description of Work: We needed to have our home cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Luciana Monteiro
Thank you!!

Jasleen K.
06/2017
5.0
interior painters
  + -1 more
It all went well and they were very punctual and understood all of our requests.
Description of Work: Painting of the rooms and windows

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Luciana Monteiro
Thank You!!

Francis H.
06/2017
5.0
house cleaning
  + -1 more
Perfectly. They worked hard and the outcome was excellent.
Description of Work: cleaned entire finished basement - closets, laundry room and bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Luciana Monteiro
Thanks for reviewing us!

Suzanne P.
06/2017
5.0
house cleaning
  + -1 more
They left my home spotless, even cleaned the inside of the refrigerator and stove. I could not have been happier with their service. I plan to use again for future cleanings.
Description of Work: Used and Angie's List Deal for 8 hours of cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Luciana Monteiro
Thank You!

Patricia M.
05/2017
1.0
house cleaning
  + -1 more
Tried to book a month out but would not come any of the three days I wanted, tried to come the week before I needed her. When I finally agreed to a date a week earlier than I wanted, would not answer my e-mails to commit to a time and number of people. Totally unreliable - cancelled her because with that kind of professionalism, I knew she wouldn't show when she said she would. Someone with that kind of attitude should not be allowed on Angie's list - gives the company a bad name if this is the kind of people they feature.
Description of Work: House Cleaning

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$129

Response from Luciana Monteiro
Hello, that s really weird your review. I sent you one option that was for May 23rd, then you said you couldn't because you have 4grs appointment on Boston hospital. Then I sent May 24th and after that never heard back from you. What a surprise!

william J.
05/2017
5.0
house cleaning
  + -1 more
Perfect. Arrived on time, started working minute inside door and never stopped until through 2 hours later! They hit every nook and corner. Cabinets, woodwork, stove, fridge, bathroom & kitchen floors, all spotless. Expect I will have them back come Xmas season. My son will most likely be in touch with them. Thanks to Angie for listing Prime.
Description of Work: Apartment cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Luciana Monteiro
Was a pleasure dealing with you. Thank you! Really appreciate your review!

Elise M.
05/2017
1.0
house cleaning
  + -1 more
didn't. scheduled a day and she cancelled because her kid was sick. said she'd come when she could fit us in. never did
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Contact information

78 Ayer St, Methuen, MA 01844


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Interior Painting,
Exterior Painting,
Carpet Cleaning

FAQ

Luciana Monteiro is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Luciana Monteiro accepts the following forms of payment: Check
Yes, Luciana Monteiro offers free project estimates.
No, Luciana Monteiro does not offer eco-friendly accreditations.
No, Luciana Monteiro does not offer a senior discount.
No, Luciana Monteiro does not offer emergency services.
No, Luciana Monteiro does not offer warranties.
Luciana Monteiro offers the following services: House Cleaning, Deep Cleaning, Post Construction Cleaning
Iron, Laundry

Contact information

78 Ayer St, Methuen, MA 01844


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM