Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Hatch Plumbing & Heating

Plumbing

Reviews

4.612 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
42%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.2
professionalism
4.9
responsiveness
4.7
punctuality
4.9
Showing 1-12 of 12 reviews

Susan S.
11/2023
5.0
plumbing
  + -1 more
My handicapped father had an accident and broke the toilet! Luckily he was able to get the water shut off. I called Hatch and they were there within an hour to to get him all fixed up. I would highly recommend them!
Description of Work: removed the old toilet and replaced it with a new one in one hour

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan N.
08/2015
5.0
plumbing
  + -1 more
I've used Hatch Plumbing for a long time, they've always done a wonderful job. Very thorough and give great service. We've used them several times, whenever we have a need, we use Hatch. They also offer great financing which we used on our new water heater!
Description of Work: Serviced sink and installed a new water heater. We've actually used them several times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

donald W.
05/2015
4.0
plumbing
  + -1 more
They did a pretty good job. They are not cheap though and they do not accept credit cards. They take payments by cash, spread over a couple of months.
Description of Work: I called in Hatch Heating and Plumbing to get the air conditioner fixed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$130

sandy W.
02/2015
4.0
plumbing
  + -1 more
The workers made very sure that there were no leaks, cleaned up after themselves, and gave important plumbing tips. They did not remove their boots, but with the winter weather and the need to return to their vehicle for items it was understandable. I would just suggest that a home owner put down protective covering over the floor.
Description of Work: Had a new toilet installed, a new sink plunger, and checked low pressure in sink faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Jane C.
07/2014
5.0
plumbing
  + -1 more
They did a good job but are a little pricey.
Description of Work: They repaired busted pipes multiple times due to very cold harsh winter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara B.
06/2014
4.0
plumbing
  + -1 more
They couldn't find out what was wrong with the toilet and told us we needed a new one. They didn't carry the one we wanted so we went and purchased it ourselves. They came to install it a week later, and the new toilet didn't work. they spent several hours trying to find the problem. The toilet eventually began working but they had no idea how or why. We most likely did not need a new toilet if they had been able to find what was wrong on the 1st call.
Description of Work: Came to fix a toilet that wasn't flushing right.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Marcia S.
05/2014
5.0
plumbing
  + -1 more
They knew what they were doings. He saved a lot of trouble by doing what he did. He took it upon himself which was good. He was able to explain things to me. I had questions and everything like that. His work was good.
Description of Work: I used Hatch Plumbing & Heating the back of the gas hot water tank is where the shut off for the gas and they way that area is in my basement it wasn't possible to do it that way. So what the plumber did on his own, he explained it to me, he did a connection so I could shut the gas off in front of the tank instead of the back of the tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jane C.
06/2013
4.0
plumbing
  + -1 more
They are a bit expensive, but they are extremely responsive. Very high quality of work. They are very professional and efficient for us.
Description of Work: Replaced pipes in crawl space

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marcia S.
06/2013
5.0
plumbing
  + -1 more
.I live in an area that has very high water pressure (Rocky Grove). They had replaced a pressure regulator 2 weeks before this. I asked about my hot water tank and they said to keep an eye on it because it was older and they had a hard time turning off the spigot at the bottom of the tank. I decided to get the that job done at a later date and told them to put me at the bottom of their list. They called me a week later to see if they could install the hot water tank, but I missed the window of opportunity when I checked my phone and called them back. It turned out that night that spigot at the tank started to drip, a slow drip. Couldn't call because it was the weekend by then. The drip wasn't bad and I waited. They called me the next week to see if they could do the job and they came over and did it. They were professional and worked while I talked to them. They also installed a thermal exchange tank because of the high water pressure and so it wouldn't blow out the pressure valve on the hot water tank, essentially because of the area I live in. Because of the shape of the hot water tank and the place where it was installed,the shut off for the gas would be in the back of the tank and up against my chimney. The plumber said that wouldn't be kosher if the gas company would have to shut it off and they would want it taken care of. The plumber took it upon himself to fix the gas shutoff so it could be accessed the right way and the job took a little longer to do. I really liked what he did with that so an extra call down the road was prevented. When they were finished, I asked what a thermal exchange tank was because I never heard of one before. The plumber explained what it was used for and answered my other questions. He was thorough with his answers and I understood him. He also explained and showed how to light the pilot light and the green blinking light that showed the pilot light was still lit. I also was told if my light wasn't blinking. the pilot light was out.. They were also very thorough in checking for leaks in the pipes and there were none and I have no leaks to this day. Overall, they communicated really well, their work was excellent and professional. I requested that they take the old water tank outside and I made arrangements for my neighbor to pick it up, so they did that for me.
Description of Work: Replaced a gas hot water heater and installed a thermal exchange tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Esther G.
06/2013
5.0
plumbing
  + -1 more
son noticed cracked pipe. plumber was called at 8:10 AM. the next morning arrived at 8:45AM. work and cleanup done within 2-1/2 hrs. good job.
Description of Work: replaced cracked sewer pipe in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$442.8

Jodie S.
03/2013
4.0
plumbing
  + -1 more
I would suggest calling around for pricing if you are on a tight budget. You can be confident that the job will be done well.
Description of Work: They are reliable but pricey...I guess you get what you pay for...

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Barb M.
03/2012
5.0
plumbing
  + -1 more
I was very pleased with them. They did a very good job. I keep on using them because I know they do good work. They are efficient. They were done in 2 1/2 - 3 hours.
Description of Work: We used Hatch Plumbing & Heating a couple years ago when we had problems with one our bathrooms. They put in a new toilet and fixed everything. In February, they put in a new faucet in the kitchen. They came in, took out the old faucet, made sure the lines were OK and hooked up the new faucet. They made sure that there were no leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

    Contact information

    402 Liberty St, Franklin, PA 16323


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing

    FAQ

    Hatch Plumbing & Heating is currently rated 4.6 overall out of 5.
    No, Hatch Plumbing & Heating does not offer free project estimates.
    No, Hatch Plumbing & Heating does not offer eco-friendly accreditations.
    No, Hatch Plumbing & Heating does not offer a senior discount.
    No, Hatch Plumbing & Heating does not offer emergency services.
    No, Hatch Plumbing & Heating does not offer warranties.

    Contact information

    402 Liberty St, Franklin, PA 16323