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"Matrix was a pleasure to work with during our Finished Basement project. From the initial consultation through the completion, we were able to easily communicate and collaborate. Our Project Manager, Ben, was easy to get a hold of, quick to resolve any questions or concerns we had throughout the project. All subcontractors were professional, friendly and easy to work with. We are absolutely thrilled with the final project. Our basement is now the highlight of our home with space for the whole family and guests. We love the specialized features including hidden bookshelves and television/fireplace build out. Thank you for a wonderful experience and amazing finished basement."

"Very professional, good workmanship."

"Our experience with CWE Renovations has been marked by a troubling lack of professionalism, accountability, and customer service. Despite having a comprehensive record of issues spanning nine pages, we will have to summarize the key points here to provide a clear picture of why we strongly advise against using this contractor. Project Timeline and Delays: We were initially given an estimated completion timeline of approximately 12 weeks for our basement renovation. Contrary to this, the project has now extended well beyond 18 weeks. We were assured on two separate occasions (6/27 and 7/11) that only two weeks of work remained. Unfortunately, scheduling has been disorganized, with no clear plan to ensure tasks are completed consecutively. For instance, the electrician's work remains pending with no definitive schedule, and the carpet installation, scheduled for August 19th, was delayed due to the contractor's failure to arrange for measurement until July 26th (despite us inquiring about this since 6/27). Communication and Accountability Issues: Our attempts to gather accurate information and resolve issues have gone ignored. We discovered discrepancies when we contacted Waste Management regarding the pickup of our bagsters, only to find no record of an order. Additionally, a metal rack has been left for 2.5 weeks in our driveway due to the contractor's failure to follow up with Home Depot immediately upon it being left behind by mistake. More concerning, we found that the electrician listed on our permit had no involvement with our project. Upon investigation, we learned that the permit was improperly filed under a business' name, and the electrician ,who worked for the business, was only working on our project as a side job, potentially jeopardizing their professional standing. Overall Experience: The most disappointing aspect has been the lack of communication and ownership. We are left with an incomplete basement and are now seeking a refund for the portions of the project that have not been completed as promised. Given these significant issues, we strongly recommend avoiding CWE Renovations for any renovation projects. Our experience underscores serious concerns regarding their reliability and commitment to customer satisfaction. Everything incomplete as 8/12 (18 weeks after the start date with a 12 week estimate): Electrician to finish outlets, lights, light switches, etc (no eta) â we paid for on 7/30 Carpet Installed (given a date of 8/19 which is completely unacceptable when we have been asking about this since 6/27) we paid for on 7/30 requesting this refunded since Carpet Installation Guy does not want to work with Dan and quoted us almost half to install Trim completed around stairs and in bathroom - Paid Metal Rack Removed from Doors (Offered to reach out myself since Dan doesn't seem to have any urgency in it) -Requesting Dan cover the cost to remove on 8/15 Garbage Removed (two bagsters) We paid for on 2/26 Door Installed over the breaker box Lien Waivers from Plumber, HVAC, Electrician Railing on the stairs (which we have made clear we do not want this in until carpet is installed so we can get our couch downstairs) Paid on 4/12 invoice"

"Having our kitchen cabinets refaced, with new doors & drawers, by Mad City was an excellent experience. Everyone from the sales team, the measurement technician to the installers were professional, did great work and were pleasant to work with. They arrived exactly when they said they would, completed the job on schedule and did a thorough clean up every day. Bob & Elaine Scholl"

"My wife and I recently relocated from another state and had some extra money to invest in our new home, so we decided to partially finish our basement. While searching Google for basement remodeling services, we found two options. One was a company specializing solely in basement remodeling, but after scheduling a consultation, I quickly realized it wasn’t the right fit—every little detail came with an added cost, and there were too many unexpected “oh, by the way” expenses. Around the same time, we reached out to American Home Remodeling while gathering quotes. Nick met me at the house, and I walked him through the space, explained our vision, and shared our budget. From the start, he was straightforward and even suggested a few alternative approaches that, while slightly increasing our upfront cost, would ultimately save us time, money, and maximize the space. After reviewing their proposal, we signed a contract and moved forward with the project. What I appreciated most was how well-organized and efficient the entire process was—each step had a purpose and was completed on schedule. Permits were approved faster than expected, and construction began just before Thanksgiving. Since we were hosting family for the holiday, Scott and Nick were thoughtful enough to coordinate the dumpster’s arrival so it wouldn’t be an eyesore for our guests. Once the holiday passed, work resumed seamlessly. The project progressed smoothly—plumbing was completed on time, followed by framing, electrical, drywall/paint, flooring, and carpentry. Every contractor assigned to the job was professional, punctual, and knowledgeable, always available to answer my questions if Scott or Nick weren’t present. I was never left wondering what if—a few times, I had ideas mid-project, and Nick always provided his professional opinion before executing them flawlessly. The entire project lasted about three months, though it likely would have been completed sooner if not for the holiday season. Regardless, everything was strategically planned and executed on time. From a financial standpoint, the payment structure was transparent, with a clear breakdown of what percentage was due and when, based on project milestones. Scott would send a simple notification when a payment was due, but work continued without delay—even before payments were received. There was never any pressure, just a well-managed and trustworthy process. Fortunately, we had the funds and stayed on schedule with our payments. Prior to the basement project, we had already taken on a few other home improvements, including painting the interior and closing off a wall to add closet space. We hired another company for that work, but in hindsight, I wish we had discovered American Home Remodeling sooner to handle those projects as well. Overall, we had a fantastic experience with American Home Remodeling. Their professionalism, organization, and expertise made this project stress-free, and we couldn't be happier with the results. Highly recommend!"

"We worked with Moore Custom Solutions to finish our lower level. We are thrilled with how the project turned out! Shawn met with us and walked through all of our design options, had creative ideas, and gave us pricing options for many different types of finishes. When it came time to begin work on the project, his crew did excellent work and were polite and friendly. Throughout the entire process, Shawn responded to any questions or messages instantly. We always were kept aware of the game plan throughout the project. I would not hesitate to recommend Shawn and his team to anyone looking for a well done work at a reasonable price. If you choose Moore Custom Solutions for your project, I’m confident you will have a great experience."

"I started the project with simple plans to replace and fix problems in a newly purchased home. brought Top Bros in and them came up with a number of great ideas to improve the look and function of the home. Looks great"

"Platt could not have been better or easier to work with. He did outstanding work."

"My husband & I loved working with Neale. He was friendly, punctual, & does incredible, meticulous work. His work ethic is remarkable & so appreciated too. Because Neale is extremely knowledgeable in so many areas, we’re thankful he can be our go to person for literally anything we need done."

"Excellent work. Took the time to make sure the job was done perfect. Cleaned up every day"