Get matched with top gas log pros in Thornburg, VA

"Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID# 23087852, and have determined that my complaint has NOT been resolved because: Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID# 23087852, and have determined that my complaint has NOT been resolved because: I have attached photos of the workmanship provided by Shamrock Chimney. You can see the 2 in wide concrete at the top of the hearth and the hearthstone inside of the firebox. You can also see the varying overhangs and the wide insert of additional concrete at the top of the hearthstone on either side to account for the additional space due to miscalculation. I have had numerous conversations with Katie who talks over me telling me this was done to code. She promised me twice last week that her manager would call me and I have not heard from anyone. She suggested that they could squeeze i a piece of brick at the to"

"Great service!"

"The pilot light area was cleaned so it now worked, the logs were replaced where they should be (previous cleaner had misplaced some logs - I was not aware of this) and it works perfectly Plan on getting on their annual cleaning contract."

"I made the mistake of hiring Kellem’s Plumbing. They replaced a disposal (badger1 1/3hp- charged me $250 sells for $125 in hardware store- tried to say the one at Lowe’s was a lower quality version???? ITS THE SAME EXACT MAKE AND MODEL. Company don’t have 2 production lines for “home owner quality” and “plumber quality” and them label them exactly the same.) Replaced a bathroom faucet (Kingston Brass Columbia 1.2 GPM Centerset Bathroom Faucet charged me $110 for a $38 faucet) 2x steel braided cables ($20 a piece they are $7 a piece) A quart of draino $14 The total for parts was $413 then he said “you have to add 1.9% on top of that for my “cost” whatever that means. His math came to $746 TOTAL FOR PARTS ALONE. Figure that math out for me ? He arrived at 8:15am and started working at 8:45 and finished at 11:15 and charged me 4 hours at $75 an hour for a total of $300. The total bill was $1046!! For a disposal, and a faucet. DO NOT HIRE THIS “COMPANY” They will absolutely take advantage of you, and then call you “money grubbers” when you pull a calculator out. You are better off hiring a reputable plumbing company in the area. If you’re trying to save money, do NOT look to KELLEM’S PLUMBING! If you see their Craigslist ad, RUN!"

"Outstanding customer service, I had an issue with a propane fireplace and called three other companies with no callbacks. I finally got a hold of someone and another Propane company and they recommended that I call H&B gas services. The person answer the phone talk to me for 10 minutes to ask several questions and told me that he would be able to be at my house the next day, which was a Saturday. They gave a call Pryor to showing up to tell me they were on their way When they entered the house. They removed their shoes put on booties. I told them that was not necessary and they said it was standard procedure that they wanted to respect my house. They quickly diagnosed and fixed. My problem gave several recommendations that I will follow through with. I would highly recommend them as they are available, dependable and work on the weekends, which works with my schedule."