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"Our experience with Basic Basements was great from start to finish. Gail, the scheduling coordinator, was very responsive and helpful every step of the way keeping us informed about what work was going to be done next. John, our project manager, was great and made sure all the work was completed efficiently and on time. The work crews coming in and out were outstanding. They were very respectful of our home, worked nonstop until the work was finished, and did an excellent job cleaning up every day. The biggest, and only, headache we encountered was waiting for inspections from our town, which is completely out of Basic Basements' control. We are very pleased and would 100% use them again."

"QUICK, FRIENDLY, and CHEAP!! First, AJ called me within 30 seconds of me texting him asking for an estimate. I sent him a photo of our water leak issue and he immediately responded. He actually explained that we could probably handle the repair ourselves if we were up for it, instead of paying him or someone else. He then walked us through every step in detail and made sure we were comfortable with the directions. So in the end, it cost us $0 in labor and only a small amount for materials, and really demonstrated AJ's integrity and generosity!"

"Quick to respond and honest about our options. Work was thoroughly explained."

"technician was affable and competent. however initial quote was outrageous and negotiate price still exorbitant, even taking into consideration of the day of the week. 1hpur labor and $30 worth of parts does not equal $ 374"

"Jack and his crew were phenomenal. I cannot say enough good things. They did an outstanding job remediating/removing asbestos from our basement. Jack is reliable, professional, has tremendous expertise in the field and communicated with us at every step of the process. He also helped bring me back down to earth because I was so nervous about the asbestos. Truly above and beyond what I could have ever expected. We will certainly hire ACI-Tech again should we have any needs in the future."

"Tim was great. Punctual, explained the whole process, and was very personable. Would highly recommend!"

"Highly NOT Recommended! I have used Delaware Plumbing Professionals more than once. The first time, although not inexpensive, the job was done well. The second time, I called them to diagnose a problem with my sump pump. The pump was only one year old and was malfunctioning. I was told that, since they didn’t install the pump, the only option they could offer was to install a brand-new pump, which would cost around $2,000. I said, "Thank you," paid $65 for the visit, and that was it. The pump was later fixed with a simple tweak. Today, I called them for the third time to look at a leaking shower and a leaking garbage disposal. I was informed that to change the leaking gasket at the top of the disposal, they would charge me the price of a full disposal replacement, which is over $450, for less than one hour worth of work (I asked). As for the leaking shower, even though I clearly identified the leaking plunger (a $20 part), I was told they couldn’t address it and could only offer a replacement of the entire shower valve inside the wall, which I assume would be a job costing a few thousand dollars. Wasted another $65 for their useless visit."

"Golden Rule is the best. They do high quality work and don't nickel and dime you. I had issues getting the tub and shower kits from the big box stores, even one getting damaged and Golden Rule took care of everything, even at the last minute."

"Less than 5 years ago, I spent in excess of $10,000 to have a new unit installed with a 10 year warranty. I should have seen the red flags from the very beginning. The sales representative told us additional vents would be installed and when the installation crew showed up, that did not happen. Fast forward to the present and I am now on my 4th phone call for an appointment this season, 3 days so far of not being able to work as I waited for a technician to come diagnose the problem. The 3rd. tech came last night and indicated that the work the other tech did was not for the root of the problem. (I was told in front of witnesses that the work needed to be done, was not covered under warranty, would cost me $367 and would fix my issues)In fact, the 3rd tech only made the issue worse by leaving our attic return unscrewed and overfilling our unit with Freon that the 4th tech had to remove from our system. Upon leaving last night I was told that everything was corrected. Today - my home is slowly creeping up in temperature (presently 80 degrees inside, while set to 72). The company keeps trying to sell me a "maintenance plan" and I keep reiterating to EVERY one who pushes it that we have been getting tune ups/cleanings elsewhere and will only use them for warranty issues since we have had NOTHING but problems with them."

"I needed to have a mold issue addressed in my condo which had developed due to a leak in the roof. I contacted Aerotek Environmental having received their contact details from Angi Ads. From my first contact with Brandon of Aerotek Environmental he was the most helpful of all that I had spoken to about my issue. In addition to giving a reasonable cost estimate, Brandon took the time to carefully explain the step by step remediation process that his company would provide which included digital photos before, during and on completion of work. Having decided to use Aerotech the process ran very smoothly from setting the schedule date through the actual work and payment for services. Communication with Brandon was excellent - If I called or sent a text Brandon would either promptly answer or respond in a very short time. On the scheduled day, Felix Castro (job foreman) and his team arrived on time. Felix explained in detail exactly what he and his team would be doing. On completion of the work, Felix ensured that all debris was removed and provided full details as to what had been done and what he and his team found to be the most likely area of the leak. I am very satisfied with the entire process of working with Brandon who along with Felix and his team provided excellent customer service and would not hesitate to call in again should the need arise. I would highly recommend Brian and Aerotek Environmental to anyone in need of mold remediation services"