Presidential Exteriors LLC

We were convinced to have our roof done after the roofing expert inspected our roof and sat us down for his presentation. We appreciated the time spent to explain the project management plan from the delivery of materials to the post-installation inspection. Everyone we met was very professional and the clean up crew did a great job.

Everything went well for the window installation. They were professional and quick. The windows are high quality and add to my house.

My wife and I just had an appointment with Armon, and it was a fantastic experience! He was not only extremely helpful and knowledgeable but also made the entire process easy and stress-free for my wife and me. From the initial meeting through to signing the contract, Armon demonstrated an understanding of what we were looking to get done (Roof and Doors). He explained to us that the company does a "full replacement" install (no shortcuts or poor repairs) to ensure they never have to come back out due to issues. He offered valuable insights that helped us make informed decisions. His professionalism and friendly demeanor made us feel comfortable discussing concerns. Overall, working with Armon was a pleasure, and we expect to be thrilled with the results of the work once it's completed! We recommend him to anyone in need of exterior remodeling services.

Communication needs improvement. All departments blame each other for miscommunication. No one kept me informed of the project status, I had to call multiple times. Took over two and a half months to finally get the roof and skylights installed. They ordered the incorrect skylights. Do not use them, they lied about the project, and every person I talked to would give me a different answer and dates of when action was taking place. DO NOT RECOMMEND. this is a summary, after 3 months I am still dealing with them, and the work was horrible. I had to call them to come back to fix some areas on the roof.

Very thorough, super nice, and did a great job installing my new front door, including cleanup and quality assurance check.

Excellent service from Luke Maher. He arrived on time, explained the process, and made sure our questions were answered.

Excellent from start to finish. Everyone was very friendly and professional. Our new roof looks great. I would highly recommend this company.

We were very happy with Presidential Exteriors and all the staff members we worked with throughout this process. These are high-quality windows, gutters, and downspouts that make a big difference in the look of our house as well as the comfort the new windows provide. I am happy with the build quality, warranty, easy scheduling, and how fast the job was completed. My property was cleaned up every day after the work, but I was very disappointed that the team did not use tarps to help with cleanup and catch all the small scraps. After the project had been completed and the crew left I have found lots of sharp shards of metal, screws, nails, and a razor blade around my house, on the deck, and in the mulch and grass that the team did not clean up. These things could cause some serious damage to anyone not wearing shoes. This was also supposedly after several rounds of cleanup. This is extremely disappointing from a company that came highly recommended by my neighbors and did a great job on the installation job. Cleanup should be a priority for any company as it is important to any homeowner. To add to this I have 6-year-old twins that I am very worried about playing outside without shoes. I have warned them to be on the lookout and they have brought metal shards and screws to me that have been left behind. In fact, we are still finding small scraps a month after the job was completed. I am one who understands the importance of finishing strong, unfortunately, Presidential Exteriors failed miserably in finishing strong. Although the product and installation were great, the lack of tarps, the horrible clean-up job, and the dangers that it poses to my family led me to not be able to recommend this company and I will not use them again for future jobs.

Nate and Emerson were great. They arrived on time for the inspection of my roof, were thorough, honest, and transparent in what needed to be done and scheduled the replacement promptly. 5 stars!

I highly recommend this company. They replaced 12 windows in our townhouse, they replaced the trim around all of our doors and sliders. We then had them replace our gutters. They did a great job, left the house clean and everything looks amazing!

Nate and Michael handled my project very well. Everything went smoothly and a very good cleanup. Would recommend.

I would like to recommend Presidential Exteriors. Their sales representative Chris explained all the needs on my home roof, attic and siding. He explained financing plans and costs. The visit from Rodney, the insurance rep, was extremely helpful he explained how my attic insulation needed to come to code to ensure maximum prevention of air leakage which will provide savings in heating and air conditioning. Going above and beyond while up in the attic, fixed my attic fan that had stopped working. The workers are here today are courteous seem to be very efficient in insulating my attic. Orlov came today to check on the progress and gave me a quote for upgrading my front porch. All the staff have been very personable and helpful.

I was very pleased with the work I received from PRESIDENTIAL exteriors. I had windows and door replacement performed at my home. The installers were on time and very professional. They were also polite and friendly. The work perform was top notch and completed ahead of schedule. Do you

Everyone involved in this project (Nate - project mgr, Michael - project coordinator, Jordan - measure tech, Joe and his crew - installation) were excellent, courteous, and thoroughly professional. The work was completed in a very timely manner and they made sure every detail was optimized. We are thoroughly elated with the whole job. Presidential Exteriors completely transformed the look of our house and we are thrilled with the results.

Chris Steele from Presidential Exteriors came over and gave me a very good price on windows and doors. I am excited to start this project with presidential.

We had new windows installed and a new roof by Presidential Exteriors and the work that they did was outstanding. Samantha and Marlon provided excellent communications throughout the process. The quality of their workmanship was exceptional. We are very pleased with the work performed by their company and would highly recommend them to our friends and family.

Presidential Exteriors did an outstanding job on our roof, trim and gutters. The communication was great from start to finish. Brennan Cross answered all our questions and made sure we were completely satisfied. He and the entire staff were very professional. Bryan took care of all our insurance concerns and even caught mistakes made by our insurance company. His attention to detail got us a significant amount of additional money to cover the project. Great job Presidential Exteriors!!!

From beginning through installation to final result, my experience with Presidential was wonderful. They made suggestions I'd never considered, worked with me to solve strange problems, and returned to fix something I didn't understand. The cost was thousands less than a quote by another company. I absolutely recommend them as highly as I can.

I had a very unusual interaction with Presidential Exteriors while trying to schedule an estimate for siding. They were very responsive and I was able to schedule an appointment for a siding estimate the same day. Everything seem to be going very well. I was also able to schedule estimates with three other companies for over the weekend and the beginning of next week, as we are ready to begin our siding project. A person from the company called me a few hours before the appointment and the main focus of the call was to tell me that my wife and I who he referred to as “The Mrs.” needed to be present for the appointment or it would have to be canceled. I explained that we certainly planned on both being there, but as my wife works in emergency operations, there’s always the chance that she might not be there. He explained to me that the representative would not do the estimate and it would have to be rescheduled if me and “The Mrs.” Were not there. I explained that we knew exactly what we wanted, and there were no design, decision or questions that needed to be discussed and I was perfectly capable of handling the appointment as I will be doing with the other companies without “The Mrs.” present. He kept explaining to me that it was company policy and there was no way around that and unless we could both guarantee we are going to be there. They could not come do the estimate. During my conversation, at one point, he said to me well if you don’t stop talking then you can’t hear what I need to tell you. Then he hung up on me. I cannot believe that someone would professionally refer to my wife as “The Mrs.” I found their main office number and recounted the phone conversation that I just had. I spoke with a pleasant woman on the phone who was disappointed at the interaction that I had on the call and said she’d be checking with her manager and getting back to me. After an hour, I phoned back to find out the status and I spoke with another gentleman and had to explain the call again. He also was disappointed with the interaction but stressed that it is company policy that we both need to be present or they will not do the appointment. In my experience companies that insist on both people being present are going to push for a hard sell promising discounts that’ll not be available later, and wanting a contract signed right away. Very similar to a timeshare appointment or any number of other high-pressure sales calls. I can’t see any other reason for that absolute requirement, so, after confirming that with this gentleman I explained that perhaps we weren’t a good fit for each other I have other companies scheduled for estimates that don’t require us both to be there. I feel that any time somebody absolutely requires both decision makers to be at an appointment for an estimate there’s going to be a hard sell. Just my opinion.

I am please with the progress of this project and highly recommend Troy and Marshall as the managers and coordinators for this project. They are both easy to reach and discuss any issues related. I definitely would use Presidential Exteriors again!!!

I originally gave 5 star review based on initial contact/contract signed with presidential exterior. I just had all work done and finished and I had to come back and update the review. Window install schedule was easy and the installers were on time. But it went all down bill from there. The installers were going in and out of the house with work boots covered in mud/dirt. They covered carpeted stairs and areas of window bays but even after their sweep there were pieces of dirt/mud tracked everywhere around the house. Once window was completed project manger came out to get payment and to final walk thorough. During final walk through I noticed the outside window bay trims were not replaced as it was discussed during the initial contract (main reason why windows were replaced since sales person insisted that it can cause more damage if not replaced now). The project manager called someone and looked over the contract and apologized for missing that part of project completely and made another appointment to get the window bay trims replaced. After project manager left, our family with 3 children decided to hang out in the back yard and I noticed kids were playing with something metallic and sharp. I went over to take a look and found many pieces of nails on ground where the windows were installed. Alarmed I went around the entire house and picked up handful of nails and wood chips the installer did not pick up. Luckily none of my children were hurt during this time but this was mentioned to the presidential company and following week they went out someone to sweep the area with magnet. I also spoke to project manager and explained them what had happened and they sent out another project manager to go over what is left of current project. When another project manager came out m, I raised my concern about since front of the house window bays will be retrimmed if back of the house window bays can be capped/retrimmed as well. The project manager advised that since back of the house window bays are made out of siding that were was no need but if I wanted aluminum capped they will cap the lower wood section at no cost when they come out and do the front of the house. I thought everything was going well until on the day of install I get a call from another project manager saying I would be owed $3800 to cap rear window bays. I tried to explain to them that project manager would throw in the capping at no cost but she kept insisting and trying to sell $3800 repair. I tried to explain that rear of the house is all siding so entire retrimming is not necessary, that only lower section of wood needs to be capped as their own project manager recommended. However she would not budge and probably never even looked at my house to give proper estimate. Instead she were just trying to upsell a service they cannot even perform due to way siding is installed. After front window trim has been finished I received a call from another project manager and I explained them the situation and he agreed that price of $3800 is not correct and he will get back with me with correct price. They ended up sending out another project manager to do touch ups around the house and collect payment. At this point I was tired of dealing with non consistent “project manager” that kept coming to my house with appointment date/time and having to explain to every new person what is going on with her house. Not to mention the some appointments the people that was suppose to show up no called and no showed. Overall window is made by reputable company and provided to presidential company but they dropped the ball on too many occasions and did not 100% satisfy me as customer and not a single person reached out to make things right. Not to mention their price anchoring sales pitch is outrageous. Our window project was originally estimated to be $55k starting out and negotiated down to $30k. This type of sales method is for quick cash grab and not in for long term customer care. See picture for $3800 repair estimate they wanted to recap 4 pieces wood.

Mo from Presidential Exteriors inspected our roof and did an excellent job. He was polite, professional, and friendly and answered all of our questions. He was very thorough, and showed us the problems with our roof both externally and internally. He explained how they would replace our roof and explained about all of their premium products, great insurance, great warranties, certified builders etc., that they provided. I know that building our new roof will be done well because they have such good materials, technique, and builders who will work on it.

I had every window in my house replaced so it was a big job. The crew was very professional. They were very attentive to my questions and did everything in their power to please me on the spot. The product appears to be excellent and the windows open and close easily. I had mini rotted windowsills, and the workers were very meticulous about replacing the damaged wood. If I have anything negative to say it would only be that they stepped on one of my flowers. The clean up afterwards was excellent. They even dusted my kitchen counters and vacuumed everything, including the cat hair that was there before they came. They brought about 15 workers and completed the job in one day.

Had windows replaced, they quoted one day to replace a large number of windows and followed through. Very professional.

Presidential was very thorough in terms of walking me through every step of the process, from window measurement, to Installation, to the final quality assessment review after the job was done. The crew was terrific and answered all my questions at every step of the way. The windows themselves are made expressly for Maryland’s climate, and I look forward to lower energy bills. I highly recommend them.