Get matched with top oriental rug cleaners in Orlinda, TN

"How did it go? It did not! Contractor made appointment to quote, then cancelled. Next day, showed up without me confirming next appointment. Becuase the contractor was so nice and spoke to my husband, we decided to give her an opportunity. She agreed on a day, time and price. First surprise was her saying she was coming a day earlier then we scheuduled. ( the night before) when i told her that would not work, she confirmed that she would be here at our scheudled day and time. Less then 3 hours before she was expected to clean, said text that she was not coming and when i called and asked why, her response was "I have extra things to care for today"! I had already waited a week. We rescheudle for saturday, and this morning i got a text stating she has a call and she had to come late. I asked what time and was sent a message stating, " Find someone else , you do not pay enough." Crazy thing is , I requested a quote, and was asked what I was currently paying. The contractors price was " OK!" and agreed to that price. I was never asked for more. THis held me up for over a week and I turned other contractors down. Unprofessional and Unnacceptable. Would not recommend"

"Superior communication, prompt, reliable and professional. Expert installation of ceramic floor tile, going above and beyond to provide an excellent finished product. This type of service and quality of work is almost impossible to find. I cannot recommend this gentleman more, You will not be disappointed."

"Mr. Elmore of Buffing Brother's was absolutely great! Prompt, professional and courteous. He came in, assessed the job and got straight to work. The carpet looked fantastic and smelled great. I would recommend him 100% and will ABSOLUTELY use him again. He even cleaned my hand knotted Mashad Persian wool rug and it looks like it did when I first purchased it."

"Daniel was our technician and kept us updated on his arrival time. He was polite and professional when he arrived, explaining the pricing and procedures. The cleaning process was thorough and swift, with our carpets and throw rugs looking dazzling. You can't go wrong with hiring Zerorez!"

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"