I am very disappointed in the way Sally Taylor (owner) handled my account. I was notified via a letter, not a phone call that my actual housekeeper, Sue had quit. Neither Sally Taylor nor Sue was professional enough to call me. Sue had been cleaning our home since August 2012. We were a bi-weekly consistent customer. Overall Sue did a decent job. There were a couple of times when I had to leave notes and contact Sally because the quality of Sue's work was slipping. I liked the fact that I could provide my own cleaning products. And becaude I did, I feel Sally's price was reasonable. Sue did not perform what i would call indepth cleaning ie,, cleaning the oven, cleaning the inside of the refrigerator, chaanging bed linens etc,,, Again, the topical cleaning that she performed other thana few occassions that she missed the mark and Sally had to come the following visit to ensure my requests were being maintained each visit, overall Sue was ok. I was left without a housekeeper and noone bothered to call me the day of the cleaning. Sue just simply didn't show up. A week later a letter came in the mail from Taylor's Tidy Techniques which is Sally Taylor. I will not ever use this company again nor will I recommend them.
Description of Work: Bi-weeekly housecleaning. Topical cleaning no deep cleaning. I provided my own cleaning products.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$1,260
Mary W.
08/2012
5.0
house cleaning, errand service
+ 0 more
She is great, and I would highly recommend her to anyone!
Description of Work: Sally Taylor is basically a personal assistant. She runs all kinds of errands and does pet siting and house hold chores.
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Service Categories
House Cleaning,
Errands
FAQ
Getter Done Girls is currently rated 3 overall out of 5.
No, Getter Done Girls does not offer free project estimates.
No, Getter Done Girls does not offer eco-friendly accreditations.
No, Getter Done Girls does not offer a senior discount.
No, Getter Done Girls does not offer emergency services.