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"It went very well! I had to re do all my plumbing lines to my home due to them being old and roots intruding the plumbing. The technicians were so informing and answered all my questions! They even showed me different options I had as well as introduced me to the financing program they have! I definitely would recommend them to all my family and friends!"

"Very efficient and professional."

"My experience with Kinetico has been outstanding. Mike the installer was excellent, including arriving within the time window I had been given. He listened to my concerns about placement of the unit, answered all my questions, and gave me instructions on operation. Not that there is much for me to do! Another contractor doing work here on a separate project noticed how well the copper pipe had been installed. All the staff who dealt with the project were personable and knowledgeable and responded in a timely way to my requests and questions. Thank you to all."

"Tech was very knowledgeable and patient, and answered all of my questions thoroughly. He did everything he said he would do when he said he would. I would not hesitate to hire him/this company again or to recommend them to friends and family."

"Plumber Abraham Horta is an absolute God send. My husband set all this up (an estimate) but had to go to work unexpectedly. He gave me specific instructions on how he wanted it done (solder only, ball valve for a whole house shut off, I wrote it down as to not mess up). Needless to say all of it went over my head however I explained to Abraham everything my husband wanted. Abraham made it so easy and even asked if we wanted some old irrigation plumbing taken out that was very old. I of course asked my husband and my husband all terrified of the cost for the extra work asked how much. Abraham did it for free and even gave us a discount to lower the total cost which my husband could not believe until the credit card payment went thru. After everything was taken care of Abraham even quickly threw on a fresh coat out paint on the copper pipes to match the rest because we recently had our house painted and had some laying around. This is 5-star service at its best. My husband could not be happier now the problem is my husband trying plumbing projects with that valve now installed. I have a feeling I will be calling Abraham soon when my husband gets over his head but that is between us! Thank you Bumble Bee Plumbing and Angi for all the help!"

"Horrible! They do good work and they should because they're the most expensive company in town, but they can never get the appointment times right and the guys always show up late and I'm told three different things from three different operators when I call to find out where they're at. This happens every time I schedule an appointment with them. I'm getting tired of it and thinking of canceling my contract with them. Horrible customer service. The drivers aren't even in good communication with whomever sets the appointments or the ladies in the office."

"Nick showed up within an hour after we called and he did a fine job with the repair. However and even though the problem was on a holiday, I think paying about $400 for an hours' worth of labor is excessive and I feel totally taken advantage of. There was a bad leak, it needed to be fixed and in this heat one cannot be without water to the house for 24 hours. They "had me where they wanted me" and I had no choice but to pay this outrageous bill. Never again."

"Josh did a great job in redoing the plumbing. Brynna was very knowledgeable and was able to answer all my questions. Time will tell if the softener and RO are quality equipment."

"This was the second company I had come look at the leak in my toilet. The first one I thought was expensive. However he only wanted to replace the wax ring for the toilet for $600. So I contacted Angie's list and they sent out master router who to my surprise said I had a major problem in my home. That my walls had too much moisture and it was dangerous. The master bathroom supposedly had 100% humidity and the guest bathroom varied from 27 to 47% humidity. That was supposed to be very dangerous. They said my flange was below the tile level which they said was not right. I have since found out that is incorrect. I had not asked them to check out the master bathroom but they had me extremely concerned that I was living in a hazardous situation. Before I knew it, my guest bathroom was completely gutted and my master bathroom was partially gutted. A restoration company called copperstate came in on their tails and had me even more concerned about what was going to happen in my home.I erroneously thought they were under Angie's list also. I can't complain about the quality of the work from master router because it was good I was just not prepared to do $20,000 worth of repairs to my home. Especially since it was not needed from what the previous company had said. My insurance company is no longer responding and has paid only a portion of what things have cost me. and so I have now had to fork out nearly $20,000 and my master bathroom is still not finished. I do have to admit that they did find an issue with the repair done by Roto-Rooter in 2018 but that should not have cost me the kind of repairs that master router forced me to have done. I would not have had to have two major bathrooms gutted. I have not told him about things like the bubbler that they cut nor that I still am not happy with the cement repair but I am concerned because I've complained about him the cement several times. I'm afraid they won't ever make it any better. I would like it if master router could give me a partial refund because it would never have cost me this kind of money if they had just repaired the toilet the way the other company recommended. The toilet in the guest bathroom still has its original symptoms from the problem that the contractor was supposed to fix."

"Chris S. and Bryant were outstanding fixing a slab leak issue. Helped us get in touch with a leak locator, set great expectations, and gave us options with pros and cons on each. Didn't take it personally when we didn't take the most expensive one. All around great guys and a fantastic experience. Thanks!"