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"Process went very well and as described. Will hire again."

"we have already recommended to another home owner who needed roofing."

"From start to finish, my experience with Rogers Basement Waterproofing was the the kind of experience we all hope for when hiring a professional. I contacted Rogers initially to get an idea of how to start addressing external moisture issues around my home’s foundation. My plan was to start by having new downspout/sump drainage lines installed, but my goal was to find a trusted company I could have confidence in for addressing future foundation/basement issues that are inevitable in aging homes. Shortly after my initial call, Nick contacted me. At our appointment he arrived promptly and took the time to listen to all my concerns. He was so knowledgeable, patient, and easy to communicate with. He answered my millions of questions, and I never felt rushed or pressured. In fact, I felt so impressed with that consult that I signed a contract on the spot—something I never do—for installation of drainage lines. The day before the scheduled work, Nicole—the Office Manager—contacted me to confirm and answer any questions I might have. I did have a request concerning one of the lines, and she relayed that request as soon as our call ended. Within minutes, I was contacted by Nick that my request was noted. Nicole was so incredibly nice that it further confirmed that I’d chosen the right company. On the scheduled day, the 4 man crew arrived on the dot. Shortly afterward, Nick stopped by to see how the work was going and to see if I had any questions/concerns. The crew, Zach, Craig, Hunter, and Josh were the hardest workers ever and couldn’t have been more friendly and pleasant. All four, and Nick, went out of their way to put my mind at ease about the process. The crew are more than skilled workers, they are craftsmen. They did meticulous work and went above and beyond. While routing a line to avoid tearing up a garden bed, a huge rock had to be hacked out of the ground. It’s now a cool garden feature since one of the crew kindly offered to wash it off and haul it over to one of the garden beds! The terrific crew were so efficient that the work was completed in under four hours. You literally cannot see where the trench was dug. Last night, we had a gulley washer rainfall. My neighbors probably thought I had lost my mind standing in the street in the rain in the dark with a flashlight—but it was so great watching the rainwater pouring out of the new drainage pipe ? The entire experience with the folks at Rogers felt like I was working with family. Just amazing. I’m so happy to have found a trusted company to turn to if future foundation/ basement issues arise. Highly, highly recommend Rogers Basement Waterproofing!"

"We have an historical brick home built approximately in the early 1800’s. On the south side of our home there is a chimney which services a dinning room fireplace as well as a large fireplace in the basement. This lower level has a walk out in the room where the large fireplace is located. Back in the day, this was the kitchen and the fireplace was where meals were cooked then sent up to the dining area on a dumb waiter with ropes and pulley’s. I contacted Basement Remedies because this fireplace was on the verge of collapse. If it were to collapse, there was a good chance it would bring down the whole southern wall of our home with it. The old bricks were missing in areas due to years of moisture, age, failing mortar and the softness of the bricks natural deterioration. Todd responded to my call and came to see the situation. He gave me his assessment of the severity of the situation and after much thought came up with a solution involving concrete blocks, rebar and cement. Then he went on to inquire if I would like to save the fireplace if possible. I personally didn’t believe it could be saved. He asked if his mason could check it out and I gave my approval. His mason came out and said he believed he could save it but it would be tedious and time consuming. We decided to try and save it. You will not find a more professional, talented, knowledgeable and most of all caring group of guys anywhere in their industry. Tyler, Todd, Jordon and Eli all did amazing work saved and restored the old fireplace, installed new drainage inside and out and replaced a dirt floor with new acid etched concrete done by G. DiFazio. Long story short we had a very dank, dirty and very dangerous situation that has been converted to an amazingly solid, safe and restored part of our home. Call these guys! They know what they’re doing, there veterans and they’re very knowledgeable, even though one of them was a Marine!"

"as advertised"

"STAY AWAY FROM THIS COMPANY. They took my 1st half deposit and then vanished. I have called multiple times. Spoke with someone once and they promised a call back. Never did. Emailed and no response. This was over 4 months ago. Nothing. They stole my money. Sales guy was John Mullikin. Here's their class-act response by chat. The best response I've had yet. "Conversation closed by Erika"."

"It went very well! Tim came to the apartment and looked at the issue. He told me that he will place the order for the new and more efficient unit than the old boiler and install asap. Tim's crew came the following Monday to demolish the old boiler and installed the new boiler on the same day. The new boiler was up and running on the same day. It was a smooth startup!"

"The salesperson David was very honest and had no interest in upselling. He strongly advised against any interior drains for my basement, and he instead recommended an exterior drain called HydroBlox for my backyard. The estimate for the HydroBlox was $3,400. The installation occurred a few weeks later. Three employees used a machine to dig a trench in my backyard, and then because of utility lines, they hand-dug another trench in my side yard. They installed the pieces of HydroBlox and covered them with dirt. I expect the HydroBlox to properly drain the water from my yard, but if they do not, then I will update my review in the future."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."