Get matched with top awning pros in Hardwick, MA

"Absolutely fantastic! Fantastic! They did a small repair to my flashing and then immediately inspected my parent's roof. Quick response regarding quotes and timeframe. Also sent pictures via text of issues. They even helped my neighbor back out of her parking spot! Super reasonably priced and they didn't want to replace anything if it could be fixed at a lower cost. Very friendly, knowledgeable, and HONEST! This company is a MUST for any roofing issue, large or small. So lucky I found them! Thanks to Angi! For someone who is disabled with severe medical issues, I'm not really able to research vendors. It's great to go to one place and find QUALITY pros! Avoid Seven Hills Roofing, who completely dropped the ball and just stopped responding when Bill's worker, Mike, got sick. Glad that vendor fell through, because Central Mass Roof Restorations was Amazing!"

"I told them the issue was birds nesting on the arms of the awning. They proposed to either remove it, or replace it with a new one that the sales man emphatically warranted had a new design that would prevent birds. They removed it, the birds left. After about 3 weeks they installed the new one and within TWO DAYS the birds came back. I told the installers this would happen, but they strongly disagreed it would, politely of course. So now I have a new awning housing the old birds. Not worth the trouble. Bottom line, dont believe a salesman. The product appears to be a good one of good quality. Cant fault the manufacturer for the rest of this issue."

"I just called; they answered. We were not asking for anything complicated, but they were responsive, although it took some nudging for the accomplishment of what we were requesting."

"Great work , very intricate. They care about there work"

"It went well. They are professional and I don't have any complaint."

"i have copied the complaint I have filed with the BBB. When I spoke to the manager at champion on Monday he said someone would get back to me by the end of the week. Here it is late Friday and I’ve heard nothing. I left a message on Monday with a customer service rep who’s voice mail said I’d get a call back in 24 hours but have had no return call yet. Even if the company reserves the right to cancel, their our bad oh well attitude and not even trying to work out some kind of resolution for their mistakes is the most unacceptable and unprofessional part of the whole experience with them. I added a picture of my contract with them so everyone can see how straight forward it shows what I was told I was paying for. Here is the BBB complaint Company rep gave a price of $24562 on vinyl siding during an in home sales presentation. At that time I explained I was not ready to purchase due to still looking at colors but also wanted to add on doors. Rep called his manager who said doors would have to be done separately either way but gave a price in the low $20’s over the phone if I signed up for the siding today. I passed and called the rep back a day or two later to come back to show us door options so we could add them on and get a total price. Rep came back on 3-13-19. We picked out 3 doors and he gave us a total price for everything of $29599. Contract was drafted up and signed and a deposit of $8880 was given by credit card. Was told by the rep there will be someone coming out to confirm measurements and price may fluctuate slightly if he under measured but was pretty confident he was close to accurate. On 3-15 some one came out and measured for the doors and remeasureed for the siding. He called back on 3-19 stating he had to come by and recheck one more measurement but I didn’t need to be home. That is the last I heard from the company till I called on 4-08-19 as we were told 3-5 weeks. First call was left on hold for 20 minutes, second call was told they would call me right back, made third call after waiting over an hour for call back only to find out my contact had been voided because they under charged me for the project. They said the rep misquoted the whole project and I was never charged for the doors even though the contract I signed shows I was. Said there was nothing they could do and they have a right to just void the contract if the so choose. Which they did without even telling me. The manager who acknowledged giving the rep the low price the first day out refused to even honor that price saying he gave it out not knowing all the information but gave it any ways. Not only did the rep supposingly misquote the job the manager gave an even lower one in order to close the sale. Now the cost they are telling me is approximately $29000 plus another $11000 for the doors. That’s a far distance from the original $24000 for just the siding that the rep and the even lower price the manager gave from the first visit. Manager said it would be at least 4 days before anyone else above him could even get back to me about this. He wouldn’t give me anymore names of the next people in line I could call. Just kept telling me he would give my information to the right people and they would call me. Stated I would be having a lawyer look into this and finally got a name and number of some customer service rep."