Get matched with top heating and air conditioning pros in Dugway, UT

"While looking for parts to convert my boiler back to Natural Gas I was referred to CVM by Carrier (the maker of my boiler) as they were a distributor of Carrier parts and could sell me OEM parts. After calling CVM they talked me into letting them service my boiler instead of just buying the parts and doing it myself (a decision I later regretted) I was told a tech would call to make an appointment. 3 weeks after the initial call I googled CVM finding a different number and called again, emailed some info about my boiler and again was told a tech would call to make an appointment. This time a tech named Jeremiah called and indicated he needed a week to get the proper parts for my boiler. 3 weeks later after hearing nothing I called Jeremiah back and was told Carrier didn't have the right part numbers and they were to blame for the delay, another 3 weeks without any updates I called and was told he had the part and needed to set an appointment. The appointment came and he didnt show, towards the end of the day I called to confirm and Jeremiah told me he was sick and needed to reschedule. Not having any other options I rescheduled a week later again taking time from work and Jeremiah was again late for the appointment but did show and changed the orifices on the burners only. Charging me $400 for half the job and claiming he couldnt continue until the Natural Gas was connected. A week later the Natural Gas was connected and I called both Customer service and Jeremiah requesting requesting an appointment to finish the job, this never happened. After the weather turned cold I called a C&C Mechanical to come finish the job, upon their arrival they informed me the pilot Orifice had not been changed nor had the correct pilot assembly been installed. This technician had counted on this and didnt need to blame Carrier for anything as he had grabbed the correct part on his way over. All in all CVM's customer service is overall a horrible mess and this company is content to let their customers freeze! I dont recommend CVM in the slightest!"

"Great work and customer service"

"Quick and efficient service"

"They were absolutely wonderful. Will sure recommend them"

"Great! Jorge did a great job and was very efficient."

"Kelly was absolutely wonderful and was very experienced in working with our old style draperies. The drapes were clean and refresh. They are hard to hang and take down, but Kelly clearly new what she was doing. I was amazed at how quickly she was able to put them up and down. She also referred me to a great place to get my 30+ year old sheer replaced. I would completely recommended to anyone!"

"Excellent service, replacing a faulty main board. Quick, efficient, honest, and cheaper than initially stated, which was a win-win."

"I don't like leaving negative reviews and I only do so when I feel I've gotten taken advantage of. Unfortunately, this is one of those times. I do want to preface my review by stating that I have no problem with the technician other than he didn't do what he was paid to do. This company came to my location through my home warranty service to perform a "Spring Tune-Up" on both of my AC units. This is an involved process that includes checking the thermostat, checking temperature splits, checking capacitors, checking contactors, checkin amp draw on compressor, checking amp draw on blower motor, checking accessible condensate lines, checking condenser fan blades, cleaning and tightening electrical connections, checking refrigerant levels, replacing filters (owner supplied) and rinsing condenser coils (water rinse only). I have this service done every year but this is the first year (and last) that Air Technology Solutions has done it. Normally, it takes a tech anywhere between 45-60 minutes, if no issues are present, to do the entire tune-up. This one only took about 15 minutes (and I have the Ring footage showing the times when the tech arrived and left) because the tech only cleaned the condenser coils before departing the residence. To make things worse, when my home warranty service called them to inquire about not doing a complete tune-up, they straight-up lied and said that they had done everything as per the service contract. Because both of my units are working fine (and they'd been working fine prior to the service visit), I have no recourse to receive a refund on the $85 I paid for the "tune-up." So, essentially, I paid $85 to have a tech show up at my house and do something that I normally do myself every year. Never again...."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."