R&J Preventative Maintenance

My oven 'OFF' switch stopped working. R&J determined I needed a new control panel membrane and quoted a replacement part price of $818 (which I prepaid), advising it might be weeks before the NLA part could be sourced. After 3 weeks of searching, Juliano let me know their sources yielded nothing, so I asked for part number. I found it online myself for <$50, so Juliano promptly refunded the $818. When the part arrived I booked the repair with R&J, assuming they'd honor the promise to credit my $99 initial service call fee toward installation service call. In the end, Juliano declined to honor that promise, which was disappointing. My oven works now though, so all's well that ends well, I guess.

So amazing and efficient. He was done in less than an hour. Very professional!

Juliano and his crew are phenomenal. I am a real estate agent and I have referred him to at least 15 different people and they have all received excellent service. They have also repaired my washer, dryer, and refrigerator. Abt told my clients that their fridge was unrepairable and because the contractor glued it to the quartz countertop, that would also need to be replaced. Juliano and his team were able to repair it and saved me thousands of dollars. They are extremely responsive and get it done right the first time. Highly highly recommend.

My go-to for appliance repairs and installs. Super reliable, always on time, stand by their work.

Juliano was very professional in handling estimate, inspection, and overall execution of installing new unit and safely removing the existing unit

They were fast and friendly. They did a great job!

Apparently very knowledgeable, honest and did what he said he'd do in a timely manner..so far so good xcept the new GE Washer may be a bit uneven setting.

Christian was great; he was polite, efficient, fast, and knowledgeable. He tracked down the needed parts on the same day, so I didn't have to wait for them to be ordered. I'm very happy with the service and the price seems fair.

They were able to schedule this same day and perform the work well/very fast. Communication was very professional.

Great job! Extremely pleased. Marion was very professional and extremely efficient. Highly recommend using and I will use in the future

Very professional, fast and excellent service. I would definitely recommend.

Job went excellent they offer same day next day service there price was reasonable and they fixed my machine

From start to finish the job went smoothly. Made a call got a good understanding from Juliano what was going to happen. Technician showed up on the early side of the appointment window. Diagnosed the unit quickly. Explained what happened how it happened and how to possibly prevent it from happening again. They needed to replace some part that were common so they had them on the truck. The initial call at 9am completion at 2pm was amazing. Thank you guys for your attention to detail and response time.

R&J Preventative Maintenance responded immediately (on a Sunday!) and they had someone out the next morning to diagnose and repair the issue with our 2005 beverage fridge! We did not want to replace it and he had the parts with him and was able to repair! Amazing! (He also serviced our Sub-zero fridge!) We will definitely use them in the future and highly recommend!