Rodenhiser Home Services

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

When it comes to great service for your home or business, it doesn't get better than the professionalism and dedication of Rodenhiser. It's an unsurpassed level of service built on a promise that ensures you get the very best - when you call Rodenhiser your satisfaction is guaranteed. With 90+ years of delighted residential and commercial clients, you can be sure that it's a promise that Rodenhiser delivers on every day.

Business highlights

97 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Sales & Service. Heating & Cooling, Plumbing Repairs, Heating Repairs, Air Conditioning Repairs, Sump Pumps, Drain Cleaning, Bathtub Install, Water Heaters, Tankless Water Heaters; Air Conditioning Replacement, Boiler Replacement, Forced Hot Air Replacement, Duct Repair & Installation, Duct Sealing, Electrical, Kitchen Remodel & Bathroom Remodel

Services we don't offer

Excavation, Mold Remediation

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
12%
3
5%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
3.9
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 1-25 of 511 reviews

stephen M.
08/2024
4.0
plumbing
  + -1 more
The work was done correctly and promptly, but quite expensive. On the plus side, he presented all the options and didn't really try to upsell. Just the facts.
Description of Work: Replaced the toilet fill valve and cleared one tub drain.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Jeff G.
05/2023
1.0
heating & air conditioning/hvac
  + -1 more
One of the worst HVAC companies out there. 1) They moved to comission basis so their techs are trying to maximixe the amount you have to spend for each service. The more they do the more they get paid. 2) They are the most expensive service companies out there. 3) There techs are hit or miss. Some or good some are bad. 4) When they did a A/C service for us they missed changing the a/c air filter which caused a motor to burn out and a lot of smoke. Enough we had to call the fire department 5) They charged $931 to replace an electical valve that cost no more than $200 part and one hour to install. 6) Several times after they installed a new tankless system for us they had to come back to fix becouse they installed it wrong. It took weeks to get it running right. They have since charged about 4 thousandto keep it running over 6 years. 7) I have had them come out to service our working heater in the middle of winter to leave us with no heat for three days. We have been more than patient with them. Using them for some 5 years. Been hard to find someone good but we have finally done that and I am so happy we did. We have found a really good HVAC company that cost literally 1/2 what Rodenhieser costs for the exact same thing, without all the price gouging and unpersonal service. For instance to replace a ignitor costs $550 with Rodenhiser and $245 with a smaller local company. I am so glad that we can finally say goodbye to Rodenhieser. Do yourself a favor dont ever call them.
Description of Work: Service tankless water heater

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$931

Annalisa M.
03/2022
1.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Rodenhiser arrived to look at my furnace which was not working properly. The technician determined it was the ignitor. He replaced it and charged $500 (done in 15 mins with a $74 part cost). Unfortunately, after he left, the furnace still did not work properly. They came back and determined it was the panel. I called the furnace manufacturer and was told the panel was covered under the warranty and I would just need to cover labor. Rodenhiser provided a quote for $2000 including parts and labor. When I explained the part was under warranty, they told me it was not under warranty and they would need to charge me for the part. I called the manufacturer again and they assured me it was under warranty. I called Rodenhiser back and then they told me their distributor could not get the part. Now I was suspicious. If they couldn't get the part, what where they planning to use to fix the furnace? I called another company - the charge $629 for the repair including the call for diagnostics - (they identified the same issue with the furnace). Don't use Rodenhiser - they will rip you off.
Description of Work: Repair of Furnace

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

Janice M.
10/2021
5.0
plumbing
  + -1 more
Keith & Chris did the job fast and efficiently. Very pleasant to deal with.
Description of Work: Toilet valve replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe B.
10/2021
3.0
appliance repair, heating & air conditioning/hvac
  + 0 more
They had to order a part over a month ago. I have called and they were supposed to get back to me about the status but have not. I realize things are delayed but they should communicate that to me.
Description of Work: N/A

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$350

Karen W.
10/2021
5.0
heating & air conditioning/hvac
  + -1 more
very well. technician took their time and was very thorough
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter C.
10/2021
5.0
appliance repair, electrician, home security systems
  + 1 more
Excellent....Rodenhiser is always great and treats their customers with the utmost respect and kindness as this work was done at my elderly mother's house
Description of Work: Repair A/C and installation of new lighting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Steve O.
10/2021
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Awesome! The whole team at Rodenhiser was/is amazing. We are having them clean our chimney too.
Description of Work: New furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin M.
10/2021
5.0
heating & air conditioning/hvac
  + -1 more
Excellent; their techs are experienced, polite and professional and very efficient. We love the ductless system they installed for us last year. The service call was for an annual system check covered by our warranty.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Kevin S.
10/2021
1.0
appliance repair
  + -1 more
Missed appointment , poor communication, high cost. Ended up using someone else to finish project
Description of Work: N/A

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Devon M.
10/2021
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
These guys are good but overpriced. I was a huge fan until they prosed about $700/hr to replace 3 faucets. $700/hr???? Come on....
Description of Work: HVAC and Plumbing

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$18,000

Linda V.
10/2021
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Super happy with the service provided by Rodenheiser for the maintenance of my mini splits. The service provider was knowledgeable, efficient and listen and answered all my questions and concerns.
Description of Work: Regular Msintenance
Rating CategoryRating out of 5
Yes, I recommend this pro

Gail S.
10/2021
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Excellent. The repairmen were very professional
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Marie M.
10/2021
2.0
appliance repair, plumbing
  + 0 more
Not great. Person was 2 hours late. I had the 7 AM spot so there was no one before me. Person showed up at 9 (I had gotten up at 6:30). Said he had vehicle issues. Said he couldn't reach anyone in customer service to let them know. Didn't do much. Said I had a slow running drain (I've lived here 25 years. I know how it usually works). Tried to sell me a product and left. Would never call again.
Description of Work: check for kitchen drain clog

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

$70

Frank V.
10/2021
4.0
appliance repair, plumbing
  + 0 more
Plumbing work went very well. But we asked to re-silicone our shower unit and the door hardware was damaged in the process. It was action above expectations so we're not complaining, but we paid for it and are still awaiting replacement hardware to use the shower. Other than that, the work was done professionally and cheerfully. Other than the shower issue, the work was a 5.
Description of Work: N/A

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kayli K.
10/2021
5.0
drain cleaning
  + -1 more
Fantastic experience. Kitchen sink no longer drained. We thought they solved it but it backed up again that evening. They returned the next day free of charge and got it working. Highly recommend. Friendly, respectful, covid conscious/safe.
Description of Work: Drain Unclogging

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

William Z.
10/2021
3.0
heating & air conditioning/hvac
  + -1 more
I am a long time customer who pays Rodenheiser a monthly fee which covers annual maintenance and some priority in the event of any necessary repair required. I had an a/c compressor failure. I had to wait 3 weeks to have a technician visit and tell me that the unit’s motor was dead and the compressor needed replacement. Then, after ordering a new compressor, which was available within 3-4 days I was scheduled for an installation 3+ weeks later. I had to complain strenuously and threaten to cancel the order to get the installation moved forward to within 10 days. Apparently being a long time customer and paying a monthly fee for better service means absolutely nothing. The installation went well. Not sure about future relationship.
Description of Work: Replacement of a a/c compressor.
Rating CategoryRating out of 5
Yes, I recommend this pro

Roberta R.
10/2021
5.0
appliance repair
  + -1 more
Perfect. Chris is efficient and friendly
Description of Work: No hot water in kitchen faucet
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard L.
10/2021
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
The a/c problem was solved in no time.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Madelyn M.
10/2021
4.0
appliance repair, electrician, plumbing
  + 1 more
Very well like always. I recommend them for important repairs or jobs. We've had so many rip off jobs and I never have to worry with their work. But be ready to pay up!!! I recommend purchasing your own parts prior to the repair vist save some money.
Description of Work: Sink repair

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

William P.
10/2021
5.0
appliance repair, electrician, heating & air conditioning/hvac, plumbing
  + 2 more
The Units are great. They were in and out in a few days. Everything went as expected. They are a little higher in price than others, but well worth the cost.
Description of Work: installed Split Heating / AC system in 5 rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Jim L.
10/2021
5.0
electrician, heating & air conditioning/hvac, plumbing, gas leak repair
  + 2 more
everything they did was excellent, their techs are highly trained, they work quickly and the end product for the install looks and works great. They have an annual maintenance contract that covers checkups in the spring for A/C, and the fall for the furnace. Never seen a more thorough report after each checkup. The office staff is very responsive and knowledgeable about all of their services, overall I would say they run a really great operation.
Description of Work: installed new gas furnace, and come annually for heat & A/C tune-ups

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Vaishali V.
10/2021
5.0
contractors, electrician, heating & air conditioning/hvac, plumbing
  + 2 more
Great crew! Awesome job! Excellent customer service, I have No complaints,
Description of Work: AC installation, electric panel upgrade
Rating CategoryRating out of 5
Yes, I recommend this pro

Jake H.
10/2021
5.0
heating & air conditioning/hvac
  + -1 more
The installation was fast and extremely well done. The work has sense been praised by other professionals for the quality of the job.
Description of Work: New AC installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rich C.
10/2021
5.0
heating & air conditioning/hvac
  + -1 more
We needed our A/C unit replaced and unfortunately due to supply chain issues, it took a long-time to procure the replacement unit. Once available, Rodenheiser removed the old unit and replaced with a new unit. The Rodenheiser team was professional, prepared MA Save rebate paperwork, and left our property clean. I’d highly recommend Rodenheiser!
Description of Work: Air conditioning unit replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Contact information

325 Hopping Brook Rd, Holliston, MA 01746

http://www.rodenhiser.com

Service hours

Sunday:
6:00 AM - 6:00 AM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
6:00 AM - 6:00 AM

Licensing

Insured

Licensed*

Trade License Number
188806
Trade License Locale
MA
Trade License Authority
Massachusetts Consumer Affairs and Business Regulation - Home Improvement Contracting
Trade License Expiration
11/26/2025

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Air Duct Cleaning,
Drain Cleaning,
Natural Gas Lines,
Metal Fabrication & Restoration,
Generator,
Water Filtration and Softening,
Unfinished Carpentry,
Interior Painting

FAQ

Rodenhiser Home Services is currently rated 4.5 overall out of 5.

Sunday: 6:00 AM - 6:00 AM

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 6:00 AM - 6:00 AM

Rodenhiser Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Rodenhiser Home Services does not offer free project estimates.
Yes, Rodenhiser Home Services offers eco-friendly accreditations.
No, Rodenhiser Home Services does not offer a senior discount.
Yes, Rodenhiser Home Services offers emergency services.
Yes, Rodenhiser Home Services offers warranties.
Rodenhiser Home Services offers the following services: Sales & Service. Heating & Cooling, Plumbing Repairs, Heating Repairs, Air Conditioning Repairs, Sump Pumps, Drain Cleaning, Bathtub Install, Water Heaters, Tankless Water Heaters; Air Conditioning Replacement, Boiler Replacement, Forced Hot Air Replacement, Duct Repair & Installation, Duct Sealing, Electrical, Kitchen Remodel & Bathroom Remodel
Excavation, Mold Remediation

Contact information

325 Hopping Brook Rd, Holliston, MA 01746

http://www.rodenhiser.com

Service hours

Sunday:
6:00 AM - 6:00 AM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
6:00 AM - 6:00 AM