Get matched with top patio repair pros in South Vienna, OH

"We had a turtle door installed today. The service technician ,Cody Miles, was outstanding -in knowledge, work ethic and how well the task was completed. I was very fortunate to have him as a technician. Dennis (did not get his last name) the service manager was present also and was very professional, I was lucky there also. THANKS"

"I’m only giving a one star review because they were able to get us on the schedule quickly. Everett seemed very friendly and honest when he came out to give us a quote to widen our driveway and extend our extension patio so we decided to hire Hastings and Sons. Now with HUGE regret. This is a slimy business. Partial payment was due at the beginning of the job and the remaining was due at the completion of the job. We went ahead and paid the remaining payment without the job being FULLY completed (ignorant on my part) the only thing left to do was saw cut and clean up, we were told someone would back the following morning, here we are 4 days later and no one has showed up to complete the job. Everette and someone named Tim who wasn’t even on the job and told me two jobs were mixed up told me it would be taken care of (yesterday). If concrete is left too long without the control joints being cut it will crack, we are past 96 hours with no saw cuts! Not to mention I told the project manager I wanted our patio to be rounded and it was not, he did a walk through the morning of pouring and talked about the square footage but nothing was staked out so I didn’t even think to bring it up again since I already told him and showed him a picture of what I wanted, he said I should have mentioned that during the walk through. This part I was okay with getting over until it turned into a bigger problem. They left my front yard a mess, there is concrete smeared on our existing patio, concrete on the siding of our house, basement windows, the quality of their work is bad. Sloppy, the extension of the driveway isn’t even. If I could do it all over again I would have hire the contractor who’s price was significantly higher. I would not recommend Hastings and Sons to anyone and will never use them again for future projects. Do yourself a favor and don’t go for the cheapest quote, I know better and still did it. I should have been more thorough when researching the company, their reviews are loads of complaints and they are not on the BBB that’s usually a red flag. Lesson learned, you get what you pay for! Good thing is I was able to stop payment on the second check. They’ll get paid when they actually FINISH the job."

"They did a great job!"

"It went very excellent and their team did a great job on meeting our expectations! Beautiful work👍🏽"

"It looks good and the cost was reasonable."

"Hired to replace my existing plaster ceilings with drywall, replace the old blown insulation in the attic with batt insulation, install a new ceiling fan including wiring, and rewire an existing ceiling fan. Juan and his guys are efficient and professional. They always showed up in the estimated time frame. They cleaned up the work area every day before they left and cleaned up at the end of the project. Extremely pleased with the finished work. Jason, the owner, is very responsive to emails, texts, and phone calls. Kitchen ceiling was cracked and falling the day after the estimate and I called Jason and he sent Juan out within an hour or so to brace the ceiling to keep it from falling. This was before I had even signed a contract. He had absolutely no obligation to do that, but I extremely appreciate it. It saved me a mess and damage to deal with. Would absolutely hire them again in the future and highly recommend them."

"I would like to highly recommend Jim and his team from “The Patio Room Factory”. My wife and I met Jim at a home improvement show at the fairground’s, and from there was the beginning of a family type relationship. Working with Jim as an owner is much better than working with salesmen from other companies. They take so much pride in their work, and they are there from the beginning of the project to the end. We selected “The Patio Room Factory” to install a sunroom addition onto our house. They were able to take an original deck that was falling apart, and build a beautiful sunroom in its place. Jim and his team were also able to handle the customizations that we requested too. The whole team is very innovative in coming up with creative ways to add things we asked for such as outside lighting, data and video jacks, as well as separate electrical circuits. In the future we need anything that “The Patio Room Factory” offers, we will not hesitate to reach out to them. Thanks again!"

"The Salesperson (Stephen) is great to deal with, although, at times, very difficult to contact. This is understandable as he is not only managing his Employees but the Sales portion as well. The person who answered the phone when calling was, in my book, the worst Customer Service rep for this company anyone could hire. She was vague and told me lie after lie regarding many aspects of this project. That issue has been resolved. Fortunately, Stephen took care of our issue personally and all worked out for the best! The Installation crew (Rob and his 2 Assistants) were the best! They were cordial, knowledgeable and informed us with every aspect and any changes that needed to be made. They were awesome. In conclusion, Outdoor Installations came through with flying colors and would highly recommend."

"Another perfect job! Thank you so much. Honest company that will not do work you do not need."

"Was great was done the day I requested quick and professional. Has bbb A rating price was great, also came with a warranty. I would use them again. Thanks"