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"Extremely Disappointed – Unprofessional and Unreliable Service I don’t usually leave reviews, but after my experience with this electrical company, I feel it’s necessary to warn others. From the start, working with this contractor has been nothing but frustrating and disappointing. This company was hired as a subcontractor during the construction of my new home. One of the tasks was to terminate several Cat5 cables—a simple, straightforward job that should’ve been completed without issue. When they sent an electrician out in December, he managed to complete two of the cable terminations but said he needed help accessing the remaining cables. Instead of following through, the company avoided responsibility and continuously made excuses, claiming the job was “outside their scope” despite already starting the work. At no point was it communicated to me that terminating the remaining cables would be my responsibility. In fact, the same company completed other terminations throughout the house without issue. What’s worse is that after waiting months for a resolution, I—someone with no electrical experience—was able to locate and make the cables accessible myself. If I could manage that, there’s no reason a professional couldn’t have done the same. On top of all this, I was given two completely different price quotes for the same job. Initially, I was told the first hour would be waived and subsequent hours would be billed at a fair rate. Later, that rate increased without explanation. When I asked about the conflicting quotes, instead of providing clarity, the contractor refused to continue the work altogether. Let me be clear: This issue was never the homeowner’s responsibility—it was a clear lack of communication, follow-through, and professionalism on their part. If you’re considering hiring this company, think twice. They’ve shown a complete disregard for their responsibilities and zero concern for customer satisfaction. I would not recommend them to anyone."

"I first got in contact with Jackie with nautical remodeling on the 17th to weather strip my doors through Angie’s list. I didn’t look much into nautical remodeling since it was suppose to be a simple job and I thought Angie’s list only had licensed contractors. Jackie contacted me saying he would like to stop by on the afternoon of the 20th. When he got there I called him and stated I wanted the front door, back door, upstairs porch door weather stripped, couple floor trims to be glued down, 3 striker plates installed. He stated the front door is warped but he said the door is worth saving since it’s a 3k door just needs to be taken completely down off the hinges to be worked on and sanded to make it stop rubbing the floor on the outside corner. He quoted me $1400 for everything and I agreed to pay $1400 since he stated he needed to take down the front door to sand/work. But he never sent a contract over and refused to send an itemized list. He also told me if I needed anything else to contact him I told him on January 21st that the heater on the bottom level wasn’t working and the water was cold. He stopped by the next day on January 22nd when the roads were open to check out that issue but never fixed anything, didn’t even bring tools and couldn’t even figure out how to use the attic ladder so nothing got done. On the 23rd since he didn’t fix the heater I sent him the home warranty I had stating he doesn’t have to worry about the heater and tankless water heater. The next couple days had ice on the roads so he didn’t come, stated he would come on the 24th. Ended up rescheduling again for the 25th. He was really late and immediately started backing out of the work we agreed on. Did not want to take the front door down to work on it and just put cheap weatherstrip on it. Did not put weatherstrip on the back door and upstairs door to the porch. Did not glue down floor trims, did not install the 3 striker plates. Then left without offering any money back. I called him and said he needs to atleast install the striker plates. He said he would Monday on January 27th but never showed up and I had to contact him asking where he is and he told me he couldn’t come then we rescheduled for Wednesday January 29th. He was late again but installed the striker plates. All he got done in all that time was weatherstrip/doorsweep on the front door that was falling off on front door and install 3 striker plates. That shouldn’t have taken more than 2 hours to do all that. Was late every day he showed up most days he didn’t. extremely rude to everyone at the house, and never offered any money back. Would not recommend any use nautical remodeling and to stay away from Jackie O’Neal if that’s even his real name. If you for some reason want to do business with them make sure to get everything recorded on text, email, or written contract. Jackie will do his best to do all business over the phone so there’s the least amount of proof on record. Also does not appeared to be licensed through the Better Business Bureau and Alabama Licensing Board for General Contractors which was not stated upfront."

"Very good. Nice guy and did the job so we were able to secure our door properly again."

"I felt like I struck gold when I discovered Robert. His prices are very fair. His standards are high. He is always willing to go above and beyond. I will definitely use him again. I highly recommend him."

"There was an issue with my receptacle but they came right out solved the problem and worked with me very closely on resolving my issues"

"We are very pleased by the care and detail put into the correction of roof. Nathan did what he said he would do and did it in a timely manner. I will definitely hire him again."

"Fantastic customer service and quality. We had an issue with our front door and they responded with a fix within a couple hours. And a fair price! Do yourself a favor, give them a call if you're in need"