Get matched with top heating oil pros in East Hartford, CT

"Juan responded quickly on a Sunday afternoon. He was very knowledgeable and fixed the broken part. Fortunately, Juan had the part in his truck and was able to get my furnace working again. The service was impeccable! However, the weekend rates are expensive the service cost me $699 for installation of a $70 part. The 2-hour service call was $500 ($249 per hour)."

"Said I was too far for a smaller job, and rather than try take advantage was genuine and honest and provided many good tips. Extremely nice and helpful --- just too bad there not in the neighborhood"

"Worst service I’ve ever have experienced. They wanted to sell me the product, never told me that there was an early termination fee and another penalty for an initial offer they gave me. Had double charges every month, once for the oil they provided (which they never told me they were going to provide before coming. They just came without my knowledge and then I find a high amount bill) and another for an “automatic payment” for 500 that they never could explain. The didn’t even fix this issue and it kept happening every month even after I cancelled the service. Then having to call them is a hastié for the refund of the 500. Stay away of this company"

"Alex did a good knowledge on the job and I will hire again"

"Wes did an amazing job getting our dental practice music back up and running after a power surge took it out. His prompt attention brought the morality back up in the office while treating the patients. He was extremely communicative throughout the whole process. Thank you Wes!"

"The crew arrived on time,they were very respectful,the work performed was properly done,no leaks so far,the workers cleaned up after themselves.I am keeping their contact information because next time I would not hesitate to call them again"

"Everything went well."

"They came in and installed the AC very quick. They gave me a fair price. they were prompt, very clean and very through. Wonderful company. I would highly recommend them."

"We started service with State Line a few months ago when we purchased our home. Unfortunately everything is run off propane in my neighborhood, so we decided to stay with State Line since they were the provider for the previous owner. For the 1st few months in terms of scheduling and delivery of fuel we hadn't had any issues. Our issues are with the poor level of customer service they provide in response to customer issues. Our last fuel delivery was a complete disaster. State Line recently a week ago as of today. while at work I received a call from a family member indicating that the propane delivery truck left a large sinkhole like crater in the middle of our driveway and the damage was so significant we are not able to get into our garage because the asphalt is raise to the point where we are not able to drive over it. I contacted State Line and was transferred to John. John was fully aware of the damage, in fact, he was looking at photos taken by the driver of the truck which caused the damage. John didn't seem too concerned that the damage occurred stating in the picture he could see where there were pre-existing cracks in the driveway which was besides the point because the driveway was fine prop to the fuel delivery. Regardless, extensive damage was caused by their delivery truck and we expect the section of driveway damaged to be taken care of immediately or at the very lease temporally patched to the make the area drive-able. until they can schedule a permanent repair within a reasonable amount of time. 2 days pass and nothing. I called several times over a 2 days period leaving messages and nothing. I finally received a text message not a personal phone call from John claiming they would send a contractor to our home within a few days. Today is day 3 and nothing. I attempted to call and again was sent to John's voicemail. The photos John received from his employee clearly indicated the significance of this damage. As a result we have no choice but to drive partially in the wet grass causing even more damage to the front yard. I work for a large gas utility company and if one of our vehicles caused this type off damage it would have been addressed immediately, if nothing more than a temporary fix until the permanent repairs could be performed. I cannot fill in the damage because I want the owner and contractor to see the actual damage not photos. This is very poor customer service on their part and the lack of empathy and attention given to the situation is unacceptable I plan to pursue this matter even further. Very poor business ethics!"