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"Prompt, reasonably priced"

"I would highly recommend Sean at Stars and Pipes Plumbing! I was building out a new bathroom in my basement and he helped with so many things. He’s super knowledgeable and patient and was available over the phone when I was tinkering with some things on my own. He also recently helped replace my water heater burner and pressure relief valve and got it working back in no time. He’s a true professional and someone I will continue to use in the future."

"Work That was needed: Installation of sump pump in crawl space in order to remove water in crawl space. Estimate of $1665 was sent via email on 4/4/2024. Details were not presented on the invoice, but Mr. Dye with Ready Plumbing assured us that the final invoice would have details of work that was done. ½ payment was made prior to work starting and remaining ½ was made upon completion of the work. Work was completed on April 11. Unfortunately, we were not able to physically go under house and examine the work. Mr. Dye assured us that he would send pictures and the final invoice would detail the work done. A few days after the installation my husband was forced to go into crawl space because of an issue with the furnace and was able to see the work that was done. That is when we saw the work that was done. On April 16 we sent an email to Mr. Dye with our concerns. Portion of the email is listed below: We would like to discuss the sump pump installation that you did at 80 Princeton Trace. After examining photos of the work and making a physical examination of the actual area we have identified several areas of concern that need to be corrected. • The pump was placed in a bucket and should be placed in a sump basin with the appropriate lid. The paperwork for the pump (that Mr. Dye gave us) had instructions that detailed that pump should be placed in a basin with top. • The dirt that was dug out for the pump pit should be removed from under the house. • Surface in the crawl space should be graded so water would flow to sump pump pit (which should have been lowest part of the crawl space.) Plastic covering should be replaced (if possible). • Some type of peat gravel should be placed in the bottom of the sump pump pit. Mr Dye refused to make any corrections or discuss how we could come to any agreement without more funds."

"Fantastic!"

"BUYER BEWARE! Had a pipe leak within my wall. Caught it fairly early with minimum damage. The Roto Rooter rep Brian came out and inspected and said I needed water mitigation based off the moisture in my walls. When I say the leak wasn't that bad, it really wasn't! He stated that my insurance company would cover it all and that he deals with my particular company all the time and not to worry. I obviously was taken back by the cost of almost 4k! Fast forward, my insurance company are questioning duplicate charges and Roto-Rooter is saying I owe almost 3k or a lien will be placed on my property! This whole water mitigation is a scam and the salesman did not tell the truth. They should have picked up their fans a lot earlier than they did. I'm sure they were trying to milk all the money they could. Over 5k for a bunch of fans in my home. I WILL NEVER REFER ANYONE TO THIS PLACE! Contacting my lawyer and will have my day in court if necessary. BUNCH OF SCAM ARTISTS IF YOU ASK ME!"

"Very good from the beginning"

"First OFF, ANGI should be ashamed to have this company as contractor. I would STRONGLY recommend not using this contractor for anything. They attempted to replace a toilet i purchased and it was not done correctly. When i tried to call them on it, the never returned my call. When i finally spoke to someone they spoke to me like i was stupid and suggested i do a google search and the plumber (another contractor) that explained their mistakes did not know what they were talking. Despite the fact they installed the toilets perfectly with no issue. They refused to make it right to my satisfaction. They are overpriced, nickel and dime you to death and have the absolute worst customer service. So if you are looking for a shady contractor who doesn't do good work, will "scam" you out of your money and provide the absolute worst customer service then i would say this the contractor for you. If you are looking for a good and reputable contractor that will do good work and provide good customer service, i will have to tell you like the tech they sent out to try to fix their mistake.... "You are better off hiring someone else". If anyone would like more detail or documented proof how this contractor should never be used EVER... feel free to contact me. I truly hope this helps you make the right decision of NOT HIRING THESE BOZOS"

"Very polite and professional technician. Tevin B. took the time to explain everything he performed on our HVAC unit."

"I am a repeat customer of Mr. Plumber. Called and scheduled a visit for replacement of rear hose bib."

"I had these guys to replace my main water line and to Install new pipes in my house they were very curious,patient, and they answered all my questions They did great work for me I am so thankful for John Jetter Plumbing"