Get matched with top heating and air conditioning pros in Morton Grove, IL

"Ever since I started using G & R Heating & Air . . . I Give a 5 Star Kudos to their Professional Service with my Heating and Air Conditioner Maintenance. The turn-around-time from scheduling an appointment to their arrival has been the top-notch factor compared to others I've used in the past. Usually, when you have an emergency, this establishment is out by you extremely fast."

"Jonathan is very professional and knowledgeable on HVAC. He is your go-to man for any assistance on anything HVAC related. Thank you again Jonathan! I will definitely be contacting you for future jobs."

"Professional and thorough. Central humidifier installed without issue."

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"My simple advice is to ask for all costs upfront in writing. This was a two day job, but it should have been a one day job, I will get into that later. The repair was fine but the communication and billing was unacceptable. I was told by the technician in the field that the $179 Service charge would be credited to the final bill, which is what I am used to with other service comanies like plumbers. Because of that I agreed to the work. I was then surprised to see the service charge on my final bill as well as a $50 extra deposit fee. I called the office and they said that they never credit the service charge, perhaps it was a miscommunication error, and that they would correct the extra deposit fee. But there was no accountability or responsibility for their uniformed field tech who essentially lied to me. I feel it was dishonest and a bad business practice to not offer any kind of discount for their mistake. They also showed up the first day and then went to the warehouse to get the part but came back with the wrong part. They then had to reschedule for the following week because it was 3pm on Friday and the warehouse was now closed and they couldn't get the part until later. They offered to do the work over the weekend but that would incur overtime charges. I told them I would not pay overtime charges for a mistake they made getting the wrong part. Overall I am very dissatisfied with the company and would not recommend them."

"Christian with ADC was prompt, professional and efficient. He came out to our home on an emergency basis and got the job done quickly. I would definitely recommend."

"They contacted me right away and quickly scheduled an appointment to fix my stove top. Rich was great. He quickly diagnosed the problem. He showed me and explained to me the repair needed and gave me a quote which I accepted. He efficiently finished the repair and showed me how everything was working. Also gave me a 90 day guarantee on the repair. Very knowledgeable and professional. Would use again and recommend to others."

"Great! Fast, friendly, and fair. Nice to work with a local, family owned, company that is customer focused with knowledgeable sales and service professionals. Couldn't be happier!"

"Do not use!!! They installed a new thermostat 12/3/24. I am in the hospital and my sister came to the house on 1/11/25 to the temperature in my home being 99 degrees. They did not stand behind the thermostat they installed less than 45 days ago. They charged over 200 dollars for a thermostat I found on Amazon for 50 dollars plus another 200 in service fees. I will NEVER use them again."

"My experience with this company was not so great. We called them on a Thursday afternoon to come out and look at our furnace which was dripping water. I was thrilled when they said they could come out that same day. The tech arrived and diagnosed our issue very quickly, but the part had to be ordered so they would have to come back the next day to install it. The part was called a collector box and it basically is a large rectangular piece of plastic housing with a gasket that collects condensate. It was leaking from both bottom corners. He quoted us $800 to replace it. I thought that price was kind of steep, but whatever, sure go ahead and get our heat working. The part arrived the next day and the same tech from the previous day arrived shortly after to install. This is where things start to go downhill. After he gets it all buttoned up, he announces that the new collector box didn't come with an exterior gasket. He claimed he couldn't remove the old gasket from the old collector box because it was too deteriorated. The manufacturer doesn't sell the gasket separately, but he'd be willing to replace our perfectly functioning motor (which comes with a new gasket which is what we really needed) for the low low price of $1900 additional dollars. Better yet, he suggested we replace our whole furnace for somewhere in the neighborhood of $6000. He even offered us financing with a monthly payment plan! So an $800 repair has suddenly ballooned into $6000. Something didn't seem right so I did a quick Google search, found the schematic for our furnace, located the part number for the gasket and ordered it online. THE PART COST $6.00!! We advised the tech that we were not prepared to spend such a large sum of money and to please put the old collector box back on our furnace and leave. As it turns out, it was NOT the collector box that needed replacing. The box itself was in great condition. It was the INTERIOR gasket that had worn out and was leaking water. The EXTERIOR gasket that goes between the motor and the collector box did not even need replacing. However for 6 whole dollars plus shipping, we received both gaskets for our unit and our 8 year old furnace is working great now with no leaks. Also the motor that they quoted us $1900 to replace unnecessarily, only cost $125 on the same website brand new with the gasket. I understand there are labor costs involved with any repair, but Christ! And here's the kicker, it's been more than a week since this whole fiasco took place and they haven't refunded our money as of yet. Matter of fact, there was a new charge from them that appeared on our credit card statement today. May have to fight it through the credit card company, who knows. Our basement has constant video surveillance so this was all captured on video. Needless to say, we will not ever call this company again to repair anything and could not in good conscience recommend their service to anyone. Proceed at your own risk."