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"Project was good"

"Difficult to start with a lack of communication. Once started, the project went over schedule due to lack of resourcing. Quality of work was poor due to wood damage caused by nail gun. Inconsistency in usage between nails and screws. Mistakes made were corrected however wood was not replaced which reflected multiple nail holes. Quality wood was not used consistently. Infrastructure and design was good."

"OMG I love my new fence, they came when they said they would. They did the work, cleaned up all the mess and I am so excited to allow my large breed dog outside now. Not to worry if the kids next door will tease or bother me or my dog again. 6 feet high and privacy slates is the way to go, I am bragging to everyone I know, LOVE LOVE LOVE my fence and the price was prefect. Thank you, Duke for doing such a wonderful job. I will call you again if I need to upgrade my chainlink."

"From estimate, to finished product, they did excellent work and amazing job, they are efficient and fast, really glad I went with Shiny General Contractoring! Very pleased!"

"Very good."

"I have been a customer for many years and would highly recommend this company. I trust Roy to take care any gate problems that I would have."

"Jerrod the owner of Archstone was emphatic to point out that he is one of the best if not the best and a very conscientious and honest man. He said the mortar on exterior house wall is very hard and can't be ground out. Per his expert advise the best things is pressure wash and scrape out loose and damaged mortar and use sponging technique to fill in cavities with type S mortar. I understood and agreed asking for care with pressure washer. Quote was $2922 before tax. He said the wall wouldn't look much better than it does now but he would get all the places having egregious deterioration and then seal. Two days work. Moving forward his team (him and a 18 year old nephew) came and went in less than 4 hours. Sealant remained to be done and I could see that cost was itemized at $400. I personally could do it in 1/2 hour so I asked him to scratch it from the price. He was very amenable to that. The issue arose when I was sealing I found and sent him photos of spots with severe erosion that were missed and should take about 1 hour to fix. Some on wall, one in bottom corner of house, one big seam in windowsill. I sent email and photos asking for him to return. He didn't reply. 1 week later I reached him by phone and he said he didn't get the email/or hadn't read it yet but he wasn't going to come back for 'pinholes' which I could do myself. First of all I could do everything myself but that's time that I paid him for. He is too busy to come. Photos are from the south wall as discussed."

"Confident after seeing many houses with Town & Country Fence sign installations, we have decided to have Town & Country Fence (Lynnwood) replace and install our fences in 2015. We signed up for fences with "24 inches Concrete and Pipe Base Posts", which comes with a 10 year warranty. Everything looked great in the beginning. However, within 2 years (2017), we noticed some of the posts twisted and cracked. Thankfully, Town & Country Lynnwood responded and repaired it accordingly. In 2019, we noticed 4 of the posts to be wobbly and bent/leaning from the fence line. We called and they sent their guy over to check it out. Out of the 4 wobbly posts, Town & Country decided to only fix & replace 1 (one) post ! When their crew came to fix that 1 (one) post, we all discovered: the pipe posts were installed on shallow 5 inches (versus 24 inches) concrete. Being that the concrete was 19 inches shorter or 79% off from specs, we felt shortchanged. We were confused why Town & Country Lynnwood would allow shabby workmanship and not redeem itself by repairing the remaining 3 wobbly posts. Early summer 2020, we decided to call Town & Country Lynnwood again to re-address this remaining matter. Their guy came today July 21 and took pictures of the other 3 wobbly and undersized fence posts (pictures attached showing 6- 7 1/2 inches of concrete base only instead of 24 inch specification) and cryptically said, "I'll show the pictures to the managers and the managers will call you. Maybe we will submit a bid to you". Learning about: posts resting on shallow concrete 79% below specifications, and defiant customer service that does not seem to listen even if the 10 year warranty is still valid... only sums up one word: FRUSTRATION. Of course, there's always hope for redemption. If they did, I will update on this matter again."

"Curtis and Reid were phenomenal from start to finish. Curtis’s communication was always prompt and he always arrived when he said he would. We had a large Rotting deck that had to be removed along with the siding it was attached to. Curtis investigated everything for additional rot and remediate what he could while replacing what needed to be. He did his best on being mindful of our budget by replacing only what needed replacement where other companies were wanting to do a lot of reframing. They then reframed a window for a sliding glass door, put in new insulation and plywood, new trim and then installed new hardieboard on two sides of the house to match the cedar we already had on the other two. Our front steps and porch also had to be replaced due to rot. They demoed them and framed a new, larger to landing. Reid then built the new steps out of trex. They turned out really great, as did all the other work. We’re really happy with Everything. Curtis and Reid were always professional, respectful and mindful of our budget. I also thought his quote was very reasonable and they came in within a few hundred dollars of it. We couldn’t have been happier with the work and wouldn’t hesitate to hire Curtis again for any future work we need done."

"It went very well."