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Average homeowner rating star icon4.6
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Window pros in Evanston

Avatar for Trela Roofing and Remodeling
Trela Roofing and Remodeling
3148 West 92nd Street
4.58(
1,158
)
Approved Pro
Trela Roofing and Remodeling
3148 West 92nd Street
4.58(
1,158
)
Approved Pro
Customers say: Quality work
102 local quotes requested
73 years of experience

Trela Roofing & Remodeling. 64 years in business, 3 Generations. Tens of thousands of customers. Over 1,300 Total Reviews on Angie's List, We have earned Super Service Award Eight Years in a row, also Angie's List Super Service Awards in Multiple Service Categories. BBB A+ Rating. Yelp. We us no sub contractors, only our own employees, trained by us and our manufacturers. All roofing is hand nailed. We accept Major Credit Cards.

"Best company I have hired since I began renovating my home. Ryan is professional, the company acts quickly, and the work is of quality."

Patrick G on July 2024

Trela Roofing & Remodeling. 64 years in business, 3 Generations. Tens of thousands of customers. Over 1,300 Total Reviews on Angie's List, We have earned Super Service Award Eight Years in a row, also Angie's List Super Service Awards in Multiple Service Categories. BBB A+ Rating. Yelp. We us no sub contractors, only our own employees, trained by us and our manufacturers. All roofing is hand nailed. We accept Major Credit Cards.

"Best company I have hired since I began renovating my home. Ryan is professional, the company acts quickly, and the work is of quality."

Patrick G on July 2024


Avatar for EcoChamp Windows and Siding
EcoChamp Windows and Siding
10 S Dunton Ave
5.00(
57
)
Approved Pro
EcoChamp Windows and Siding
10 S Dunton Ave
5.00(
57
)
Approved Pro
Customers say: Quality work
Recommended by 98% of Angi customers
Recommended by 98% of HomeAdvisor customers
26 local quotes requested

2017 - 2018 - 2019 -2020 SUPER SERVICE AWARD WINNER! EcoChamp Windows and Siding prides itself on being the premier window, siding and roofing company in Cook, Lake, McHenry, Kane and DuPage Counties. We have provided exceptional service to both residential and commercial properties for many years. We have built an excellent reputation for customer satisfaction by providing quick and FREE estimates. With great attention to detail and competitive pricing, our products come with the best warranties in the industry. We pride ourselves in working with proven and leading manufactures, so our customers will have the most efficient, cutting edge products in the industry. Our business is driven on delighting our customers with great service, products, and highly trained expert installers with over 30 years experience. EcoChamp has been awarded numerous customer service awards, because of our hands-on, no pressure approach. We are screened and approved professionals, giving you the peace of mind you need. References gladly provided.

"Great price, worked quickly."

Margaret S on March 2025

2017 - 2018 - 2019 -2020 SUPER SERVICE AWARD WINNER! EcoChamp Windows and Siding prides itself on being the premier window, siding and roofing company in Cook, Lake, McHenry, Kane and DuPage Counties. We have provided exceptional service to both residential and commercial properties for many years. We have built an excellent reputation for customer satisfaction by providing quick and FREE estimates. With great attention to detail and competitive pricing, our products come with the best warranties in the industry. We pride ourselves in working with proven and leading manufactures, so our customers will have the most efficient, cutting edge products in the industry. Our business is driven on delighting our customers with great service, products, and highly trained expert installers with over 30 years experience. EcoChamp has been awarded numerous customer service awards, because of our hands-on, no pressure approach. We are screened and approved professionals, giving you the peace of mind you need. References gladly provided.

"Great price, worked quickly."

Margaret S on March 2025


Avatar for Next Door & Window
Next Door & Window
16W240 83rd Street
4.63(
272
)
Approved Pro
Next Door & Window
16W240 83rd Street
4.63(
272
)
Approved Pro
Customers say: Quality work
255 local quotes requested
23 years of experience

Here at Next Door and Window, we are ready to bring you the best options for your new window and home door project. Next Door and Window has the best windows by Marvin, Integrity, Marvin Infinity and Sunrise. Wood Clad, Vinyl and Fiberglass Windows and Entry and Patio Doors by Albany and Provia. Next Door and Window will have one of their highly trained professionals meet with you and discuss all the possible options for your window and door project. They will then provide you with a FREE, NO OBLIGATION quote for your project. Best of all, Next Door and Window will paint or stain your window and trim to match any color you need with our paint match program. Most others leave the project for you to finish with paint or stain, but, at Next Door and Window we do that for you! Next Door and Window also provides the best installation procedures and materials to make certain your project is done right and we back it with the industries best warranties. We have a full team of installation and service professionals to answer your questions…fast! If a visit is necessary to your home we will work around your schedule within a half-hour window of time to handle your issue quickly, often within 24 hours. We have over 25 trucks in the field to serve you fast. We are there when you need us. Additional DBA - Wolt Window & Door. Additional showroom addresses: 815 E. Ogden Ave, Naperville, IL 60563, & 718 E Rand Rd Arlington Heights, IL 60004.

"I purchased 14 windows from NEXT Door and Windows in October 2022, and they were installed on 6/30/23. Several problems make me want to never use this company again: 1. Two large windows (double hung) in my dining room were measured incorrectly (despite two separate measurements being performed), and these were not replaced on the original installation day. These needed to be re-ordered, and then a second installation date (9/2/23) was required 8 weeks later. 2. The bathroom window was supposed to be a new opaque window. The sales person mentioned that the new window would only allow a form to be seen, but that details would not be visible. However, after the bathroom window was installed, I noticed that details could be clearly seen from the outside. This window (now very transparent) makes the bathroom not usable unless I have the window covered completely. This was unacceptable for a new window that was supposed to provide privacy. The service team needed to return on 7/29/23 to perform work on this window to make it more opaque. 3. During the installation day, the installation team was asking me if I wanted the frames to be “picture frame” or if I wanted to keep the original style of the frame of the windows. In addition, the installation team wanted to know whether the outside color of the windows should be white or beige. This was concerning because I went over this in great detail with the sales team. This lack of communication worried me about the quality of the communication of NEXT’s teams. 4. Blinds were supposed to be re-installed after the windows were installed (according to my contract). However, there was a change in the dimensions of several windows: a picture window bookended by two double hung windows were changed to a picture window bookended by two casement windows. Since the dimensions of these windows have changed, I can no longer use the old blinds—I will need to order new blinds to fit these windows. This was not discussed during the sale of the windows. In addition, the old blinds were not installed. The sales manager mentioned that I was charged for this re-installation (since it was in my contract); however, no attempt was made to credit me after I brought this up several times. 5. On 7/1/23 the service manager came to inspect the problems with the windows, and he discovered that one double hung window that was installed was very difficult to open. This required a separate visit from the service team (7/29/23) to perform work on the window so that it could open smoothly. Despite these problems, it took multiple phone calls and sending pictures to the leadership of NEXT Door and Windows to convince them that there were problems. The transparent bathroom window concerns were initially dismissed since “everyone orders that window for the bathroom.” It took a photo before they agreed that there was a problem. Marvin windows are great; however, the hassle and frustrations of working with NEXT make me want to never use this company again. My window installation required 4 visits (6/30, 7/1, 7/29, and 9/2) to have windows installed that were working correctly. Despite this hassle, NEXT offered 2% discount on windows, and seemed to value their own profits over customer experience. I recommend going to [*** Link removed ***] and finding a local company with more skill in communication, installation, and professionalism. It would be worth this effort to avoid the hassle and frustration that come with an installation from NEXT."

D G on September 2023

Here at Next Door and Window, we are ready to bring you the best options for your new window and home door project. Next Door and Window has the best windows by Marvin, Integrity, Marvin Infinity and Sunrise. Wood Clad, Vinyl and Fiberglass Windows and Entry and Patio Doors by Albany and Provia. Next Door and Window will have one of their highly trained professionals meet with you and discuss all the possible options for your window and door project. They will then provide you with a FREE, NO OBLIGATION quote for your project. Best of all, Next Door and Window will paint or stain your window and trim to match any color you need with our paint match program. Most others leave the project for you to finish with paint or stain, but, at Next Door and Window we do that for you! Next Door and Window also provides the best installation procedures and materials to make certain your project is done right and we back it with the industries best warranties. We have a full team of installation and service professionals to answer your questions…fast! If a visit is necessary to your home we will work around your schedule within a half-hour window of time to handle your issue quickly, often within 24 hours. We have over 25 trucks in the field to serve you fast. We are there when you need us. Additional DBA - Wolt Window & Door. Additional showroom addresses: 815 E. Ogden Ave, Naperville, IL 60563, & 718 E Rand Rd Arlington Heights, IL 60004.

"I purchased 14 windows from NEXT Door and Windows in October 2022, and they were installed on 6/30/23. Several problems make me want to never use this company again: 1. Two large windows (double hung) in my dining room were measured incorrectly (despite two separate measurements being performed), and these were not replaced on the original installation day. These needed to be re-ordered, and then a second installation date (9/2/23) was required 8 weeks later. 2. The bathroom window was supposed to be a new opaque window. The sales person mentioned that the new window would only allow a form to be seen, but that details would not be visible. However, after the bathroom window was installed, I noticed that details could be clearly seen from the outside. This window (now very transparent) makes the bathroom not usable unless I have the window covered completely. This was unacceptable for a new window that was supposed to provide privacy. The service team needed to return on 7/29/23 to perform work on this window to make it more opaque. 3. During the installation day, the installation team was asking me if I wanted the frames to be “picture frame” or if I wanted to keep the original style of the frame of the windows. In addition, the installation team wanted to know whether the outside color of the windows should be white or beige. This was concerning because I went over this in great detail with the sales team. This lack of communication worried me about the quality of the communication of NEXT’s teams. 4. Blinds were supposed to be re-installed after the windows were installed (according to my contract). However, there was a change in the dimensions of several windows: a picture window bookended by two double hung windows were changed to a picture window bookended by two casement windows. Since the dimensions of these windows have changed, I can no longer use the old blinds—I will need to order new blinds to fit these windows. This was not discussed during the sale of the windows. In addition, the old blinds were not installed. The sales manager mentioned that I was charged for this re-installation (since it was in my contract); however, no attempt was made to credit me after I brought this up several times. 5. On 7/1/23 the service manager came to inspect the problems with the windows, and he discovered that one double hung window that was installed was very difficult to open. This required a separate visit from the service team (7/29/23) to perform work on the window so that it could open smoothly. Despite these problems, it took multiple phone calls and sending pictures to the leadership of NEXT Door and Windows to convince them that there were problems. The transparent bathroom window concerns were initially dismissed since “everyone orders that window for the bathroom.” It took a photo before they agreed that there was a problem. Marvin windows are great; however, the hassle and frustrations of working with NEXT make me want to never use this company again. My window installation required 4 visits (6/30, 7/1, 7/29, and 9/2) to have windows installed that were working correctly. Despite this hassle, NEXT offered 2% discount on windows, and seemed to value their own profits over customer experience. I recommend going to [*** Link removed ***] and finding a local company with more skill in communication, installation, and professionalism. It would be worth this effort to avoid the hassle and frustration that come with an installation from NEXT."

D G on September 2023


VELUX America
2173 HAWKINS ST STE H
New on HomeAdvisorNew on Angi
Approved Pro
VELUX America
2173 HAWKINS ST STE H
New on AngiNew on HomeAdvisor
Approved Pro
586 local quotes requested

Start with skylights! At VELUX, our mission is clear: we're dedicated to transforming your space with natural light and fresh air with skylights. Whether you're looking to replace old skylights or install brand-new ones, we will guide you every step of the way. Why Choose VELUX? =================== When it comes to skylights and roof windows, VELUX is the global leader. Here's why you should trust us to transform your home: 1. Innovation and Quality: VELUX skylights are renowned for their innovation and unmatched quality. They're designed to let in abundant natural light while keeping your space leak-free and energy-efficient. 2. Huge Product Selection: You’ll have access to a wide range of skylight options, from fixed to vented skylights. And we are here to help tailor the selection to suit your specific needs and style preferences. 3. Expertise: We take pride in what we do at VELUX, and our team is highly trained to guide you through the entire process. From selecting the perfect product for your space to providing valuable recommendations, we're committed to making sure your skylight project is a complete success. 4. Professional Installation Partners: We don't stop at product selection and recommendations; we also match you with a VELUX-trained installer who will handle the installation of your skylights with precision and expertise.

Start with skylights! At VELUX, our mission is clear: we're dedicated to transforming your space with natural light and fresh air with skylights. Whether you're looking to replace old skylights or install brand-new ones, we will guide you every step of the way. Why Choose VELUX? =================== When it comes to skylights and roof windows, VELUX is the global leader. Here's why you should trust us to transform your home: 1. Innovation and Quality: VELUX skylights are renowned for their innovation and unmatched quality. They're designed to let in abundant natural light while keeping your space leak-free and energy-efficient. 2. Huge Product Selection: You’ll have access to a wide range of skylight options, from fixed to vented skylights. And we are here to help tailor the selection to suit your specific needs and style preferences. 3. Expertise: We take pride in what we do at VELUX, and our team is highly trained to guide you through the entire process. From selecting the perfect product for your space to providing valuable recommendations, we're committed to making sure your skylight project is a complete success. 4. Professional Installation Partners: We don't stop at product selection and recommendations; we also match you with a VELUX-trained installer who will handle the installation of your skylights with precision and expertise.


Avatar for Siding & Windows Group Ltd
Siding & Windows Group Ltd
1112 Waukegan Rd
4.85(
145
)
Approved Pro
Siding & Windows Group Ltd
1112 Waukegan Rd
4.85(
145
)
Approved Pro
Customers say: Quality work
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers
43 local quotes requested

Siding & Windows Group specializes in exterior remodeling, including siding, windows, doors and roofing replacement, as well as decks & porches. Our ability to provide the best customer experience, combined with the highest quality products in the industry, helps us give homeowners a value that is unmatched. We continuously research and educate our team on the best quality products and thoroughly train each member of our team for the simple intent of giving our customers the comfort that they are in good hands with top-notch service. It is our great pleasure for our clients to admire the diligent high attention to detail of our work and enjoy the results: a great looking home with products that lasts for decades . We provide ethical specifications that is custom to your property. Please contact us for a free, no-obligation estimate and allow us to transform your home to the dream home you want.

"Very professional consultation and execution of work"

Wai-Kwong K on July 2022

Siding & Windows Group specializes in exterior remodeling, including siding, windows, doors and roofing replacement, as well as decks & porches. Our ability to provide the best customer experience, combined with the highest quality products in the industry, helps us give homeowners a value that is unmatched. We continuously research and educate our team on the best quality products and thoroughly train each member of our team for the simple intent of giving our customers the comfort that they are in good hands with top-notch service. It is our great pleasure for our clients to admire the diligent high attention to detail of our work and enjoy the results: a great looking home with products that lasts for decades . We provide ethical specifications that is custom to your property. Please contact us for a free, no-obligation estimate and allow us to transform your home to the dream home you want.

"Very professional consultation and execution of work"

Wai-Kwong K on July 2022


Avatar for M&M Home Remodeling Services - Arlington Heights
M&M Home Remodeling Services - Arlington Heights
525 W Golf Rd
4.92(
25
)
Approved Pro
M&M Home Remodeling Services - Arlington Heights
525 W Golf Rd
4.92(
25
)
Approved Pro
Customers say: Quick response
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers
223 local quotes requested

M&M is a provider and installer of a broad line of home exterior products including Roofing, Windows, Entry Doors, Siding, Soffit, Fascia and Gutters. Since its formation, M&M has fostered a culture of putting customer satisfaction first, providing quality products and service, competitive pricing and taking the guess-work and worry out of the home improvement process. Celebrating over 37 years of quality, the bulk of M&M business consistently results from customer referrals. M&M accreditation's include the Better Business Bureaus of Chicago and NW Indiana, Owens Corning Platinum Preferred Contractor and the National Association of the Remodeling Industry. M&M has built its reputation as a solutions provider, offering quality products, service, competitive pricing and customer-friendly financing programs .

"Did a wonderful job on our project. Helped to navigate us through the process."

Christina S on February 2025

M&M is a provider and installer of a broad line of home exterior products including Roofing, Windows, Entry Doors, Siding, Soffit, Fascia and Gutters. Since its formation, M&M has fostered a culture of putting customer satisfaction first, providing quality products and service, competitive pricing and taking the guess-work and worry out of the home improvement process. Celebrating over 37 years of quality, the bulk of M&M business consistently results from customer referrals. M&M accreditation's include the Better Business Bureaus of Chicago and NW Indiana, Owens Corning Platinum Preferred Contractor and the National Association of the Remodeling Industry. M&M has built its reputation as a solutions provider, offering quality products, service, competitive pricing and customer-friendly financing programs .

"Did a wonderful job on our project. Helped to navigate us through the process."

Christina S on February 2025


Avatar for Power Home Remodeling
Power Home Remodeling
2500 W Bradley Place
4.17(
372
)
Approved Pro
Power Home Remodeling
2500 W Bradley Place
4.17(
372
)
Approved Pro
Customers say: Quality work
428 local quotes requested
33 years of experience

As the nation’s largest full-service exterior home remodeler, we are backed by over 1,000+ Angi Super Service awards and more than one million happy customers. Why? Because we treat each job as an audition. An opportunity to prove ourselves to you. And the results speak for themselves. So make your home all it was meant to be with our unrivaled exterior services. Contact us today for a free, no obligation estimate on replacement windows, roofing, siding, doors, or attic insulation.

"Been trying to get in touch with this company, All my windows seals are broken, Tried texting, calling and emails. No return calls. Windows look terrible. They say Life time warranty, Yeah Right"

Michael L on April 2025

As the nation’s largest full-service exterior home remodeler, we are backed by over 1,000+ Angi Super Service awards and more than one million happy customers. Why? Because we treat each job as an audition. An opportunity to prove ourselves to you. And the results speak for themselves. So make your home all it was meant to be with our unrivaled exterior services. Contact us today for a free, no obligation estimate on replacement windows, roofing, siding, doors, or attic insulation.

"Been trying to get in touch with this company, All my windows seals are broken, Tried texting, calling and emails. No return calls. Windows look terrible. They say Life time warranty, Yeah Right"

Michael L on April 2025


Avatar for Window Concepts
Window Concepts
33 W Higgins Rd
4.45(
73
)
Approved Pro
Window Concepts
33 W Higgins Rd
4.45(
73
)
Approved Pro
Customers say: Super punctual
53 local quotes requested
43 years of experience

Since 1982, Brian Murphy, President of Window Concepts, has been presenting homeowners with a professional sales team coupled with expert installation. We believe in walking through every step of the process with you; from choosing the right products to suit your individual needs to providing exemplary service along the way. Our team prides itself on our attention to details, cleanliness and customer care. Today, with decades of experience under our belt, we continue to provide homeowners with the quality and technology they need to keep their homes energy efficient and looking their best.

"Our home is 85 years old and was in need of extensive renovations. We chose Window Concepts for our windows, roofing, and siding, and they did an outstanding job! Garrett provided a wide range of samples and made the entire process smooth and convenient. My wife and I highly recommend this family-owned company—they truly stand out! Their customer service is also exceptional and very accessible; 10/10 experience!"

Sean G on November 2024

Since 1982, Brian Murphy, President of Window Concepts, has been presenting homeowners with a professional sales team coupled with expert installation. We believe in walking through every step of the process with you; from choosing the right products to suit your individual needs to providing exemplary service along the way. Our team prides itself on our attention to details, cleanliness and customer care. Today, with decades of experience under our belt, we continue to provide homeowners with the quality and technology they need to keep their homes energy efficient and looking their best.

"Our home is 85 years old and was in need of extensive renovations. We chose Window Concepts for our windows, roofing, and siding, and they did an outstanding job! Garrett provided a wide range of samples and made the entire process smooth and convenient. My wife and I highly recommend this family-owned company—they truly stand out! Their customer service is also exceptional and very accessible; 10/10 experience!"

Sean G on November 2024


Avatar for FB Construction, Inc.
FB Construction, Inc.
2825 Woodland Dr
4.83(
24
)
Approved Pro
FB Construction, Inc.
2825 Woodland Dr
4.83(
24
)
Approved Pro
Customers say: Quality work
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers
56 local quotes requested

General contractor with expertise in multiple categories including full gut rehab, windows, doors, siding, bathrooms, kitchens, additions and more! Over 40 years of industry experience allows us to start and finish any project efficiently, effectively, and on budget.

"This company is reliable. They are professional and trustworthy. They work really hard to please the customers. Definitely we will call them back."

Eva D on May 2023

General contractor with expertise in multiple categories including full gut rehab, windows, doors, siding, bathrooms, kitchens, additions and more! Over 40 years of industry experience allows us to start and finish any project efficiently, effectively, and on budget.

"This company is reliable. They are professional and trustworthy. They work really hard to please the customers. Definitely we will call them back."

Eva D on May 2023


Avatar for Excel Windows
Excel Windows
7413 Duvan Dr
4.72(
76
)
Approved Pro
Excel Windows
7413 Duvan Dr
4.72(
76
)
Approved Pro
Customers say: Quality work
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers
57 local quotes requested

At Excel Windows, we take pride in the fact that we’ve supplied quality home improvement products with exceptional customer service throughout Chicago and the Chicagoland suburbs for the last 42 years. Offering the best in Chicago Replacement Windows, Doors, Siding, Acrylic & Cultured Stone Bath Remodel.

"I would absolutely not recommend this company to anyone looking for windows. I had the most frustrating and lengthy experience. I had a salesman out for a quote in April 2022. I was told windows would be ready for installation in August. I also specifically inquired if my current blinds would fit over the new windows and was told yes. August came and went with no communication. On September 19th I emailed the office expressing concern my windows would not be done before winter and was told they'd be ready in October. I had to constantly call and email to get any sort of appointment on the books. On October 20th, the installers came. I was told it would be a one day job, done around 4:30/5:00pm. Around 3:00pm, one of the installers told me that they ran into 2 issues. 1 glass pane was cracked, so he taped it with duct tape, and 1 sash arrived with the wrong lock. Around 6:30pm, I had to leave and was told that they would have to come back that weekend to finish the rest of the windows. They had to come on the 22nd which was a day we were hosting a huge party and this was a huge hassle. After they finished, I was having issues with the windows latching. The office also said the 1 replacement sash was ready to be installed. On November 4th, they sent Santiago out to the house who, upon inspection, told me that 6 additional sashes had to be replaced. The windows in the kitchen and the bathroom were not locked properly when they were installed which caused them to be very difficult to open and close because they didn't settle properly. The office also had not communicated to him that he should be replacing anything that day. Keep in mind, Excel still had the audacity to send me an invoice during this and I told them I absolutely would not be paying one cent until the job was completed. On December 1st, I had still not heard anything about the 6 replacement sashes. I emailed Leo in the office and expressed my immense frustration that we were in the middle of winter and my windows were still not done. In addition, I had my handyman out to put the window treatments back up and he informed me that they are not able to be secured in the manner they are supposed to be due to the size of the windows. The brackets and screws do not fit. I was going on almost 6 weeks without blinds and now apparently need to find ones that fit these new windows. I also saw reviews online stating other people ran into the same issue where they were not told or told last minute they had to remove and replace the window treatments themselves. He was able to make some adjustments to put them back up, but again, that's more money out of my pocket. On December 7th, Santiago and Dave came out to the house to finally replace the 6 sashes but also discovered 3 of the screens already had holes and needed to be replaced. I found Dave to be condescending during the visit and I asked for a manager to call me. Julie was very kind and apologetic, and she did send me an Amazon gift card for the complications, but it did nothing to ease my frustration. I insisted on an inspection at completion because I did not have confidence in Excel at this point. You could see some sort of felt coming out of the top of one of the replacement windows and the lock mechanism did not align where it should. It would not lock, which I was uncomfortable with from a safety standpoint. I saw from reviews other people ran into this issue as well. My handyman, someone I have known for years and deeply trust, expressed concerns this evening about the quality of the work. The last week of January 2023, I received a call my screens were finally in and to call for an appointment. I called the main contact but did not hear back. The next day, I received a call from the office saying they were trying to schedule an appointment with me; I mentioned I had emailed Leo with no response and was told Leo no longer worked there. Ok, but how was I supposed to know that? Santiago came to install the new screens on January 24th and before he left, asked if I wanted to make final payment. I said that I wanted a final invoice from the office first. 2 hours later, I got a call from the office for final payment again. The next day, another call. I could not BELIEVE their nerve to be in such a rush to receive their final payment when I had to wait 9 months for this whole debacle to end. I am dismayed at how terribly this whole installation has been handled. Based on recent reviews, I see that other people are having the same issues I was including limited support from the office and zero communication unless I reached out first. Even though I have tried my hardest to confirm and follow up, I somehow still end up being told the wrong information. For the thousands and thousands of dollars I spent for such a huge home improvement project, I really wish I would have gone with another company. The only bright points were the complete professionalism and kindness from Santiago and Julie."

Courtney H on February 2023

At Excel Windows, we take pride in the fact that we’ve supplied quality home improvement products with exceptional customer service throughout Chicago and the Chicagoland suburbs for the last 42 years. Offering the best in Chicago Replacement Windows, Doors, Siding, Acrylic & Cultured Stone Bath Remodel.

"I would absolutely not recommend this company to anyone looking for windows. I had the most frustrating and lengthy experience. I had a salesman out for a quote in April 2022. I was told windows would be ready for installation in August. I also specifically inquired if my current blinds would fit over the new windows and was told yes. August came and went with no communication. On September 19th I emailed the office expressing concern my windows would not be done before winter and was told they'd be ready in October. I had to constantly call and email to get any sort of appointment on the books. On October 20th, the installers came. I was told it would be a one day job, done around 4:30/5:00pm. Around 3:00pm, one of the installers told me that they ran into 2 issues. 1 glass pane was cracked, so he taped it with duct tape, and 1 sash arrived with the wrong lock. Around 6:30pm, I had to leave and was told that they would have to come back that weekend to finish the rest of the windows. They had to come on the 22nd which was a day we were hosting a huge party and this was a huge hassle. After they finished, I was having issues with the windows latching. The office also said the 1 replacement sash was ready to be installed. On November 4th, they sent Santiago out to the house who, upon inspection, told me that 6 additional sashes had to be replaced. The windows in the kitchen and the bathroom were not locked properly when they were installed which caused them to be very difficult to open and close because they didn't settle properly. The office also had not communicated to him that he should be replacing anything that day. Keep in mind, Excel still had the audacity to send me an invoice during this and I told them I absolutely would not be paying one cent until the job was completed. On December 1st, I had still not heard anything about the 6 replacement sashes. I emailed Leo in the office and expressed my immense frustration that we were in the middle of winter and my windows were still not done. In addition, I had my handyman out to put the window treatments back up and he informed me that they are not able to be secured in the manner they are supposed to be due to the size of the windows. The brackets and screws do not fit. I was going on almost 6 weeks without blinds and now apparently need to find ones that fit these new windows. I also saw reviews online stating other people ran into the same issue where they were not told or told last minute they had to remove and replace the window treatments themselves. He was able to make some adjustments to put them back up, but again, that's more money out of my pocket. On December 7th, Santiago and Dave came out to the house to finally replace the 6 sashes but also discovered 3 of the screens already had holes and needed to be replaced. I found Dave to be condescending during the visit and I asked for a manager to call me. Julie was very kind and apologetic, and she did send me an Amazon gift card for the complications, but it did nothing to ease my frustration. I insisted on an inspection at completion because I did not have confidence in Excel at this point. You could see some sort of felt coming out of the top of one of the replacement windows and the lock mechanism did not align where it should. It would not lock, which I was uncomfortable with from a safety standpoint. I saw from reviews other people ran into this issue as well. My handyman, someone I have known for years and deeply trust, expressed concerns this evening about the quality of the work. The last week of January 2023, I received a call my screens were finally in and to call for an appointment. I called the main contact but did not hear back. The next day, I received a call from the office saying they were trying to schedule an appointment with me; I mentioned I had emailed Leo with no response and was told Leo no longer worked there. Ok, but how was I supposed to know that? Santiago came to install the new screens on January 24th and before he left, asked if I wanted to make final payment. I said that I wanted a final invoice from the office first. 2 hours later, I got a call from the office for final payment again. The next day, another call. I could not BELIEVE their nerve to be in such a rush to receive their final payment when I had to wait 9 months for this whole debacle to end. I am dismayed at how terribly this whole installation has been handled. Based on recent reviews, I see that other people are having the same issues I was including limited support from the office and zero communication unless I reached out first. Even though I have tried my hardest to confirm and follow up, I somehow still end up being told the wrong information. For the thousands and thousands of dollars I spent for such a huge home improvement project, I really wish I would have gone with another company. The only bright points were the complete professionalism and kindness from Santiago and Julie."

Courtney H on February 2023

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Window services FAQs

If you have a problem with your window, such as broken glass, minor leaks, or a problem with your window being stuck, repairing the broken part might be a cheaper option than replacing the entire window. However, if you have a deteriorating window frame or major leaks, buying a new window will be the better long-term solution.

Window replacement can become costly, especially if you’re replacing your whole home. There are a few steps you can take to help save money on the bottom cost while still giving your windows a facelift. 

  • Replace multiple windows at once to bundle your purchase 

  • Inquire about discounts, coupons, or special offers

  • Consider window repair as soon as you see damage to help prevent the need for replacement

  • Maintain your windows often by inspecting your windows for drafts, leaks, and cracks

There are certain window repairs that are cost-effective to DIY and relatively simple for homeowners to tackle themselves. Tasks like replacing a screen, replacing a lock, or sealing a window are typically under $30 and take minimal time to do yourself. However, if you need to replace your window or repair a broken double pane, it’s best to call in a professional window replacement installer to lend a hand. Replacing the majority or all of the windows in your home is a time consuming job and best left to a professional.

Window replacement costs between $180 and $410 per window, or an average of $280 per window. However, your specific replacement job could cost as little as $100 or as much as $750. Factors such as frame material, the number of windows you need, and the type of glass you order all impact the overall cost. For example, simple double-glazed windows will cost $3 to $6 per square foot, but the stronger tempered glass ranges from $12 to $14 per square foot.

The time it takes to replace a window is a total of four to 15 weeks. This time includes your initial consultation, appointments for measuring, as well as ordering and manufacturing your windows. For a smaller job, you can expect the total timeline to be on the shorter end, but for a whole house window replacement, it might take longer (or be split into multiple install appointments). Once your windows are created and ready to be installed, your window installer will take 30 to 60 minutes per window to install.

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