Get matched with top central vacuum system service pros in Ayer, MA

"Unfortunately I had a terrible experience with them especially the owner. He schedules time to meet at 12 to review my project to add gas line. He never showed up. I arrived at 12:03 to meet him at the property and called the company to follow-up if they were on the way. He said he arrived at 11:50 and waited 5 minutes and left. When asked why he left so early and didn't even give curtousy of a 5 to 10 minute wait. He said he doesn't wait any time if he gets there early it's my problem I wasn't there even though we had scheduled for noon. He was so rude and said he gives no one curtousy to wait any minute and can't turn back around. In my opinion he never went to my house and lied and was rude. I told him I didn't need his business because if that's how he treats potential clients I can only imagine the type of service he will provide. Very RUDE, unprofessional and someone I don't recommend doing business with."

"Perfect! The technician arrived on time. He was very efficient, courteous and professional. I showed him where the dryer and outside vent were and went back to work in my home office. Shortly later he told me it was finished. He had done the following: - Showed me pictures and videos of the work that he had performed - Of particular interest was the 'before-and-after" picture of the inside of the dryer duct, which had been clogged with lint - He cleaned out the dryer inside-filter - He swept and vacuumed the area between the dryer and the wall - He put a screw in the dryer vent hose that had been missing - He installed the outside bird-guard that had fallen on the deck months ago I would like to use Duct Kings again to clean out my home AC ducting."

"Awesome, everyone was so friendly and helpful, answered all my questions and very professional. I would recommend Modern Energy in Worcester to everyone. I am so pleased with there work and services."

"It went great! They were very responsive and the people who work there are very helpful and pleasant. I would highly recommend them to others."

"John was great. He was the only one that answered his phone at 8.30PM on a weekday night and was extremely responsive. He and his team were true professionals. They did a great job cleaning out my dryer vent and cleaned up after themselves upon leaving. They showed up on time and did the job in a timely manner. I would absolutely hire them again and recommend them highly"

"The work was done correctly and promptly, but quite expensive. On the plus side, he presented all the options and didn't really try to upsell. Just the facts."

"Seamless. From the moment of making the appointment with the sales rep to come out to the follow-up phone call, I could not have asked for this installation to go better at a difficult time. They listened to my concerns regarding the look on the outside of the house and the location of units inside. They assisted with all aspects of the Mass Save program making the application process easy. They took care of actual submission of the paperwork where most companies wanted to provide the info to me to then submit."

"I used to like them. Use them for my big install of backup basement sump pump. This time, I was out of the country, my rental property in MA needs a toilet fix. It was a standard water tank leak and we need to replace the inside mechanism. Milltown came and said 'rebulid the toilet', my wife authorize them to do it as I was not reachable at the time their plumber was at the rental property. They were in and out according to my tenant for at most 45 min, rebuilding two toilet tank and fixed the leak. The bill came to be 1200, $600 a toilet. One line item on the receipt is $470 for the kit they use to replace the plastic mechanism inside the water tank. I casually google the kit, I can get a universal sup kit for the toilet to replace that for $20. I called them, manager came on gave me that talk - we did hundreds of toilet leak and we average all of them to come up with the cost for that line item, which includes (a) parts (b) labor (c) our service guarantee for a prompt and reliable service Say they charge $200 /hr labor, 1 hr for two toilet is $100 labor for 1 toilet (remember, the plumber was there like 30-45 min rebuilding the two toilet). Say total parts are $100 (with markup), we are talking about $200 for fixing the leak of 1 toilet. They charged almost $600 for one toilet. You can do that math. I expect some up charge, but I am not paying $300 just for getting prompt reliable service. I turned around and asked for a few reliable plumber quote from Thumbstack with great reviews, most can do the job for $200 labor and I can get them the universal kit they will be able to come on the same day. So maybe if you want Milltown to do bigger job, that is ok. For smaller job, it does not worth it. Replacing the toilet flush mechanism is really not rocket science in plumbing. If I am not thousands of miles away, I would have done it myself after watching some Youtube video. I am willing to pay up charge for the service, but this is really above and beyond the normal up charge range, $1200 for a 30 min job replacing the toilet flushing mechanism in the water tank!!"

"It's the worst air duct cleaning company. Last week, they came and performed air duct and dryer vents, unfortunately, lot of dust still coming through the system. When j went and checked filter lot of dust piled up on the filter. The person who came up for air duct cleaning told me while leaving, he had cleaned filter, need not replace it for another 2months, but the very next day itself when I went checked lot of dust piled up onto filter."

"Good. No complaint"