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"Elliott did an amazing job! We were looking for a kitchen demo and new drywall so we could have cabinets installed. Elliott was very thorough with his assessment of the room and made sure the job was done right. He notified us of problems he found along the way and managed to keep us in our budget. We will definitely be using Loviolette Enterprises in the future!"

"In August 2022, after hearing about DFW Improved on a home improvement radio show, we entered into two contracts with them for a roof replacement and interior water damage repair. These contracts were based on insurance-approved scopes following the 2021 ice storm. DFW Improved began the roof replacement project first. Following the replacement, the roof continued to leak due to their failure to replace the flashings. Despite corresponding work items in the insurance scope (confirmed later by the insurance adjuster's email), the DFW Improved salesperson insisted that flashing was not part of the roof. He threatened legal action if further payment was not made. Prior to this, they presented two identical model shingles as choices, which their own roof subcontractor on-site disclosed. Upon our inquiry via email, instead of addressing the issue, the salesperson accused us of defaming their company. Furthermore, they quoted $900 for a non-existent siding hole and estimated $25,000 for a bookcase, which their own designer valued at $6,000 to $7,000. While the roof leaking issue was still unresolved, DFW Improved began interior work. Instead of submitting the agreed supplement request as agreed, they skipped necessary steps to cut water-damaged drywall. To prevent wasted effort, we instructed workers to stop. The salesperson responded, stating that workers would not proceed with any work not approved by insurance. However, he emailed the insurance company claiming that the work had already been completed, causing significant confusion for us. During the halt period, we sent out numerous issues such as broken air pipes, cracked roof rafters, missing insulation, roof holes, missing felt paper, and a leaking roof. However, we received no response other than prevaricate explanations and demanding for money. We escalated to the DFW Improved upper manager who responded that they are their best team members and disregarded our request for an alternative project team. DFW Improved abandoned the projects and warranties, and initiated separation in December 2022. Both parties engaged in negotiations over separation costs. During this process, DFW Improved unexpectedly sent four individuals to our house, claiming to inspect texture work and demanding payment. Subsequently, DFW Improved placed a lien on our house, and their lawyer sent a demanding letter stating they would auction our house and (quote)“sue Vigorously” if payment was not made, despite the mediation/arbitration clause clearly outlined in the contracts. Under this pressure, we filed a claim in Tarrant County Small Claims Court, where the lien was placed. Later, their lawyer filed a motion to transfer the case to Collin County, where DFW Improved is based. We refused to comply with a demand for $5,000 and the confidentiality requirement during mediation. DFW Improved filed a new case simultaneously in the higher Tarrant County District Court, demanding a new amount of $59,845 and seeking to enforce the lien, providing no explanation for this amount. According to their co-owner's email, their accounting book calculated that we owed them a total of $1,260 (detailed below). During pre-mediation discussions, their lawyer attempted to justify their request for $8k, citing that a significant portion was allocated to attorneys' fees. We did not engage their lawyer to send us a threatening letter containing false statements about suing us without mediation. Their lawyer also declined $65 public mediator service provided by the Tarrant Small Claims Court. Additionally, they unilaterally escalated the dispute to a higher court. We have never been late with their payments. In fact, DFW Improved made a math error by crediting the blind work twice. When we brought this to their attention, DFW Improved spent extra time correcting the invoice, and their salesperson initiated an internal investigation. Any delay was certainly not caused by us. DFW Improved filed a lien attempting to collect the costs again, despite already receiving payment. See the invoice they submitted, which completely overlooks the $35,895.76 payment we made (supported by our bank transactions). —-------------The payment schedule on the contract has major math errors—--------- Payments for the work are due as follows: Contract Total $ 194,972.33 $ 19,497.23 deposit is due at initial design meeting.(10% of the Contract Total) 20% of the Contract Total is due at the preconstruction meeting. 30% of the Contract Total is due at start of drywall repair. ←– we requested halt at this phase and according to texas property code Sec. 28.003. EXCEPTION FOR GOOD FAITH DISPUTE; we can WITHHOLDING up to 110% of the difference between the amount the obligee claims is due and the amount the obligor claims is due. 30% of the Contract Total is due at start of countertop/trim installation. ←–we don’t even have any work for countertop 17% of the Contract Total is due at walkthrough. Remaining contract total is due at completion. 10%+20+30%+30%+17% + Remaining is more than 107%! DFW Improved needs to refund the incorrectly collected funds. -------DFW Improved co-owner's calculation based on their accounting book--------- ROOFING PROJECT Contracted amount: $52,364.74 Approved Credits Total ($3128.51) Xactimate difference ($1499.88) Line #18 R&R Chimney Flashing ($438.29) Line #25 Digital satellite ($49.24) Line #27 R&R Window Screen ($649.38) Line #53 Window Bid ($491.72) Payments to date: ($36,655.32) Roofing Project Balance due to DFW Improved $12,580.91 Line #20 Step Flashing Line #21 Flashing - L Flashing Additional credit discussed above of $1,478.63 brings this amount to $11,102.28 <--- DFW Improved never passed the city inspection and provide completion list and promised warranty INTERIOR PROJECT Current payments ($35,895.76) Current Costs to Date $28,432.84 Demo crew $550 Demo crew $150 Plumbing crew $690 Drywall crew $19,200 Insulation company $3000 Home Depot - misc. materials $104.03 Total for labor and material $23,694.03 <---this amount is already paid 20% per insurance standards for Profit and Overhead $4,738.81 Interior Project Credit for exhaust fan duct ($150) Interior Project Balance due to homeowner ($7,612.92) Total amount due(combine both contracts) $1,260 —----interior invoice from DFW Improved(removed detail name of subcontractors)---------- 11/12/2022 homeowner:2022-August-Interior Insurance Rest Remodeling $ 150.00 11/17/2022 homeowner:2022-August-Interior Insurance Rest demo $ 550.00 11/17/2022 6013751 homeowner:2022-August-Interior Insurance Rest Home Depot $ 23.27 11/17/2022 6013734 homeowner:2022-August-Interior Insurance Rest Home Depot $ 23.02 11/25/2022 816725 homeowner:2022-August-Interior Insurance Rest Drywall $ 19,200.00 11/21/2022 2014093 homeowner:2022-August-Interior Insurance Rest Home Depot $ 115.46 11/22/2022 1200043 homeowner:2022-August-Interior Insurance Rest Home Depot $ (57.72) 11/29/2022 34736796-$690 homeowner:2022-August-Interior Insurance Rest Plumbing $ 690.00 11/30/2022 10-85062 homeowner:2022-August-Interior Insurance Rest Insulation $ 900.00 11/30/2022 10-85061 homeowner:2022-August-Interior Insurance Rest Insulation $ 2,100.00 $ 23,694.03 They attempted to inflate the amount to $22,835.94 by falsely claiming work on the wall texture extended from the actual 10% (bottom 1 foot of each wall) to 100%. Their lien is invalid, and their claim is baseless according to the evidence in their own submitted invoice. We are uncertain about the extent and duration of the legal battle DFW Improved and their lawyer will continue to pursue. It has been nearly two years. Instead of assisting us with the aftermath of a natural disaster, DFW Improved attempted to extort money from us and our insurance provider. This has resulted in substantial legal fees, emotional stress, and significant delays in repairing our house, necessitating prolonged rental expenses. Despite our efforts to settle amicably, they persist in prolonging and escalating the dispute. This inci"

"I recently undertook my first remodeling project, a shower remodel, with Carl. Overall, the experience was positive, thanks to the quality of work and his expertise, though there were some delays and unexpected costs. The standout aspect of Carl’s service was his excellent attention to detail. The finished shower looks fantastic, and you can clearly see the pride he takes in his craft. He is clearly very knowledgeable, which made us feel confident in his abilities. However, the project did take longer than originally anticipated. While some delays were understandable and of no fault of his. Other mishaps during the remodeling prolonged the timeline. One significant issue was a water leak that had us thinking our wood floors would be damaged, which added to my concerns but it was resolved quickly with no damage. Regarding cost, the final bill was higher than I expected. While the quality of the work was excellent, it felt quite costly compared to my initial budget. I'm assuming it aligns with comparable remodels, but it's something to keep in mind if you’re working within a strict budget. I appreciated Carl’s professional advice and willingness to offer suggestions on various aspects of the remodel and around our older home. His helpfulness was appreciated and was kind enough to even assist neighbors with various things. His insights were valuable and helped enhance the overall project. In summary, I am happy with the end result of my shower remodel, thanks to the exceptional work and expertise of Carl. While there were improvements needed in terms of timeliness and clarity in pricing, the quality of the finished product and the professional guidance provided made the experience worthwhile."

"Haim and his crew exceeded expectations, stayed within budget, and got the job finished fast. After a broken water heater flooded half our house, we needed new floors and the walls, which had been “flood cut” two-feet up all around had to be repaired, replastered and repainted. Haim was very helpful, explaining the process and various options. He gave me good advice on why things we could do to make improvements without braking the bank. I also really appreciated how he found a way to fix the problem that had led to the flooding in the first place - devising a way to add a drain pipe where there was no obvious exit. His whole crew was hard working, dependable and great at their jobs. There was one section of drywall that was really difficult to patch as it received a lot of natural light and was right under a bright ceiling light, which tends to expose even the smallest flaw. Haim’s drywall expert worked on it over and over until it wasn’t noticeable at all. All in all, they went above and beyond painting several additional walls and doors for me just to make sure it all came together perfectly. The cost was very reasonable, in line with other quotes I received and in some cases less. I highly recommend GH. Give ‘me a call!"

"Jonah was great to work with! He was very efficient and knowledgeable about every step of the process. I would definitely hire him again."

"Tinney Trades did a beautiful job with our recent kitchen and laundry room remodel. They assisted us with 1) room layout, making valuable suggestions to help us us maximize the space; 2) material selection, providing suggestions for beautiful, durable products for the job, and 3) material acquisition, providing us with suggestions to source some of the products we desired. The contractors they engaged were true craftsmen. They put up drapes to minimize dust and cleaned the workspace each evening. Because of the Tinney's and their contractors attention to detail, each component of our new kitchen‐the cabinets, flooring, backsplash, counters, plumbing, electrical and lighting is beautiful. They did a fabulous job and we would recommend them."

"Great! Karl and his employees did a great job. I was very satisfied."

"Once again Alan and his team did a magnificent job! This time they remodeled our Master bathroom. I am so pleased with how it turned out! They are such a pleasure to work with. They are punctual and timely! I had worked with them 3 years ago and they remodeled the kitchen! I was happy with the results , so I used them again."

"Once again, Trend did a wonderful job for us. After suffering from 5 break-ins in the early days of the Covid shutdown, many of our large windows were broken. We had to board them up and that made the inside of the church like a dark cavern. We managed to raise the money to have the security screens put on all of our doors and the sanctuary windows. This time, a year of so later, we raised the money to do two of our office windows and the windows in the fellowship hall. Trend and their employees know exactly what they are doing and sell an excellent product."

"Carlos and his employees are great! They remodeled my master bath and bedroom several years ago, so I called on them again to remodel the guest bathroom. Carlos helped me choose everything, as he had done previously, everyone answered my many questions, and I was treated with professionalism and courtesy! Job well done!"