Get matched with top insulation pros in Gratis, OH

"Everything was explained clearly and professionally, the work was done efficiently and neatly and the crew was pleasant and cleaned up behind themselves. The final payment was taken at a convenient time for me. My walk-in closet is now comfortable!"

"Grant was a pro! From start to finish. He reinstalled our mailbox. We called him and he got it done very efficiently. I own and operate a business, and I was impressed with his work."

"This is only a limited summary. Buyer, especially seniors, BEWARE! Average product, but very poor installation quality and workmanship. BCI-BathPlanet of Indianapolis arrived an hour late without calling, and no return calls from the office, sales rep., or service manager. They damaged three areas of an adjoining wall into another room using a Sawzall. And, they left without telling me. I had to cleanup the paint and drywall debris. The next day they arrived, and I showed they the damage. They admitted they damaged the wall using the Sawzall. I withheld $500 of my payment. It should have been at least $4,000. They promised the following business day, a Monday, they would have someone call to make the repair that day, but they did not show and did not call. When I called their Customer Service, BCI-BathPlanet would not return my calls total of about 20 times. I had to stop by their office twice but they claimed "there was nothing they could do" to make the service manager return calls. They refused to have the owner call me. Our sales rep. used deceptive sales practices by claiming to be a part-owner. The office told me he was not a part owner. When I visited the office they said I could only talk with the service manager. Shower shelves fell off the walls. Caulking was very poor. After almost three months they finally attempted to make some initial repairs. So.e were satisfactory, but others were so bad I had them remove parts of the decorative trim because they said "it was the best they could do"."

"The owner, Joe Ward, personally performed and oversaw all services alongside his team each day. He provided a fair and transparent estimate for the complete remodel, including a Tub-to-Shower conversion. With 35 years of experience, Joe inspired confidence in choosing him and his company for our project. His artistry and expertise were evident throughout the process, as he guided us in selecting options that resulted in a stunning and enduring design. Joe’s honesty and dedication shine through in his meticulous attention to detail, ensuring every aspect—from plumbing and electrical work to flooring and paint—meets his exacting standards without cutting any corners. He works exclusively with his trusted team, eliminating the need for unfamiliar contractors and maintaining consistency with the same crew each day, all led by Joe himself. Punctuality and communication were flawless, and his team treated our home with respect, thoroughly cleaning up at the end of each day. My trust in Joe is absolute, and I look forward to hiring him again for further updates to our over-100-year-old home. If I could, I’d gladly award him 1,000 stars! Thank you, Joe, for your exceptional work. We are in love with our bathroom and forever grateful we chose you!"

"He did a fine job in a timely fashion."

"I am so glad we chose this firm. They deserve the excellent reviews on Angi. Jason spent a lot of time looking at our basement's issues and explaining them thoroughly. He kept checking in during the process, instead of disappearing after the sale. The HBC work crew was fabulous. They worked efficiently, minimized the amount of dust getting upstairs, and cleaned up well at the end of every day. They took in stride some hidden issues that showed up in the basement and took the time to fix them correctly. We are so pleased with the result."