R&J Preventative Maintenance

Appliance Repair, Appliance Repair - Small, Heating and Air Conditioning

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule an estimate today!

Business highlights

5 years of trusted experience
Minority Owned & Operated
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

Large Appliance Repairs - Clothes dryer stove, cooktop oven, dryer,garage disposal freezer,Washers, Dish Washers, sub zero thermador Viking Miele Bosch wolf bertazonni Refrigerators and HVAC. All Brands. In the wall A/C hot water tank and tankless repair

Services we don't offer

Installations and Small Appliance Repairs

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.918 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
6%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-18 of 18 reviews

CHRIS H.
12/2024
5.0
appliance repair
  + -1 more
I would recommend R&J Preventative! My oven went out and I needed it fixed right away. The big appliance store where we bought it (five years ago) said they could come after Christmas :( I'm happy to say it's already fixed! As soon as I submitted an inquiry through Angi last night, I got a call right away from the owner. He was super understanding and polite. He sent a technician first thing this morning. The technician was friendly, polite and professional. He showed me everything he was doing. I will call R&J the next time I need help. (They fix pretty much everything!) I appreciate the calls and texts I got from the other contractors through Angi, but am happy with the work that R&J provided.
Description of Work: Igniter needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phyllis C.
09/2024
5.0
appliance repair
  + -1 more
Great. I would definitely use them again.
Description of Work: Appliance Repair - Large
Rating CategoryRating out of 5
Yes, I recommend this pro

JoAnn O.
09/2024
5.0
appliance repair
  + -1 more
Quick response, efficient and polite. So far it seems to be working.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Kenneth L.
09/2024
5.0
appliance repair
  + -1 more
I am very impressed with both the skill and professionalism of the people at R & J Preventive Maintenance. I will be calling on them again if future needs arise.
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Sylvia A.
08/2024
3.0
appliance repair
  + -1 more
My oven 'OFF' switch stopped working. R&J determined I needed a new control panel membrane and quoted a replacement part price of $818 (which I prepaid), advising it might be weeks before the NLA part could be sourced. After 3 weeks of searching, Juliano let me know their sources yielded nothing, so I asked for part number. I found it online myself for <$50, so Juliano promptly refunded the $818. When the part arrived I booked the repair with R&J, assuming they'd honor the promise to credit my $99 initial service call fee toward installation service call. In the end, Juliano declined to honor that promise, which was disappointing. My oven works now though, so all's well that ends well, I guess.
Description of Work: Replace the control panel membrane on KitchenAid convection gas range so the oven "off" button would work.
Rating CategoryRating out of 5
$318

Response from R&J Preventative Maintenance
Thank you for your reply it helps our company when we receive feedback from our customers. There is a couple things that I would like to share with you my parts department searched for 12days not 3weeks as well as you were refunded in full to your credit card you zelled us our service fee in the beginning. And as well our technician never had a model number to go off because the one on your range was missing we went of a part # that was NLA . You had recovered your model number later on. Which I am very happy because we were still able to assist you. I am grateful for your feedback like I said before. Just don’t want customers thinking I ran off with your 818$ cause I never charged you that we charged for diagnostic fee 99$ and labor $219. And before I charged you for labor I refunded your deposit for a part we could not find in full to your credit card then when you received your parts you found after completion we charged you $219 for labor which was paid by check.thank you for your feedback and business

Danielle M.
08/2024
5.0
appliance repair
  + -1 more
So amazing and efficient. He was done in less than an hour. Very professional!
Description of Work: Washer leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne E.
08/2024
5.0
appliance repair, heating & air conditioning/hvac, small appliance repair
  + 1 more
Juliano and his crew are phenomenal. I am a real estate agent and I have referred him to at least 15 different people and they have all received excellent service. They have also repaired my washer, dryer, and refrigerator. Abt told my clients that their fridge was unrepairable and because the contractor glued it to the quartz countertop, that would also need to be replaced. Juliano and his team were able to repair it and saved me thousands of dollars. They are extremely responsive and get it done right the first time. Highly highly recommend.
Description of Work: Refrigerator, washer, dryer, and bar fridge repair over the years.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joseph R.
08/2024
5.0
small appliance repair
  + -1 more
My go-to for appliance repairs and installs. Super reliable, always on time, stand by their work.
Description of Work: Appliance Repair - Small

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Gilberto C.
07/2024
5.0
appliance repair
  + -1 more
Juliano was very professional in handling estimate, inspection, and overall execution of installing new unit and safely removing the existing unit
Description of Work: Inspected and Replaced laundry stacker (washer + dryer)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,928

Rebecca D.
07/2024
5.0
appliance repair
  + -1 more
They were fast and friendly. They did a great job!
Description of Work: Repair beverage chiller

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike P.
07/2024
5.0
appliance repair
  + -1 more
Apparently very knowledgeable, honest and did what he said he'd do in a timely manner..so far so good xcept the new GE Washer may be a bit uneven setting.
Description of Work: Check , advise then find, order , deliver one GE Washer

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Joy S.
05/2024
5.0
appliance repair
  + -1 more
Christian was great; he was polite, efficient, fast, and knowledgeable. He tracked down the needed parts on the same day, so I didn't have to wait for them to be ordered. I'm very happy with the service and the price seems fair.
Description of Work: refrigerator repair (freezer causing puddles of water on the floor)
Rating CategoryRating out of 5
Yes, I recommend this pro

Katie S.
04/2024
5.0
small appliance repair
  + -1 more
They were able to schedule this same day and perform the work well/very fast. Communication was very professional.
Description of Work: Garbage disposal replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$526

Response from R&J Preventative Maintenance
Thank you for your review it was a pleasure to work with you

Reginald T.
03/2024
5.0
small appliance repair
  + -1 more
Great job! Extremely pleased. Marion was very professional and extremely efficient. Highly recommend using and I will use in the future
Description of Work: Replaced motor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430.81

Leo S.
01/2024
5.0
appliance repair
  + -1 more
Very professional, fast and excellent service. I would definitely recommend.
Description of Work: dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Star S.
01/2024
5.0
appliance repair
  + -1 more
Job went excellent they offer same day next day service there price was reasonable and they fixed my machine
Description of Work: They came out and fixed my washer and diagnosed my machine with out a problem I was back up and running in no time

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard U.
12/2023
5.0
appliance repair
  + -1 more
From start to finish the job went smoothly. Made a call got a good understanding from Juliano what was going to happen. Technician showed up on the early side of the appointment window. Diagnosed the unit quickly. Explained what happened how it happened and how to possibly prevent it from happening again. They needed to replace some part that were common so they had them on the truck. The initial call at 9am completion at 2pm was amazing. Thank you guys for your attention to detail and response time.
Description of Work: sub zero refrigerator
Rating CategoryRating out of 5
Yes, I recommend this pro

Annali B.
02/2023
5.0
small appliance repair
  + -1 more
R&J Preventative Maintenance responded immediately (on a Sunday!) and they had someone out the next morning to diagnose and repair the issue with our 2005 beverage fridge! We did not want to replace it and he had the parts with him and was able to repair! Amazing! (He also serviced our Sub-zero fridge!) We will definitely use them in the future and highly recommend!
Description of Work: R&J repaired our 2005 beverage fridge, and serviced another beverage fridge and sub-zero re

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

    Contact information

    5036 W Pensacola Ave, Chicago, IL 60641

    rjpreventive.wixsite.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small,
    Heating and Air Conditioning

    FAQ

    R&J Preventative Maintenance is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 4:00 PM

    R&J Preventative Maintenance accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, R&J Preventative Maintenance does not offer free project estimates.
    No, R&J Preventative Maintenance does not offer eco-friendly accreditations.
    Yes, R&J Preventative Maintenance offers a 10% senior discount.
    Yes, R&J Preventative Maintenance offers emergency services.
    Yes, R&J Preventative Maintenance offers warranties.
    R&J Preventative Maintenance offers the following services: Large Appliance Repairs - Clothes dryer stove, cooktop oven, dryer,garage disposal freezer,Washers, Dish Washers, sub zero thermador Viking Miele Bosch wolf bertazonni Refrigerators and HVAC. All Brands. In the wall A/C hot water tank and tankless repair
    Installations and Small Appliance Repairs

    Contact information

    5036 W Pensacola Ave, Chicago, IL 60641

    rjpreventive.wixsite.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 PM