DFW Stoneworks

Really loved working with Chad...a kind and friendly young man!

Ryan was very informative. He explained everything thoroughly. Am excited to see finished product!

Very good job but I had to make several call for an appointment

I had my kitchen remodeled by DFW Stoneworks this past month. We are extremely happy with the work. The project included granite countertops, backsplash, cabinet painting and kitchen flooring. We love the new look of our kitchen and we will be using them again to remodel our bathrooms next year.

I went to DFW Stoneworks to get my kitchen countertops remodeled. I have never purchased granite before and I had no idea about what to expect. I called and spoke with a very nice young lady that set me an appointment for the very next day and sent me a confirmation email with the information of the rep I would be meeting. The rep that came to my house was very knowledgeable and answered all of my questions. She measured my kitchen and also brought samples for me to compare. I was so shocked that the price was so low that I also added both of my bathrooms. I am very pleased with the outcome and would defiantly recommend DFW Stoneworks to everyone!

Great work! I first saw DFW Stoneworks at their display at the State Fair. They were offering a substantial "package" deal during the fair. I felt the price was fair and they had a good selection of stone at their display to choose from. The deal was good for a substantial period of time and I finally made arrangements for them to measure my countertops to proceed with the project. They actually measured the countertops twice to ensure accuracy. I have a small kitchen so it only took about 3 hours for them to pull off the old countertops and install the granite countertops. I chose a 60/40 sink (part of the package) but had some problems with it due to the location of the pipes and where they came out of the wall. I had to had those pipes moved so as to allow the deep end of the sink to clear them and seat properly. If your house has the water pipes coming out of the wall at about 10" from the floor/bottom of the cabinet you shouldn't have this probl em. Because my countertops totaled fewer square feet than the minimum required for the "package", Ryan upgraded my stone to a higher priced stone at no extra cost. He also waived the usual $299.00 fee if their workers had to come out a second time (because of my plumbing problem). I'm very happy with the finished work and am glad I had the upgrade done.

Vendor/Customer communication was extremely poor. I had to call the installers to ask when they were going to perform thier work. They consistently missed time commitments and did not bother to call and say they were going to be late. They nickel and dime you to death for little extras they "forget" to mention during the initial cost estimate process. Stay away - worst experience with a contractor I've ever had.

The sales staff was very good about telling me what to expect and how to prepare for the project and worked with me to find the specific granite slabs that I would be happy with. The workers were very efficient and their work was very professional and completed quickly.

Company was slow in completing the job but quality of work was good. It took five days to complete a job that should have taken two days. It appears they could not get a crew together. Employees would arrive unprepared to do the work and spend a lot of time shopping at HD for material. The worst part is that I lost a lot of time from work and as a contractor, I do not get paid when I do not work.

DFW was easy and comfortable to deal with. Very friendly and efficient. The installers were on time and did not leave a mess.

Ryan's prices and product were the best anywhere. The only drawback is that I would have like more selection in the cheapest price point.

They were the lowest bid by far among six contractors that we tried to hire. The job was top notch. Rain delayed the project by a day but that was OK. We got our money's worth except for the promised WARRANTY commitments. We will definitely NOT recommend them to others in our neighborhood and among friends and relatives. The Countertop people in DFW Stoneworks were good at doing the project but not good at keeping their promise of providing LIFETIME WARRANTY that they committed to. I have been patiently waiting for FOUR months now but the owner Ryan Morgan has NOT PROVIDED the promised WARRANTY papers. Its a shame that WARRANTY is not provide

Job was done beautifully with attention to detail. Granite counters look very good. Happy about the advise given to me by DFW Stoneworks throught the project.

We are happy we chose DFW Stoneworks. The work was done in two days. Our granite is beautiful and the tile workers were very creative. These are good people.

After hold-ups due to weather, Ryan's team got in and worked long hours until the job was complete. My new kitchen is beautiful.

Everything was done well, he came and checked, made sure I was happy. He made sure to answer and questions about the work.