Get matched with top deck repair pros in Ravensdale, WA

"Bryan Rodriguez, the owner of Nord Fence, undertook the installation of a covered patio at my property. I am writing to confirm that Bryan and his team failed to execute this job by industry standards and best practices. The company improperly attached a covered terrace to my existing roof. After several expert roofing assessments, it has been determined that their work did not comply with established roofing codes and regulations. Consequently, my entire roof now requires replacement due to the structural integrity being jeopardized by condensation and water damage resulting from the negligent installation. Furthermore, the actions of this company have compromised the integrity of my metal roof, which may expose them to potential liability for damages incurred. Despite multiple attempts to resolve this matter amicably, Bryan has been unaccountable and has not followed through on any communications. I am deeply concerned about the financial implications of these repair costs and disheartened that a company would engage in such practices that exploit consumers. Given the circumstances, I am considering further legal action to address these grievances and seek appropriate remedies."

"The deck built off my back porch is amazing. On time cost effective just all around happy."

"Gary and Tom are great! Most importantly, they are honest and trustworthy. They say what they are going to do and then get it done in the time they said. Their work is amazing - they have totally transformed our deck into a beautiful living space. I appreciate their time and patience as they thoroughly went through the many options we had for our patio and deck. We fully plan to hire them for any and all future needs regarding our house."

"Sergio did a great job building my deck and laying patio pavers down. The crew was hardworking and fast and kept the worksite tidy. Highly recommend"

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"Great job. Very quick and clean"

"The quality and professionalism was outstanding. Seeking someone to do a small job and being affordable was very difficult. I would recommend them to family and friends. Thank you!"

"Very well, Cole communicated on every aspect thru-out the process of the job,"

"I have been in my house for 15 years. Every year the "clean the green" season comes up. I have to admit I am used to being disappointed by the companies I have hired. This year I based my decision on who to hire from past reviews. Stryker was on time and did an amazing job. The roofs look new. Did he actually WASH the gutters after cleaning out the debris?? He did an amazing job on some old brick walkways. Stryker is a different breed. I communicated my issue with plants and birds and the chemicals used. He did the majority of the job with no chemicals. No bleach smell when he was gone. I am having him back for a third time...This is a quality guy."