Steep Master Roofing, LLC

Thank you! Knowledgeable, efficient, friendly and punctual.

Unable to complete chimney cleaning satisfactorily. Did not use current professional methods to clean chimney. Did not mask off area with plastic to curb soot damage. Left debris in fencerow adjacent to my property instead of leaving it in the woods as directed. Did not hook up chimney liner to the oil furnace, allowing soot to accumulate in the house for a week. Cemented the opening closed so was unable to see the lack of connection. I Had to bring in two furnace technicians to remove connection to see that the chimney liner was not attached . Allowed gases from furnace to leak into the basement/house. Very poor communication. Did not return my calls when I attempted to address the problems. Did not do a final inspection as promised. Did not leave an itemized receipt for the work done, as I requested multiple times. Because of poor workmanship and creating a blockage in the chimney (while attempting to break up the original clay liner) soot accumulated in all the house. I had to hire a cleaning company to do cleaningâ ¦it took three weeks. Steepmasters said they would help offset the costâ ¦didnâ t happen. Steepmasters said they would come get the new chimney liner and refund the $1000 costâ ¦didnâ t happen. Did not leave the original chimney cap, which is my property. Do not hire this company for chimney cleaning.

They came out to deal with squirrels going in and out of my chimney. They discovered that the squirrels were getting in because the chimney had been damaged, providing the squirrel's with access. The problem had obviously been going on for a while. Cleaning out the bottom of the chimney as part of the inspection, we removed two five gallon buckets of sticks and leaves. They gave me a written quote describing the work and corrected my issues within the week. Work was well done, and they cleaned up perfectly. Highly recommended!

This contractor attempted repairing the leak in my steep, 12/12 pitch metal roof. But they did not stop the leaks and damaged the rain gutter on one side of the building in the process. They have agreed to refund my money, but the gutter damage will be permanent since the whole 30-ft run would have to be replaced. And I havenâ t seen that refund yet.

One of the few companies that do this work ??

Excellent customer service all around. Easy to get ahold of and very professional

Very fast response and professional workmanship

Steep Master demoed my old chimney below the roof line and patched the hole. Work was done professionally and quickly. All in all a great company.

Prompt, courteous, professional. Good communication.

After contacting several companies is the only one that showed up and provided a quote. After speaking with Brent I was convinced he had experience with replacing the roof flashing boot on my gas fireplace where others did not. Quality work at a fair price. Showed up when they would, cleaned up when they left. Will probably hire again for other projects.

No thank you

Started out well. They came out to look at our fireplace. Charged us $120 for an **inspection** that consisted of them taking some measurements and said we would receive a quote within 48 hours. They never sent the quote. I have called 3 times and left messages to get the quotes but they wont call me back! Definitely dont trust that they would actually show up to do the job at this point.

On time and friendly

They showed up when they said they would, gave a fair quote, came back and completed the work when they said they would. I am a satisfied customer and would use them again and would recommend for them chimney repairs.

The team was very professional. They replaced our chimney cap and it looks great. They were very timely and easy to get ahold of.

Great job

Excellent job, timely & nice to work with. Would use again & highly recommend.

service was excellent very quick to respond

Very knowledgeable and very friendly. Well worth the money. And suggested things to be repaired come spring.

I contacted Steep Master for a leak around my chimney. Brent came the same day and provided a bid later that evening to repair the leak. I hired Steep Master and they came the next day. No more leaks! Thanks so much!

Completed work under quote!

After multiple years and different vendors, these guys fixed our leaky fireplace on the first try. Great job!!

They did a nice job renovating both of our chimneys. Weather interrupted the work for a number of weeks bit but it was not an emergency job. And no payment was expected until the job was done so no worries for us. I would recommend them.

Good job, did everything he said he was going to do. Very satisfied and will hire again. Thanks

Were honest about determining our chimneys were clean and did not need swept ... Installed our chimney caps as requested and did some extra repair in the chimney tops for cash. Inspected both fireplaces and quoted some prices for repairing both, with most being new mortar or caulking on some deteriorated brick joints.