Get matched with top gas leak repair technicians in Mountain Rest, SC

"On 6/1/2022 a technician shows up for a water leak under my home, the tech was friendly, on time, and professional, in appearance. I point out where the leak is, after 30 minutes he says the main pipe is probably plugged which created additional weight, possibly stretching supports and as a result the shower drain pipe had been disconnected. He said he would write up a quote, and I was shocked to find it was for 10k. I refused service but asked for a detailed write up for what needed because I was paying an $89.00 Regular Service Fee (29-89) and another fee, MISC level 1 1 which was $97.00 for god knows what. Here is the write up I received from the technician.(More commentary below) "END TASKS*/ upon arrival customer had leak in crawl space and shower has disconnected the reason this disconnected is due to the weight of the sewer line this line is full of water and when wisher is ran it backs up out of this line causing a leak this line has fallen in ,multiple spots and is sagging in multiple spots this is abs piping. I gave options to repipe both bathrooms and then after run camera to locate septic tank. The reason customer is not backing up into house is because everything comes out this shower drain. I gave customer the options for repipe he did not want to continue with any work there is not a cleanout outside for me to camera this line and cannot locate where line exits home for ability to locate septic tank. Options were provided customer did not want to proceed with any work inspection fee was charged. Repipe and camera locate septic Camera Locate Septic Tank from Clean Out 1x $369.00 2 bath/kitchen/laundry drain only L1 1x $9,552.00 Deposit on Ben Society Agreement 1yr $99.00 Start date: 06/01/2022 Subtotal: $10,020.00 Discount: - $315.00 Tax: TBD $9,705.00 I asked how long this work would take and was told 2-3 days. Simple math tells me I could pay a guy 100$ an hour for 97 hours, or 2 full weeks and then some at that rate. I thought to myself, ok, he does not want to do the work so he priced himself out. I am ok with that, but the business owner should be made aware of what is going on and cut these guys loose because there are plenty of other options out there. I am also shocked at the lack of detail for pricing, for 10k I need know specifically what is being done, on a line by line basis. After all, I paid almost 200 dollars and I would like to think I am owed that much. One last detail, I did call in and spoke to "Angel" who said she would relay my concerns and that someone would be calling me back. I am not holding my breath."

"Reading all these reviews makes me laugh. Kent came to my home to pump my septic tank. He spent the first 30 minutes whining about the location of the tank, you know, like a little baby girl. He then proceeded to open my clogged toilet, turned to my wife (who has Crohn's disease), and exclaimed "EWW", you know, like a little baby girl. On his way out, he decided to get one last jab in on my wife who was feeling humiliated, embarrassed, scared, and frustrated, "Y'all need to quit eating all that Taco Bell." Now, I don't want to be too ho*** ** Kent; he's just a poor little baby girl who was forced into being a plumber and having to look at poopy. I truly feel bad for Kent, and I hope Mr. Rooters will allow Kent to find a new job that is more fitting for a little baby girl like Kent. He's a princess and deserves to be treated as such! Upon calling and speaking to a manager, I was informed that they would look into it and perhaps do some "retraining." I assume this retraining must consist of "Everybody Poops 101" and "How Not to Attack People with Chronic Illnesses for Beginners." However, I have the feeling that Kent "Little baby girl afraid of poopy" Clemons will not learn much, and it doesn't change the fact that I paid $1800 to have my wife heckled by a little baby girl disguised as a full-grown a** man. Find another plumber or request that they send out an adult and not a child, like Kent Clemons."

"Came when they set up appointment. Did great work."

"The technician was efficient, timely and friendly. He did exactly what I asked home to do."

"It was excellent. The owner of the company is professional, on time, and all around very mannerly. I highly recommend them and use them in the future. Prices are reasonable."

"They cut the roots from the line."

"Absolutely great, as with Joey's last two visits. This young man really knows what he's doing, and it's wonderful to be able to rely on him when electrical problems exceed my limited DIY skills."

"Mr. Benedict was very professional, honest, and as good as his word. Communicated well throughout the process. He did the neatest work. I will definitely use them again!"

"Excellent as noted below: I contacted Waldrop on 7/20/2020 to assess some recurring issues/problems with my central heating/AC systems which were installed in 2003 and serviced by another Heating/AC Company over the past 17 years. Josh C was dispatched to my home very quickly and completed an assessment. I gave him some background on the issues that both systems had experienced over the years (I.E. leaks, replaced compressor, replaced capacitor, replaced thermostat, numerous purchases of refrigerant, etc) and that I was contemplating replacing both systems at this point rather than continue to feed money into fixing the old systems. That said, Josh C completed his assessment by expending several hours looking at both systems and noted that the R-22 coils on both were bad and had indication of refrigerant leakage. Both sets of coils were in need of replacement which would be expensive, so I finalized my decision at that time to replace both systems. Josh C then called for a Waldrop Consultant to be dispatched to my home to discuss options for replacing my old systems. Within a short timeframe, Charlie arrived and did his assessment, consulted with Josh C and we discussed replacement options, financing & scheduling. This was followed with Charlie scheduling the replacement to take place the following day on 7/21/2020. He indicated that 2 teams consisting of (Donnie, Joey, Getty, Steve, Aron, Charlie and Josh C) would be arriving around 8am to complete the replacement project. One team handled replacing the upstairs system and the other team handled the downstairs system. The teams arrived on schedule and their technical skills, professionalism and customer friendliness were awesome. They worked with such precision and completed the replacement of both systems before 3pm! They made sure that the systems were operating perfectly (both heating & cooling) and provided me with a clear overview of using the new hi-tech thermostats. They were very meticulous in making sure that they protected my hardwood flooring by covering the entire path in and out of my home with rug runners, all of the old system components were hauled away and I am thrilled and completely satisfied with the quality and speed of their work. Thanks so much to everyone who worked on this project. Lastly, Charlie made a follow-up call to me on 7/22/2020 checking in to make sure everything was ok. I thanked him again for the superb services rendered by him and the Waldrop team and noted that I will be utilizing Waldrop services in the near future to replace & upgrade my water heater(s). Charlie offered to reach out to someone in his office to contact me regarding the replacement of my water heater(s). Looking forward to getting this new project started as soon as possible. Thanks & stay safe."