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"From initial interview to final walkthrough, the folks at HIVEX were professional, courteous, and communicative, to the highest degree. And while the overall job was not very complex, the quality and attention to detail were outstanding. We would definitely recommend Jess, Bob, and the rest of the HIVEX crew to anyone looking to have their basement finished. The only fault we could find is that they /only/ do basements, or we would hire them for other remodeling work."

"From initial design meeting to project completion Thomas Custom Builders kept promises, delivered outstanding work on time and on budget and exceeded our expectations in every way. Their on site team did everything they could to keep the work place clean and tidy so as disrupt our home life as little as possible. Team leadership kept us informed and made sure our questions were answered promptly. They are excellent tradesmen with exceptional skills. I’d give them 10 stars if I could."

"We were greatly impressed with the whole process, from the initial guidance of Erika and Daniel in their showroom to the professionalism and courtesy of the workers to the final testing of the system. We completely renovated our basement bathroom, including converting a tub to walk-in shower with a Smart Shower Controller, and the package was very reasonably priced compared to other company estimates. Erika and Daniel promptly responded to our needs and questions. Couldn't have been more pleased."

"Work went well. Installation was completed quickly and professionally and the floors and stairs turned out beautiful."

"Terrible experience. We contracted with Prime Custom (Kamil) to do a full bathroom and kitchen remodel in 2021 and we have had tons of issues. Their license # 2705166476 that they were operating under has been REVOKED as of May 2024. You can check this for yourself by going to the Virginia state website [*** Link removed ***] and entering the License # 2705166476. Yes, the name on the VA state website is different but they were operating externally as Prime Custom. As proof, I have attached a picture of the contract which shows the above License # , and Prime Custom's name. They are now operating under a different license # 2705173804 which I find highly unethical. I have already filed a complaint with the Virginia Department of Professional and Occupational Regulation and they will investigate if any laws were broken. Before considering doing business with Prime Custom, or any other contractor, please ensure that you look up their license number on the above Virginia State website. Summary of my experience: - Bathroom: The shower has developed a major leak which is going through the bathroom floor into the lower level. See pictures. I am contracting with another company to fix, which is going to cost thousands of dollars. Kitchen - It failed gas and safety inspections multiple times. To this day, I am concerned about the structural integrity of the load bearing wall in the kitchen and am contracting with another company to fix. Hopefully, this review can save others from the extremely frustrating experience that I have gone through."

"Job was performed in a timely manner. Great communication throughout project. Site kept clean during construction."

"We would like to say thank you to KBA Kitchen & Bath Design & Build for a great job remodeling our two upstairs bathrooms. The two bathrooms were completely renovated in 5 weeks, but it could have been finished even sooner if we hadn’t selected a premium option for our shower glass enclosure. The entire project was started and finished between January 21, 2025 until February 28, 2025, which included the crew working two Saturdays, which shows their dedication in getting the job done. We were very impressed with KBA over the entire project! Specifically, we were impressed at how smooth and efficient the entire process was. It was seamless – from the initial consultation to the execution of the job. The designer, Anna, was very thorough and helpful in sketching the designs of new bathrooms and offering advice on recommended materials for the bathroom, to include going above and beyond in helping us choose just the right paint colors to perfectly blend with our newly installed bathroom accessories. Anna and Ervin both made after hour visits to provide their insight on color schemes and where bathroom accessories should be installed and look best. The lead project manager, Ervin, was always there to answer our questions, and he went out of his way to always ensure we were happy customers! Ervin also visited on many occasions to give us updates on project progress and keeping his crew updated on any changes. The installation team always showed up on time, left the work area clean, and went above and beyond to make our design a reality. Anna, Ervin and the crew were always very friendly, professional, and helpful throughout this project. We couldn’t be happier with the outcome as we absolutely love our bathrooms! We highly recommend choosing KBA for your next home project!"

"Everything turned out well. The crew worked efficiently and effectively in all the details of the job. Everyone we interacted with was extremely polite and professional."

"Had three walls in Master bedroom closet done as well as kitchen pantry. I was very happy with work and value. I was able to add shelving and customize."

"I had my roof replaced by Long Home and it was a great experience. From start to finish, the customer service, communication, quality of materials, and speed of install was exceptional."