All American Drain Cleaning

BUYER BEWARE: This company promises that they can handle the $800 Xcel rebate for installing a heat pump water heater, but have been unable to actually do so. In total, using this company cost us AT LEAST $1,050 over what we would have paid with a different installer. Explanation of where I got the $1,050 number (read on if ye be brave): When I first reached out to this company, they sent over Dan. Dan is great -- he has a good sense of humor, he speaks the lingo well, and he's quick to say yes to any questions (which in hindsight should have been a red flag). Questions like whether the company could handle the rebate offered by Xcel for heat pump water heaters. Questions like whether his company could hook up the water heater if there was a junction box nearby. He mentioned that they don't have electricians on staff, but that he could put me in touch with 'his guy' to set up the electrical before they installed the water heater. And here should have been red flag #2. Dan's 'guy' never responded. In fact, Dan didn't even send me the contact details -- I had to reach out to the All American Drain Cleaning office to get a number for a person that didn't reply. No problem; it's the modern day, and Thumbtack is a thing. I was able to find an electrician to install the new junction box within a few feet of the water heater. Cost for that was $566 (which I'm not including in my $1,050 number). Day of the install. A new installer comes over. Removes my old water heater, installs the new one. Everything is going well until he shows me what he's done. "Gee," I say. "It sure doesn't look like the water heater's been connected to that shiny new junction box over there." At which point he tells me that this company cannot connect electrical wiring. Fam. Fam. Now I would ASSUME that these people install a lot of water heaters. We went with the water heater that THEY RECOMMENDED. So why in the seven hells did they not inform us that we would need to bring in an electrician after the fact to actually wire the darn thing in? ESPECIALLY given that this left us in a position of either: finding an electrician to do emergency/day-of work, or going without hot water until we could find someone. We were able to find an electrician. But -- whereas the first electrician mentioned they would have thrown in the work for free if they'd been out there -- this rush job ended up setting us back another $250. Oh golly, you can bet that $250 makes it into my final $1,050 number. And by the way, I spoke with the installer to ask why he wouldn't at least tell us about the need for an electrician before he removed the PERFECTLY GOOD AND WORKING water heater, and he said it was easier to do his work without possibly rubbing elbows with an electrician. Ok, so water heater installed. Electrical wired up. It turns on and everything seems to be going alright. But here comes the real kick in the shins -- heat pump water heaters are expensive, so we'd like to get the paperwork for that Xcel rebate moving. I've called their office goodness knows how many times, but have yet to hear a peep about actual progress on the rebate paperwork. That's $800 I'm basically giving up on at this point. $800 + $250 = $1050. Thanks for listening to my TED talk.

Their team was phenomenal from start to finish with excellent communication and were punctual for the job.

Suffice it to say I will never use this service again. Charged $675.00 to change a faucet that took less than an hour and of course they had to go an buy the parts because they did not have necessary parts on the truck. The white box part they installed got covered in glue which was not removable despite their assurances it could be. I will say that both techs were very nice and I would recommend them.

Amanda, Tyler, and Cody were all very nice, however the fee we were charged was ridiculous. We felt very taken by this company. We understand that they came at 8PM which was after hours but to charge us $1,000 for a service that other companies would have charged half the price for, is wrong.

Matt was awesome. Knew exactly what was wrong, remedied the problem without charging for extra BS.

great, waiting on the camera to review the condition of the sewer line

Great, good customer service and price.

Great! JJ did a wonderful job and was very conscientious of his work. I appreciated his work ethic. I highly recommend them.

Excellent service. I called at 8:00 AM, and the office dispatched Matt immediately. He arrived before 9:00 AM and immediately diagnosed and started working on the the drain. Even though we had a tough setup, with drains from two showers and two toilets coming together in a crawl space, Matt managed to get the clog cleared and everything working perfectly again. If you need similar work done, I would absolutely recommend hiring them

, Value I had to repair main sewer line (sewer belly) and everyone from All American Draining Cleaning were very professional, courteous! I have contacted multiple companies but no one came close to quote I received from them which was $2000 -2500 cheaper than all others. They did outstanding job fixing my sewer line and I would definitely would use them again every time I need a plumber! Highly recommend!

They did a good job for us.

Used twice, first time was to unclog kitchen sink. Second time was to repair a pipe in front yard. Matt helped with kitchen sink and was punctual and professional. Did a in depth repair. Second time, needed a repair on front yard. JJ came out and complete quickly. Prices are fair, and it is nice to support a local business.

JJ arrived in the appointment time window, listened and quickly diagnosed the problem and was able to get the drain cleaned out. He made sure everything was working correctly.

unclogging floor drain

We had 2 exterior drains off the back deck and a larger drain in the driveway just off the garage that needed cleaning. JJ showed up on time and got the job done in a reasonable time and reasonable cost. We have not had a large rain yet, so waiting to see if it all works out, but I believe things are taken care of. Yes, we would hire them again.

technician had a emergency at home and could n t respond.

The work was done competently, and the cleaner explained what he was doing so I could do some of the work myself in the future.

Great! The contractor phoned and arrived right away after sending out plea.

It was very professional, reasonably price and very accurate to the quote they provided.

They gave me a line recording and showed me the process, also gave me some options. His price was better than the others.

The work was perfect, they are on time and they clean up after themselves. It's a tremendous job.

It was great. They were very professional. They were knowledgeable.

It was excellent, he was super great! He was very professional, he dressed professionally and spoke professionally. He was here within 30 minutes, told me what was going on gave me a price and then completed the work. I would definitely recommend him, even to my mother who is super picky!