Get matched with top roofers in Barboursville, VA

"Went as promised."

"I had my roof replaced by Long Home and it was a great experience. From start to finish, the customer service, communication, quality of materials, and speed of install was exceptional."

"Unprofessional visit. Showed up unannounced and we only knew they were there because one person stood 10 feet from our porch staring at us in through our living room window. My wife spent 10 minutes talking to them, they stated they had no business cards, they only had an appointment card but didn't present it. Honestly when you show up at someone's house you need some sort of identifier if your walking door to door in casual clothes. After the uncomfortable dead stare through the windows my wife and i have decided to post a No Solicitors sign. They didn't take no for an answer at first, pushing with more questions to circumvent the no she gave, as well as interrupted our dinner, as they showed up right at 6pm."

"The company contacted me, came the next day to give me a quote, expedited a my repair to complete the project before bad weather returned, showed up on time, completed the project, cleaned up well, and all the while the crew took the time to explain what they were doing and were respectful to to my property. I would definitely hire them again for this job and will ahave them on my short list for future projects involving roofing and siding."

"Our review is based on the purchase (part 1) for replacing siding for both side of our home. Jacob L. was very professional, on time, and honest. He knows what he is selling. We learned a lot about our home during his presentation. Before we bought our home we paid for a professional home inspection. We thought our house inspector was very good but he did miss something---the siding on the sides of our home was installed extremely bad. Jacob pointed out so much that we just didn't know and should have be caught during our home inpection. Thanks Jacob!!"

"Tom Dunn owner of the company, just left the job saying he can not do anything for the leaking door .. brand new door continues to leak. He will not take phone calls from me. He was shrewd as he told the BBB it was the sliding door companies problem. Tom was the contractor and did not complete the job. He said the blinds were supposed to be like that. I have a full correspondence of texts from Tom throughout the whole mess. You can see in the attached photos this is how the was tried to be fixed. The company he dealt with told me it was Tom’s problem. The company said it was NORMAL for the door to leak. Which now leaves me with the problem as Tom will not come forward and have the door fixed or replaced. He stated he is not putting another door in. I paid cash for a discount and Tom will not produce a receipt for me. This is the truth... I would never speak poorly of any situation or person. Updated 4/7/2021 ABSOLUTELY HORRID I used Culpeper Window and Siding for a Sliding Glass Door Job. The Manager Tammy replied to my original review. The Door was a high end door to begin with, now the last door is the lowest grade. The fact of the matter is the whole brick wall was removed by Culpeper Window and Siding to put in the new Sliding Door. Not once was the the entire sliding door removed and the foundation around the door checked. The door has always leaked, from the BEGINNING lady manager and continues to leak. Tom the OWNER has seen it leak and I have documentation of that. I will post the next picture when it rains. I have the documentation from Tom DUNN , the owner that states he is NOT putting in anymore doors when I told him the water was coming over the ledge onto the dining room floor. So as for your comment you are "Committed to making sure we provide solutions when problems arise" is FALSE. The statement by the lady manager "service" is FALSE. In this case those 2 statements do not apply to this customer. This has been on going from the day the job was "finished". There has been no solution granted. The solution for TOM DUNN , OWNER was to walk away from the job and leave me with a leaking door, blinds inside doors do not work. Fix the door Tom like I kept asking....TOM DUNN will NOT take any calls from me. How can this get resolved lady manager??? What is the solution you are going to provide to make this RIGHT as it clearly states you provide the solutions. I did not break the brick wall down, I did not install the sliding door, I did not cause the leak why would I have to pay additional labor for something I did not do. Why am I left with a bad door or poor workmanship breaking out the brick. I paid cash....was the job claimed on your taxes TOM DUNN, OWNER ? YOUR REPLY HAS NO TRUTH TO IT lady manager. you can see last date of contact...TOM DUNN OWNER will not take calls from me..return calls. I used Culpeper Window and Siding for a Sliding Glass Door Job. The Manager Tammy replied to my original review. The Door was a high end door to begin with with low E Glass and a key, now the last door is the lowest grade, no Low E glass broken blinds inside door. The fact of the matter is the whole brick wall and 2 windows were removed by Culpeper Window and Siding to put in the new Sliding Door which leaked from the start after they finished". Not once was the the entire sliding door removed and the foundation around the door checked. The door has always leaked, from the BEGINNING lady manager and continues to leak. Tom the OWNER has seen it leak and I have documentation of that. I will post the next picture when it rains. I have the documentation from Tom DUNN , the owner that states he is NOT putting in anymore doors when I told him the water was coming over the ledge onto the dining room floor. So as for your comment you are "Committed to making sure we provide solutions when problems arise" is FALSE. The statement by the lady manager "best quality service" is FALSE. In this case those 2 statements do not apply to this customer. This has been on going from the day the job was "finished". There has been no solution granted, just sloppy bandaides. The solution for TOM DUNN , OWNER was to walk away from the job and leave me with a leaking door, blinds inside doors do not work. Fix the door Tom like I kept asking....TOM DUNN will NOT take any calls from me. How can this get resolved lady manager??? What is the solution you are going to provide to make this RIGHT as it clearly states you provide the solutions. I did not break the brick wall down, I did not install the sliding door, I did not cause the leak why would I have to pay additional labor for something I did not do. Why am I left with a bad door or poor workmanship breaking out the brick. I paid cash....was the job claimed on your taxes TOM DUNN, OWNER ? YOUR REPLY HAS NO TRUTH TO IT lady manager. I tell the truth...even under OATH! Anyone is welcome to come see this botch job. TOM I am not going away until you fix this door."

"The project went welll! The workers were very professional and polite."

"Vanguard Roofing was our 2nd choice, so there was no work done. The issue was on our end, not Vanguards, as to why we chose someone else. I would have no problem recommending them to others, which I already have done. They were very helpful in understanding and explaining how a high wind-resistance roof is installed. The only reason for 4 stars and not 5 is because Vanguard did not install the roof."

"Great job. Great response and turn around. No problems either"

"Chris was very honest and gave options that might not necessarily benefit him but was candid in his approach to providing workable solutions after listening to our concerns which was refreshing after getting other opinions and quotes from other roofing companies. I would highly recommend using Chris."