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"BUYER BEWARE: This company promises that they can handle the $800 Xcel rebate for installing a heat pump water heater, but have been unable to actually do so. In total, using this company cost us AT LEAST $1,050 over what we would have paid with a different installer. Explanation of where I got the $1,050 number (read on if ye be brave): When I first reached out to this company, they sent over Dan. Dan is great -- he has a good sense of humor, he speaks the lingo well, and he's quick to say yes to any questions (which in hindsight should have been a red flag). Questions like whether the company could handle the rebate offered by Xcel for heat pump water heaters. Questions like whether his company could hook up the water heater if there was a junction box nearby. He mentioned that they don't have electricians on staff, but that he could put me in touch with 'his guy' to set up the electrical before they installed the water heater. And here should have been red flag #2. Dan's 'guy' never responded. In fact, Dan didn't even send me the contact details -- I had to reach out to the All American Drain Cleaning office to get a number for a person that didn't reply. No problem; it's the modern day, and Thumbtack is a thing. I was able to find an electrician to install the new junction box within a few feet of the water heater. Cost for that was $566 (which I'm not including in my $1,050 number). Day of the install. A new installer comes over. Removes my old water heater, installs the new one. Everything is going well until he shows me what he's done. "Gee," I say. "It sure doesn't look like the water heater's been connected to that shiny new junction box over there." At which point he tells me that this company cannot connect electrical wiring. Fam. Fam. Now I would ASSUME that these people install a lot of water heaters. We went with the water heater that THEY RECOMMENDED. So why in the seven hells did they not inform us that we would need to bring in an electrician after the fact to actually wire the darn thing in? ESPECIALLY given that this left us in a position of either: finding an electrician to do emergency/day-of work, or going without hot water until we could find someone. We were able to find an electrician. But -- whereas the first electrician mentioned they would have thrown in the work for free if they'd been out there -- this rush job ended up setting us back another $250. Oh golly, you can bet that $250 makes it into my final $1,050 number. And by the way, I spoke with the installer to ask why he wouldn't at least tell us about the need for an electrician before he removed the PERFECTLY GOOD AND WORKING water heater, and he said it was easier to do his work without possibly rubbing elbows with an electrician. Ok, so water heater installed. Electrical wired up. It turns on and everything seems to be going alright. But here comes the real kick in the shins -- heat pump water heaters are expensive, so we'd like to get the paperwork for that Xcel rebate moving. I've called their office goodness knows how many times, but have yet to hear a peep about actual progress on the rebate paperwork. That's $800 I'm basically giving up on at this point. $800 + $250 = $1050. Thanks for listening to my TED talk."

"Liars, Crooks and very dishonest"

"The project went smoothly, from the inititial call to setting the date and the actual work. The plumber was friendly and professional and showed up on time. He had all the required parts on his truck and completed the job within 30 minutes. The project rate ended up being in the ballpark of what I expected. It would have been nice to have some idea of the price before they showed up though. This seems to be an overall issue with Angi's list with 5+ vendors wanting to show up at you house before providing an estimate. It's probably the nature of the work..."

"I highly recommend Seamus, Kellen, and their team at Doone Brothers. They did my septic as well as my full site excavation/grading/driveway project. My site is very steep and challenging. I found them to be hardworking and fair. They went above and beyond with their communication and effort on my project and Iâ m super grateful to them for the work they did."

"Pedro was great to work with and to discuss options. Job well done."

"Waldo and his guys were honest and straightforward in evaluating my sewer problem: they told me what needed to be done and as importantly, what didn't need to be done. Another company came out and stated that the entire line had to be replaced, even though most of it is PVC since a remodel in the 90s. Waldo answered my questions directly, telling me how they would approach it and what could happen that would involve more work and therefore most cost. Even with these caveats their bid was anywhere from 20 to 60% cheaper than other bids we got. They sent me a video of the completed work showing replacement of the broken pipe as well as the rest of the sewer line. With the five year warranty, I feel peace of mind and confidence that they will stand by their work. If there is any downside, it's that they are very busy so sometimes it takes a bit to get back to you. But I never felt put off or neglected. Definitely will use them in the future for any plumbing work that comes up."

"Some time ago my wife and I hired Pristine Plumbing for a job and were more than satisfied. Because of that experience, when our kitchen disposer began pouring water under the sink this past weekend, on Saturday I called Pristine Plumbing’s phone number to schedule an appointment for its repair or replacement either on the next day (Sunday) or two days later (Monday). Apparently I was talking to someone working for an answering service. I had no call on either Sunday or Monday. So, again I on Monday I called and was told that a man would be on his way. That didn’t happen. I called again Monday evening and again spoke with another answering sevice person. When no call came early on Tuesday I called again, and, in due course, a man showed up, and in very short order replaced the disposer. Tuesday’s actual experience went a long way towards softening my frustration over not receiving follow-up calls after I requested help on Saturday and Monday. When he finished I signed the computer invoice and he left. This morning I received a copy of the invoice by email which included a $79 basic service charge and a charge of $469 for the disposer - after a $20 discount (Badger 5XP 3/4 hp). I then went to Google and learned that that disposer could be purchased retail for 2 or 3 hundred dollars less"