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"Kitchen and flooring is what we had done and this was the most poorly managed home remodel project I have ever been a part of. The GC who at the beginning of the project said he would be here every day that we had a worker here, rarely came by for quality control leaving us to do most of that ourselves. I would rate the final quality of work on our project at a solid average Sub contractor management and scheduling was terrible. My phone is full of subcontractor phone numbers because much of the scheduling was left for us to manage as if we did not have full time jobs already. Even still, our project went 6 weeks over the schedule (admittedly two of those weeks was because we brought in another contractor for part of our remodel). The GC left the country a month before our project was done. Given his subs started asking me for money at the end and their website is now down, I am guessing we were HT last job. Even if we were not , we would not work with HT Floors and remodel again."

"He is a respectful young man. ."

"We have used Daniel Bullard previously and when he remodeled our master bathroom he did great work. On Christmas Eve a pipe burst and caused water damage. One room, a closet and flooring in multiple rooms had to be replaced. The flooring is a huge issue with my complaint. Originally we were going to do simple peel and stick vinyl planks like we did in our living room. For whatever reason they could not get them to stick so we have Daniel the authority to choose flooring that fell into the insurance company budget. He chose a click and lock laminate flooring that had a residential lifetime warranty. When installing this floor the planks are supposed to be staggered and trim is supposed to be installed to keep the flooring nice and tight with no wiggle room. We noticed almost immediately that in one area there were a few boards not laying flat. He came out and fixed it and when he did he didn't stagger the boards. The repairs were complete the end of February 2023. By June 2023 we noticed that the flooring was shifting and contacted Daniel (the owner). He said he would work with us on the labor to replace it. We contacted him again and asked him to come and see how bad it really was. He came out in July and said that he made a mistake in installation and he would cover the labor and half of the materials. He stated this in front of myself and my mother. We agreed even though we felt he should pay for it all as he installed it wrong causing it to break and our new floors needed to be replaced less than han 6 months after installation. We saved money to cover our half of materials. He had a family medical crisis so he chose November 13, 2023 for install. We repeatedly texted asking how he would like to do the material, we pay upfront for it all and then he would pay us the half or he pick up and pay and we reimburse. That's when he changed it to he was not covering any material. We reluctantly agreed so we could fix the now falling apart floor. Before 11/13/23 we texted multiple times asking what time to expect him. No answer. Finally that day he said I can have someone there on the 15th to start. He forgot to put us on the schedule. On the 15th he and 2 of his subcontractors arrived late dropped the material off and left said they would be here between 8 and 9 the next morning. They showed at 2:30 to remove the damaged floor. Then they left. Returned Friday and his subcontractors did an amazing job. Daniel however is someone you need to get everything in writing because he went back on his word about paying half, he should have paid for it all because he improperly installed it or we wouldn't have needed to replace it again so fast. We spent over $1200 between materials and having to stay in a hotel for a night because we couldn't access half our house, not including ordering out because our fridge and stove were in our living room. Very, very unhappy. We should not have had to spend this money a second time in less than a year. A good contractor stands behind their work and he didn't. I have photos of the bad install in anyone wants them."

"Really loved working with Chad...a kind and friendly young man!"

"West Shore was very professional and extremely helpful. Our designer, Josh Shuttleworth, was amazingly helpful and very patient with us. I cannot recommend them more highly."

"Jason did a great job with installation of sunroom. They had to adjust for space between our brick columns and looks great."

"6 feet fences repaired. Two new posts are replaced, I was told the posts went to 3.25 fees deep I the soil, so I asked him to show the material he bought and what the length of posts. He was very mad and asked me why did not you trust me, i simply said show me the post length because it is quality issue, he finally showed me the post is 8 foot, the post went down about two foot. The job done in the evening, early in the morning, forecast has rain, he did not put any cover top of concreate. I m not confidence to what he has done, I m remote, honest contractor would take a picture of the hole before pull concrete or show me right material. I did not argue price but expect to have job done right. After job, a drama happened. When I pay him, found out I only have $100 for Zelle pay, so I paid him $100, and told him I will pay rest tomorrow. He got angry and called police which I never understood why a small amount could not wait till second day"

"Everything went great. I hired them to do two floors. After seeing their work we did two more room."