Heart Heating, Cooling, Plumbing & Electric

Heart is excellent. I’m a monthly member and highly recommend them. The service my HVAC and recently have done 2 plumbing repairs. Darryl is the plumber who has done 2 jobs. Super professional knowledgeable and clean. Thank you Heart.

Very timely and completed the project

We had blockage in one of our main drain pipes, causing water to back up in the kitchen sink, bathroom sink, and washing machine drain. Jason was able to get to our house within an hour and had it fixed in less than an hour. Overall a very easy process and easy to work with.

For an emergency reason, I had to cancel this project! I would like to take a moment and greatly appreciate Dan and everyone in Heart Heating for their understanding and working with me! I definitely would recommend them to anyone! They provide an amazing customer service! Thank you!

They came out on a Sunday. Joni Knight was very professional. Listened to what our issue was and explained what he was going to do. Got the parts and had it fixed in a timely manner. Will use them again and ask for him by name.

My technician was Jim Knight. A real pro. Very thorough and explained the issues he found in layman’s terms👍👍

This was a big job and for the most part it went well.

Our experience with Heart was fantastic. We had a power surge caused by lightning take out our swamp cooler. Scheduling was easy, Roberto our tech was terrific, great experience, beginning to end. They are now our go to for all home services. Added bonus, their bands are awesome looking:)

Everything was fine. Our sewer clean out line was not installed correctly, which meant that the plumber had to take off our toilet to access and scope the sewer, but he was friendly, courteous, and as quick as was possible, all things considered.

We had an issue with our furnace popping a breaker. Roberto was sent out by Heart Heating & Air to investigate. Roberto did a thorough check of our HVAC system. Roberto concluded the issue was indeed electrical. He was not able to troubleshoot since he's not a certified electrician. However, while checking our system, he found the A/C drain in the furnace clogged with Miller Moths. Had he not discovered the clog, the system could have shut down due to an interlock that senses water backing up in the drain tube. Plus, he took the time to educate me on other aspects of our HVAC system. Greg, Heart's electrician, came up and fixed the issue the next morning. After he got done, he took the time to visit with us for a few minutes, telling us about his Mom, Grandma and upbringing in Puerto Rico. He had us in stitches, laughing about his experience being raised there and telling us about his dear Grandma. We also discussed Puerto Rican food, which we knew nothing about. We'll check it out after visiting with Roberto. Roberto knows his business, he's very professional and has a "GREAT" personality. He seemed like a longtime friend more so than a HVAC technician here for a job. We've had a lot of interaction with Heart after having a new A/C, furnace, humidifier, HEPA filter, electrostatic filter and whole house fan installed. The system as a whole is awesome and all the technicians we've had in our home for the installs and follow up have all been consummate professionals. All have been respectful of our home, wearing shoe covers as they come in the house and most of all, I can tell they all enjoy what they do. When you need HVAC, electrical work, or any other services Heart performs, check these guys out. You won't be sorry.

If I could give a 10 rating, I would. Prompt, thorough, and efficient. Ruben was a pleasure to work with.

Was offered and chose an American Standard toilet; but instead, the Heart Plumber installed a builders grade ProFlo in our high-end appliance home. When I confronted the plumber over the unauthorized switch. He stated I could upgrade to a Gerber for $600 more, I said yes; however, I texted him that if possible, I would prefer my old toilet back and repaired. That's when he stopped responding to my text. I called the Heart office supervisor three times, twice she was in a meeting, and she refused to return and take my calls. I asked for the owner, but they would not pass on a message. Again, if I couldn't have the old toilet, then no problem, I would have upgraded to a Gerber, but their very low customer service meant no call back and felt hostile. I've spent thousands with this company. Very disappointing and the toilet bait and switch felt fraudulent. I've cancelled my subscription to their monthly service.

They met my needs and excelled my expectations

Read the Yelp reviews before you leap!

Everything went great. Very professional

Roberto was very knowledgeable about everything he was doing and explained everything to me. He walked me thru my heating system and how he was testing it and checking the system. My wife and I were quite nervous about reaching out to a service tech cause of the pricing and the bad experiences we have had in the past, Roberto was a pleasure to talk with and very relatable. We will definitely be continuing our business with Heart Heating. Thanks again Roberto!

Louis was professional, polite, efficient, and did the job right. Will definitely ask for him specifically next time.

Ruben came out twice, once to do an initial quote and the second time to do the project. He was professional, on time, very friendly and super helpful. So glad we were able work with him.

Heart heating was extremely professional, polite and quick to get the job done.

Anthony M. Was our technician. He was very professional and courteous. He explained what needed done and walked through recommendations for future maintenance. Anthony explained the pricing thoroughly and was quick in making the needed repairs. I would highly recommend Heart Heating, Cooling, Plumbing and Electric if you are looking for thermostat repairs.

My bidet toilet needed some parts replaced and reinstalled. Darryl and Ben did the investigating to identify the problem and then determined the best resolution. They were knowledgeable, professional, and just plain amazing. Everything was so timely. I will definitely be staying with Heart! PS I am now part of their‘membership’, too!

The plumbing installation for the new shower went very well. Our plumbing technician was a journeyman which really gave us confidence that the work would be excellent. The company offers reasonable pricing and was great at helping us figure out the best course of action. I will be working with them again.

So pleased with Heart Heating, Cooling, Plumbing & Electric! My lower level bathroom toilet and tub had backed up sewage coming into it and they were able to get a technician out in less than 2 hours. Jason inspected my entire system and the clog had cleared and did not repeat so no repairs were needed. He answered all my questions and gave me advice on ways to prevent the situation in the future and was very friendly. The cost was a small service call fee - well worth my peace of mind!

Great! Preston was knowledgeable , professionals and very informative.

Steve was thorough in explaining everything and keeping us informed every step of the way. Really appreciate the quick and professional service.