Toro Framing and Remodeling

I had a 15 foot section of sidewalk the city mandated required replacement. Toro DEMOd and replaced the sidewalk in one day. The work was clean and defect free. Further complicating it was the sidewalk had a 4 foot wide section to a 5 foot wide section. They measured and lined out the frames to cleanly taper it in to the point where it is not noticed at all. Will definitely call them again for future projects. Will definitely call them again for more projects.

It went good. A couple of issues that had to be fixed but good job done. Would hire again.

I purchased this home in Dec. I noticed there was water pooling on the patio, so asked for bids for mud Jacking. Toro construction responded and came out right away. Not even sure if they do mud jacking. They convinced me that I need to replace those sections of concrete and so I added a few other sections that were cracked etc. I paid them 2000 to start the project. They gave me a copy job estimate but never a contract. They were to start on Monday but I called them and texted, on the Thursday before, asking them to come back and requote the project, because when I moved all my plants etc. there was another cracked section. They did not respond to my messages. I finally left one that said do not have your men show up until we discuss the project. They didn’t show up on Monday, she finally texted saying she was in a meeting. They came and tore out part of the patio, that week but said they had other jobs scheduled and were at the mercy of the concrete company to schedule my project. They wanted to come and do some work on Saturday but I would not be home so I said Sunday, she agreed on Sunday. But they were a no show again, she decided that they should not work on Sunday. They did the pour the following week and I discussed with their worker that the two sections were not acceptable. One had a bad patch job and the other had a large divot where it still held water. Other areas had divots but this one you could see from looking at it. I paid him 2900 on the day they poured because he said he had to pay his workers. I told him what I wanted fixed and he agreed to come on Saturday and repair. I would think he could communicate this to the office manager who is his wife. This was another no show day. Then I get a text from their office manager: “Good afternoon. Your lack of response to my messages and emails as well as the past due balance has left me no other option but to pursue a lien on property. Please respond by end of day.” She had not even come out to look at the work completed to see the quality of work. I had discussed everything with the boss on the site and he agreed to fix it. She needed to come out and talk to me. I then texted her with pictures of the two areas, and my complaints and stated that if she put a lien on my property before looking at the project I would sue. She then got belligerent and said that I was abusive and yelling at the guys on the jobsite, which is not true, I just stated the facts to them. Instead of coming herself she sent the second in command worker who agreed it was bad, this was on the 9th of May. He said they would come on Monday. I texted on Monday after a no show, I texted her again, she said between 10-12, I texted again at 12, a no show. On the 15th I asked when it was scheduled, she said she would let me know. She said that I have continually threatened the workers and herself. Which is not true. I pointed out that she was the one that said she was going to put a lien on my property. She said this was a threatening comment to her. “She felt that my areas of concern don’t actually rise to the level of replacement.” Then in her next text she says “Yes project needs change” and noted that she was just informing me of lien potential. But that is not what she said. She noted in this text that the concrete needs to be sealed to achieve a more cohesive finish, that was not mentioned before. Only that I need to seal. They did provide the name of the sealer they use. She noted that they can’t guarantee the work that I perform. When they redid the 2 sections they look worse than they did the first time. It was like the concrete was too dry and it is crumbly around the edges, the corners are falling out etc. They left the concrete residue on my yard, they left the concrete residue in the track that is there to drain the water. I should not have to clean that up. He came back and looked at it when I was not at home, but his comment is that he is done and it needs to be sealed. I am not willing to seal it at this point. Once I do, the concrete is mine. It is a bad representation of what quality concrete should look like. When it rained the other day you could see the new sections were white compared to the rest of the patio. The rest of the new concrete he treated with an acid wash, the last repair he did not. Not sure if this is why it is white. I will attach photos to show the issue..

Great work

Toro did an outstanding job! They were easy to work with, transparent, very responsive, and so friendly and polite. I am very pleased with their work. I highly recommend Toro for your next project!

Workers were very friendly and professional. They understood what needed to be done and did a great job.

The guys did an amazing job. I am very happy with my new concrete patio.

Toro did a great job on this project. I would definitely hire them again next time or on the other projects.

They did great work

Had my restroom remodeled and came out great looking forward to work with them again in the future.

Wonderful group of people, they were very helpful, knowledgeable and efficient. They understood my vision and accomplished it in a timely manner.

I was looking to get some tilling done in my kitchen when I came across Toro Framing and Remodeling. They were very efficient and great customer service. I was satisfied with how great their work was, will definitely be contacting them in the future for any other remodeling I need done. Good Job 👏🏽