Get matched with top carpet stretching pros in Dover, TN

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"Daniel was our technician and kept us updated on his arrival time. He was polite and professional when he arrived, explaining the pricing and procedures. The cleaning process was thorough and swift, with our carpets and throw rugs looking dazzling. You can't go wrong with hiring Zerorez!"

"OK - not really what I was expecting. That is my issue, I guess."

"This project went amazingly! Michel and Jeffrey gave me a thorough review and estimate of costs. They were very good communicators and were easy to stay in touch with. They were flexible in scheduling and were willing to work in the time frame that worked with my schedule. Their estimate was more than reason and their work was excellent. They came prepared to the job site and really did an outstanding job. The project didn’t take as long as I expected and their work was so good that we are already planning our next project! These are two honest hardworking men and I highly recommend them for any project you have. They seriously do just about everything you would need help with in fixing or renovating your home!"

"It's always excellent. They were extremely professional and they follow trough what they need to do and they were Conscientious of their work."

"We had the vinyl flooring replaced in our kitchen and laundry room with premium vinyl for an approx. cost of $3500. Overall, the experience was good and we are satisfied with the results. This is due to the professional office staff and the expertise and attention to detail of one employee that came the second day. He made the effort to get things right even if it took more time, I am glad he did most of the kitchen floor. On the down-side, the required 1/4" underlayment ended up raising the floor so that transition strips between the vinyl and the hardwood floors are at an angle (one has already cracked). Also, when they left, the door to the garage would only open about 1/2 way before hitting the floor and rubbing (I ended up removing and replacing the door sweep). The hallway door was the same, but they could cut that shorter. The estimate included new shoe molding but failed to take into account that I had about 10' of oak-colored molding so they had to re-use the old stuff (one guy even wanted to re-use the old white molding in the laundry room, he said all it needed was repainted). As a detail item, I would suggest that a touch of white paint on the exposed cut surfaces of molding would finish it right. The office staff was very helpful, they quickly emailed an estimate, responded to questions, set up an install date and contacted us prior to arrival. We would recommend Androws flooring to others."