Get matched with top patio pros in Port Hadlock, WA

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"Not only did they provide quality service, but the customer service and interactions with them were top tier. They were highly professional and worked to provide us a driveway leveling that exceeded our expectations."

"Platinum General Construction LLC was contacted after two initially hired contractors were incompetent in providing the remodeling services needed for our bathroom remodel in Dec/Jan 2025. Platinum stepped in and completed the work on time and as quoted. David was our primary contact. He was great as respects communication, working through issues, and coordinating with subcontractors. The remodel included heated tile floors, a curbless shower, toilet install, and beautiful tile work. We were pleased that Platinum got our project back on track and finished after dealing with the mis-steps of our original contractors."

"I recently had the pleasure of working with Andy, the owner of GSD Concrete, for a stamped concrete project, and I couldn't be more impressed with the results. From start to finish, Andy's professionalism and expertise shone through. He took the time to understand my vision and offered insightful suggestions, ensuring the final product exceeded my expectations. The stamped concrete work was flawless – the patterns were crisp, even, and beautifully detailed. The attention to detail in both design and execution was remarkable, and the finished surface is both aesthetically pleasing and highly durable. It's clear that Andy takes immense pride in his work, and it shows in every aspect of the project. I highly recommend Andy and GSD Concrete to anyone in need of top-tier concrete services. His craftsmanship, reliability, and dedication to customer satisfaction make him a standout in the industry. If you're considering stamped concrete for your home or business, Andy is the professional"

"I'll be using his services again. He outstanding customer service."

"Was a great experience, professional and fast."

"Very well prepared and very easy to explain the job to. A real pro.."

"They really do excellent work and staff are friendly andr very professional. I'm a satisfied customer and I highly recommend them."