Pristine Plumbing

Some time ago my wife and I hired Pristine Plumbing for a job and were more than satisfied. Because of that experience, when our kitchen disposer began pouring water under the sink this past weekend, on Saturday I called Pristine Plumbing’s phone number to schedule an appointment for its repair or replacement either on the next day (Sunday) or two days later (Monday). Apparently I was talking to someone working for an answering service. I had no call on either Sunday or Monday. So, again I on Monday I called and was told that a man would be on his way. That didn’t happen. I called again Monday evening and again spoke with another answering sevice person. When no call came early on Tuesday I called again, and, in due course, a man showed up, and in very short order replaced the disposer. Tuesday’s actual experience went a long way towards softening my frustration over not receiving follow-up calls after I requested help on Saturday and Monday. When he finished I signed the computer invoice and he left. This morning I received a copy of the invoice by email which included a $79 basic service charge and a charge of $469 for the disposer - after a $20 discount (Badger 5XP 3/4 hp). I then went to Google and learned that that disposer could be purchased retail for 2 or 3 hundred dollars less

Came out same day, explained procedures and performed them while showing me the problem. Fixed and happy

The plumber was very professional. He took interest in doing the job well. We were very happy with the service and will be using them again. If you are looking for a good plumber, call them!

They fixed it.

The service was excellent. It went smooth. They were on time. They clean up. They were personable. I highly recommend them.

They did a fine work, I am vey happy and they were great.