Get matched with top appliance repair pros in Charleroi, PA

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."

"Adam did a great job with all installations and repairs required of him. He was knowledgeable, professional and willing to do what ever he was asked to install or repair. Offered different options on how to do each item listed. I was very pleased with his work and wouldn't hesitate recommending Adam's work."

"Over 2 months and it still doesn't work. When the "repair" was made the cook top was replaced incorrectly and I never got a call back. Would absolutely not use."

"If I could give negative stars I would. A complete waste of $250. The install completely fell apart before a single use. Inconsistent and unclear communication. Caused a great deal of emotional distress due to inability to solve an urgent issue after being paid extra to do so, wasting a great deal of money, especially for a student, and refusing to be understanding or compromise. For a more detailed description continue reading. I called this company on a Friday because I urgently needed my new gasket installed. I purchased the part myself, but soon realized I needed assistance. The technician verified that the part was purchased from a very reputable source. He said he could come same day, but the price was understandably high, $250, but I was desperate so I decided to pay it. He arrived and had me sign a document detailing their refund policy. He stated verbally that because it was an install, not a repair, he could not warranty the part. I was very confident, especially after his verification, that my part was correct and would not break, so I agreed. He did not explain or clarify at all what he meant by “no warranty”. He took quite a long time to install the part, and once he was done I had to leave immediately for an important meeting. He began a rinse cycle before he left, which did not leak any water at first glance, so I thought the install was done correctly. The following day, I went to do a load of laundry, and once I opened the washer door, the spring that held the gasket to the washer opening popped out, so the gasket was no longer sealed and would leak water if I tried to run a load. I called back immediately (this was a Saturday, and their website says they are open, and I recall them being open according to google at the time, but it seems as though they have changed their hours to being closed sat/sun on google), and demanded the issue be fixed immediately, because I paid extra for a rush job which was not completed. They said they would call me back on Monday and ceased communication despite my continued efforts. They did not call back on Monday, so due to my urgency, I was forced to request a different company to fix the issue. I read every word of the fine print on the paper i signed, and the document says that i am entitled to a 75% refund for unsatisfactory service. It does say that they are not responsible for covering the cost of any alternative technicians if you choose to hire them, but i never asked for that, I only wanted my refund. I called them back on Tuesday (still not having received a call back) to request my refund. They declined because they said they offer no warranty on installs as opposed to repairs. I said that I understood that, but the part didn’t break, the install was just done incorrectly. They said that the install itself was what they were referring to, not the part. This was never clarified to me during the initial meeting, and I would have never agreed to this had it been clarified. Again, the document I signed includes nothing about this. I also would have never agreed to this, because they said they could only offer to come try again to install the part, instead of a refund. But i did not trust him to do this correctly after doing such a horrible job the first time. After my continued requests, and only sporadic responses from them, they continued to deny my refund. A complete waste of $250."

"Terrible service…..Don't use. My refrigerator stopped working. I called Whirlpool customer service who contracted with American Home Appliance. A technician came out and diagnosed while on the phone with Whirlpool technical. It was a Wednesday and we were told the part would be ordered and most likely installed the following Monday. We didn't get a call back to schedule Monday service or give us a status update. I called on Monday and got a recording. I left a message asking for an update. No one got back to me. My wife called a couple days later and was told the part was backordered and they would call us when in. Another several days and no word. I called a third time and again a recording. Left a message for an update, no response. We are approaching now two weeks out from the original visit. I called another appliance repair shop and they looked up the part while I was on the phone and said their distributor had in stock and it was a one day order. I called AHA again, this time spoke to a woman in the office who basically could care less about my refrigerator being down over two weeks at this point. Stuck to the story about part being on backorder, used her customer service training to apologize and get me off the phone as quick as possible. I told them to cancel my follow-up and I'd go elsewhere. She was more than happy to do so. I have used AHA in the past and they are not good operators. Only reason I used this time is Whirlpool selected."

"Terrible Service. 1st appointment I was told he would be there between 2-6 p.m. At 5:55 p.m. I got a call saying he was not coming. 2nd apt. he did show up but did not know what the problem was. Tjat was Sat. He told me that he would call technical and call me back on Monday to let me know what they said. NEVER DID. I called him 2 times asking when he was coming to fix my ice maker. (I could not get it plugged in.) HE NEVER CALLED BACK!!!!!!!!! POOR SERVICE!!!!! He took my ice make out and did not plug it in correctly so it would work. He left some of his tools here. I told him I would leave them outside so he could get them. I left a note saying my ice maker was nOT working. He never called back!"