Shamrock Chimney

They fixed my chimney. They sealed my chimney with smoketite. They were clean and courteous.

They responded promptly and were very knowledgeable.they did the work on n a timely fashion

Very efficient, friendly, and to the point without filler sales. While Billy and his co worker were on the roof they did say the chimney on our hydro heater( that is not in use) was damaged and only gave an estimate with my permission. They did not push anything, which was a nice change of pace, but did give me sufficient information for when I am ready to fix our other chimney. Also did a nice job cleaning out the chimney I called about.

Service was great.

job not done yet

Shamrock responded to us very quickly. Got us on the schedule within the week. They were very prompt and super fast. We are extremely happy with the results. They got me a quote for some work needed on the chimney and we will be getting back with them on this. Their prices were absolutely amazing, we would recommend them to everyone.

Service technicians were very knowledgeable of my situation, after inspection of the chimney, gave me choices for the solution and recommended the proper material to use. Very professional and would highly recommend this company!

This company is a SCAM. DO NOT USE. Shamrock sent Vinny to clean and inspect my chimney. Vinny looked up the flue and immediately declared there was Stage 3 Cresote everywhere. Ultimately said give him $1400 and he will take care of it. I declined and asked him to complete the cleaning. I had a chimney expert provide a second opinion and learned there was no Stage 3 creosote and that the chimney had not even been properly cleaned. Subsequently, I reported this to Shamrock manager, Katie. She said they would issue a refund. She never did. COMPLETE SCAM!

Very professional technicians. Based on their honesty and skill level, I would highly recommend.

They did clean work, but when I used my fireplace after the repair, the morter they used failed. I tried to contact them to correct the work, but they never responded to my texts or phone calls.

The contractor came on time. They did the standard cleaning and then offered a deal on a more detailed clean.

They were very professional and courteous, and I appreciated their service. But they were scheduled for a 9-12am window and did not show up until after 6pm completely ruining my plans for that day

Called the company multiple to repair the cement patching required for one chimney repair. They rescheduled multiple times but no one ever showed and we never received calls explaining why the crew never showed up, For the amount of money we spent, we expected much better follow up service.

Installers answered all my questions and preformed professional work and cleaned up after all the work was done. They also arrived on time. Thank you so much

They were very professional, easy to work with.

Thorough, efficient, polite. They did a very nice job and gave lots of helpful suggestions and gave good quotes for future fixes

Friendly and prompt

Our worker very nice and hard worker,

Before I booked the appointment I asked what is the level of experience of the technicians. They told me 8-12 years. The work was then scheduled for 10/22/24. The job was quoted to me as $75 since I am a First Time Customer. The Technician came on the scheduled date for service. From the start of the service call the tech tried to sell me a liner because in his words, it would prevent build up on the walls wand that gunk. He could not recall what it is called. I said do you mean creosote? He then stated, yes that is the word I could not believe, if his experience level is what I was told from the beginning, that he was not familiar with the terminology used in his field. I asked him how long has been in this field? His reply was he had just recently started, that he had been in construction prior. I told him I was not interested in a liner. Then he tried to sell me on a top mount handle damper , not the bottom mount handle damper like I have. I told him I am not interested. He did not take no for my answer and pitched to me he would get me an estimate to make his sale. Again, I said not interested. He then proceeded with the inspection and cleaning. At the end of his service call I inquired if he had closed the damper back up. He could not remember so he went back to check and I heard him, what sounded like him closing the damper. I paid he by a check the $75.00 and I signed the work proposal for the completed service. A few hours later I checked to make sure he did close the damper, only to find the damper was not properly sealed, infact, he had mis-aligned it to the point that I could not correct it. I called Shamrocks office to speak with the Supervisor several times. When I did finally reach the Manager, Katie I told her of the issue with the damper being mis-aligned by the technician, and I requested they send out a Lead Technician to fix the alignment of my damper. Katie text me the next morning with a proposal to install a new Top Mount damper for the amount of $600. Obviously Katie did not listen to my request for them to re-adjust what the technician caused. I replied to the proposal she had sent me for installing the new damper with a firm NOT INTERESTED AND DO NOT ACCEPT THE PROPOSAL. Shamrock never responded to fixing what they had damaged. So this has left me with no refund of my $75.00 check and I have made an appointment with another Chimney specialist to re-align my damper, re-inspect and re-clean my chimney of which I will have to pay out $220.00 for this to be resolved.

Kind and friendly

Got done today 10/3/24. Justin and Andre did a great,clean job.

The company kept me informed on the project status and I really like that. They were also very friendly. This company went above and beyond on their service.

They installed a liner in the chimney. David and Manny were so nice, clean and early to start. Great company!!!!!!

It was a good job by professionals and the cost was reasonable.