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"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"So the concrete foundation was poured but it was missing but it was missing all of our one anchor. There are walls that are too high and too low. They didn't use vibrator on the concrete so there's several places where the concrete didn't settle in and there are exposed rebar. So we hired another engineer to come up with fixes for the problem and the engineer said that the project should take 140 yards of concrete but the contractor ordered 189 yards so there's a lot of wasted concrete."

"Excellent communication and education from the team regarding what work needed to be done and the types of materials to be used. Job was done faster than previous re roofs I've experienced and area was left clean upon completion. Thank you!"

"Highly recommended, on time good price polite and easy to work with."

"Fast and efficient. Jesus was a very hard worker and did a lot in a short time. Repaired a sprinkler they damaged without issue and left the area looking clean."

"I bit muddy because of rain but they kept working. Final result was great"

"Ron was great contractor to work with. He and his team provided a high quality product and at reasonable price point. He was easy to communicate with and flexible to meet our needs/desires. He was also very transparent and honest and all work was done according to stated timeline. Definitely the best contractor that I have worked with and look forward to working with again."

"If I used one word to describe working with this company, it would be - perfection. They arrived on time, worked really hard, and did a terrific job. I cannot recommend them highly enough. Thank you Alfredo!"

"Excellent! The work was done quickly (less than a day!). Made a couple of minor improvements (at no extra cost) that really made it even better. Left the site cleaner than it was before they started work!"